Firefox 技術支援討論區

I cannot hear anything from websites, YouTube for example when using FireFox. I have checked the Volume Mixer and there is sound except for FF tab

I can hear perfectly in other browsers so this problem only exists when using Firefox. I have tried all the suggested remedies with no success.

Any suggestions welcome

Up through Monday, 10-16-2023, I could play Amazon Prime Videos. As of Tuesday, 10-17, I no longer can. I can do this on other browsers, e.g. Chrome and Safari. Can this be fixed or do I need to stop using Firefox?

I have turned off all extensions, allowed all permissions on the page, changed the Privacy to Standard, turned off enhanced protection, but I still cannot get the popup to show on this page (need login to see actual page)

https://app.gohighlevel.com/location/ApwnvXGFIEHm8LKgmFQz/page-builder/hKQsgETZFHVjwGxTUCeN

I cannot find anything else which can be blocking it, but something is.

If I load the page in Edge, it works fine.

I need to know where I can find the Content Process Limiting Setting in Firefox, it's gone, or is not where it is said to be located. This is the instruction I found. "uncheck the Use recommended performance settings checkbox to enable some hidden settings. One of those settings is the Content process limit setting, which can be set to a number between 1 and 8"

Its using up to much memory on my already slow processor.  

Please help me stop the extra processes.

Currently i found the configuration for opening in the same tab, and that middle mouse will open a new tab. However, the new tab from middle mousing, just opens the same tab as where I middle moused. It does not appear to be loading/opening the link I clicked. Ive tried a few items in about:config but havent found one that makes it load the middle moused link.

I have used Firefox since forever, was a Netscape user in the past

But for about 3 months Firefox simply is no good anymore\

It is more and more sites I can not access with Firefox and have to use Edge instead.

Last example, just now

https://www.cibc.com/en/journeys/new-to-canada.html

See screens attached

This is just one example, many other sites simply do not open, or open properly, in Firefox

WHAT IS HAPPENING?

Thank you

For a while Google Drive's cloud interface hasn't been able to show "information" about files, i.e. pictures, text, file-data. The fault is not present in Android, Chrome and Edge so it is not Google Drive that is buggy. I'd rather not change to another web browser. Please present a fix. Janne G win 10 home, v 22H2, OS-v 19045.3570, Windows Feature Experience Pack 1000.19052.1000.0

When trying to update Firefox on my Linux Mint system, I saw this in settings:

Updates disabled by your system administrator. Well, I am the administrator. I checked and I have administrator privilege, and I would not have disabled updates. How to I convey that to Firefox so I can update my browser?

Please email me: [removed email from public support forum] with a response.

Thanks.

After the last update clicking on a bookmark no longer opens the site. My bookmarks are all there they just don't work. Anyway to fix this or should I finally move to Chrome?

when updating to latest firefox browser, all my tabs are gone. "Restore tabs" is not appearing as an option.

1 - any troubleshooting tips? 2 - does this happen everytime when updating firefox?

Hello,

The answer to the three most important questions in Real Estate is: Location, Location, Location!

The most important answer to my question is: How do I prevent my physical location from being discovered while using the internet?

Recently, I received an email from Moz://a and my physical location was identified. How do I prevent anyone, especially Banks, from knowing where I am physically located?

I've used many VPNs and they work work surprisingly well on many websites but recently I've been denied access to my bank accounts: "Your user name has been disabled." I am not in a position to call their "customer service number".

Do VPNs use only one IP address to substitute for my IP address?

Is it probable that banks know these substituted IP addresses and block them simply becasue they are associated with a VPN?

Thank you in advance for your Kindness.  :-}

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

Am I understanding this correctly?

HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favicons, but HTML backup does?  

So, what I can do, is restore my (saved) bookmarks using JSON backup, then restore the HTML backup, this would get my tags and annotations, and the website favicons back? But the downside, I will need to remove duplicates?

I customise Firefox's home page by dragging various sections to where I want them, but I can find no way to lock them there. The next time I open Firefox I find the original unorganised homepage, with the invitation to customise evident at the top. How do I lock my arrangement?

Hello dear Support-Team!

After updating Firefox 118.0.2, I loose all my pinned an not pinned tabs! After restarting the updated version, all pinned tabs shows a globe-symbol and the not-pinned tabs where empty. After an additional restart of firefox ALL tabs are gone.

What I tied so far: restoring the Firefox-profile from a backup -> no success. uninstalling firefox and install a fresh (newest) version and restoring the profile -> no success.

The only way to get the tabs back, is to uninstall firefox, restore the profile from backup and install the old version 118.0.2!!

Is there any reason, why this update fails? Is there any way to successful update Firefox, without loosing all my tabs??

regards WH

I have defined custom fonts for some languages, but they're not appearing as I defined them. Instead, the OS default fonts are showing up.

This is happening after I reinstalled Firefox in my device. Before that, the fonts were appearing as defined.

For example: English text is using Arial instead of Noto Sans, and Japanese text is using Meiryo instead of Noto Sans CJK JP.

For the Japanese font, it does show up correctly in the address bar, but not in the page itself.

Greetings:

I regularly access the ‘Bill O’Reilly DotCom’ site via Mozilla Firefox. Recently following a service interruption (now corrected), I could not open the site at the homepage (https://www.billoreilly.com) through any browser. Eventually, the issue self-corrected on Microsoft Edge and Google Chrome, but persists at Firefox. Whenever I enter "https://www.billoreilly.com" into the address line, I am instead booted over to a site at "https://na.billoreilly.com/" (see image), an all-white blank page save for the 'Bill O'Reilly DotCom' logo and a message reading:

"BillOReilly.com is not available in this country. We apologize for any inconvenience."

The insertion of the 'na.' into the homepage address might indicate a default change in access possibly caused by a virtual private network being shifted to a different region, with 'na' connoting another country. But my VPN is set for 'United States' and is presently disconnected. Repeatedly removing the ‘na.’ from the address line and manually entering the correct home page address is useless – it continues to reinsert the ‘na.’ And as indicated, my Chrome and Edge browsers have no such problem accessing this homepage, so this is obviously an issue relative to Firefox.

Fortunately, I can freely access 'Bill O'Reilly Dotcom' content through their other links. But the loss of the homepage is nonetheless a nuisance. Please impart any information or wisdom you may have on ameliorating this issue. I have contacted 'Bill O'Reilly Dotcom' about this matter as well

--Regards, Steve Saucedo