Firefox 技術支援討論區

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data on some web site, I'll get an incorrect entry for a key stroke. e.g. I enter a 0 and get a 1. But if I enter a 1 I get a 1. So far the error key has always been different.

I've tested things by launching a notepad or Word document and entering the character and in those all works fine. But go back to Firefox and I get the error again. What I have to do is to close and re-launch Firefox and so far this fixes things. It's an intermittent problem which forces me to keep another browser on the machine and ready. Imagine entering a password when all of a sudden you type 'X' and it gives you an 'E'. Really frustrating!

On spotify web player in firefox there is a delay after skipping 15 seconds forward or backward in audio. Only on bluetooth speakers. But doesn't happen on Chrome. Anyone got a fix or can help?

When viewing any tiktok account profile page, for example this one , the videos do not show up, and says "Something went wrong, Sorry about that! Please try again later."

Here's what i did:

1. Created new Firefox profile with default settings and no extensions
2. Visited a TikTok profile, and saw it opens as expected
3. Changed privacy.resistFingerprinting to true
4. Refreshed the TikTok profile page, and the error message shows up

I opened the console and compared and there were new warnings:

• Blocked https://www.tiktok.com/@tiktok from extracting canvas data because no user input was detected.
• Get user detail failed for getting wrong response

And 3 errors, when there were 0 before, all three read

• Uncaught TypeError: _0x5e9eb8[_0x2bd187] is null

Hi,

Today, Firefox appeared to freeze as I was trying to sign into my Hotmail account and then crashed. Subsequent attempts to restart Firefox result in crashes. Usually immediately, sometimes after about a minute.

I have tried "refreshing" Firefox, running in troubleshooting mode, and uninstalling/reinstalling. I also performed the memory test suggested and had no errors.

There are no crash reports in the "Crash Reports" folder.

I have Windows 10 Home, Version 22H2, Build 19045.3693 (not sure if this is helpful or not)

Hello,

My operating system is 64 bit Windows 10. I perform many membership transactions through Semrush.com. But I think semrush blocked me. When I try to log in or become a member, I receive a "Your Request Has Been Locked" warning. I uninstall Firefox 64bit and install 32bit and the problem disappears. But I want to use 64 bit again. For this reason, I also did a thorough cleaning with uninstaller programs, but to no avail..

I think Semrush 64bit firefox seems to see something in my program and banned it. How can I change whatever it sees so that it doesn't get blocked?

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should open from. If I already have the Firefox window for that profile open, I have to close the whole window and then it opens with all the tabs with a tab for the link I clicked on.

I would like to open tabs like how Chrome does, not asking for profile (yes, I know, I can just make things open on only one profile but I want to choose which one I want it to every single time without manager) and instead opens up from the profile window that I just had on.

I would like to open external links on an existing window and not close to open it.

So, ultimately, make my Firefox open link from the latest profile window I was on, and it does not require to close an existing window to open the link.

Hello,

On the webpage https://www.drivethrurpg.com/pub_tools.php Firefox breaks. Image here for reference: https://imgur.com/a/382kw9L. The area in red in the first image is an error.

From the console I saw that the website is shifted to Quirks Mode.

From a discussion with their support they said that this is a Firefox issue, as the website does indeed work fine in Chrome and Edge.

Not sure why this is triggering Quirks Mode.

In the same imgur album (above) you can see that the page has a proper doctype HTML header.

Any ideas?

I have been having with YouTube for a couple of days. It asks to turn off ad blockers. I have done so and it still requests to turn ad blockers and still won't allow viewing. YouTube works on other browsers.

I am sure YouTube is playing games but can you help?

When taking a screenshot with the built in screenshot tool, Firefox adds extra transparent space to the images on the right and bottom. I have tried in troubleshoot mode and the same thing happens.

I have attached the dialogue screen that pops up when I take a screenshot and here you can see the extra space added. I am very confused why this happens and it is really annoying as it makes this tool effectively useless.

I'm a hiker and backpacker. I have recently begun using AllTrails.com to record my hikes making them easier to share with others as well as to save them for my own records. Everything works fine except uploading photos. This aspect of the app does not work at all in Firefox. It does work with MS Edge and Google neither of which I want to use.

Is SimplyCodes a safe add-on to Firefox? Aside from the safety question, I noted that at least 2 FF reviewers of SimplyCodes stated that no discount registered for them upon checkout, so it seems they added it to Add-Ons for nothing.

I don't use a smartphone, rather just a home thinkpad. Might that cause promo-codes to malfunction for me too? If SimplyCodes really is safe, and wouldn't malfunction, then I'd go for it. Thanks to anyone who can offer informed feedback.

I get phone notifications that a streamer is live but when I go to their page on Twitch on my laptop, I see them as offline (screen shot).

I've tried clearing cache and cookies and do not currently have any pluggins that affect Twitch.

Hi My computer crashed today and it had to be it reformatted. I have updated the computer but i want to update my bookmarks. How do i access / restore my booksmarks from yesterday? At the moment I cannot see any of my old bookmarks all i have is the bookmarks that come with when you install firefox.

I am logged into firefox but i cannot see my old search history or find any of my old bookmarked folders.

Please help me, I thought firefox was looking after my bookmarks when i was logging in.

Thank you

Louis

Firefox use a lot of CPU time ( it reaches 100% ) while watching youtube videos in 720p on Windows 10, and videos lags and stutters too much. Not using any ad blockers, non of plug-ins are on. It does work just fine on Ubuntu on the same machine Vids also were working fine on previous popular web browser known for its spyware

Using hardware acceleration is on in browser settings. Specs are: CPU: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz 4,00 GB x64 Windows 10 Home edition 22H2 GPU: NVIDIA GeForce GT 635M

Firefox version 120.0.1 (64-bit), up-to-date

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the secondary email account exists...

Repeating this action in case of a bug resulted in being locked out of that particular window.

I have no idea what that error message means, nor how to circumnavigate it. Please help!

Thanks, MGB