Firefox 技術支援討論區

When I open a website where there is a document upload feature and I want to upload a document but when I click the button to upload a document Firefox can't respond, I've tried several methods such as deleting cache, even reinstalling but I still encounter this problem.

I can't add images to this report because of this problem

Thank you

Dear all, I have unchecked all the boxes in "Settings/Search/Search Suggestions" and disabled history for the search engine and yet Firefox still displays search suggestions in the address bar. They even have a small header called "Firefox Suggest". How can I turn this off? Thanks for your help, Markus

Windows 11 Home 22H2 FF 118.0.1 (64-bit)

Default search engine is Google

I have defined custom fonts for some languages, but they're not appearing as I defined them. Instead, the OS default fonts are showing up.

This is happening after I reinstalled Firefox in my device. Before that, the fonts were appearing as defined.

For example: English text is using Arial instead of Noto Sans, and Japanese text is using Meiryo instead of Noto Sans CJK JP.

For the Japanese font, it does show up correctly in the address bar, but not in the page itself.

I just downloaded the new Firefox and replaced the old application. All my bookmarks are gone. When I go to Manage and Restore, it tells me to choose a file but I don't seem to have the file on my computer. Under library>application support there is no Firefox folder. There is a Mozilla folder, but the only thing in it is the "extensions" folder with one file. I have a backup of my full computer on a hard drive from before the download, but I can't seem to find a file there either. I don't think I ever specifically asked my computer to save the Bookmarks. Does it auto save in the application? Is there a way to restore the prior version of Firefox on my computer?

The email was a "no reply" referring to a "Request ID: NBRBLM37JG -request for an access code" with a link to a "privacy portal" (which wouldn't open).

I don't know why I got this and what (if anything) do I need to do. Do I need an access code? Should I block the one trust.com sender?

I posted earlier about a search settings problem. I have been monkeying with things until I got a reply7 that led me to a fix. Except now I cannot see my addons on the toolbar and can't figure out how to make them visible. They seem to be there if I scroll over the spot but are not visible to me so that I can use them. Right click gives me the drop menu but left click gives nothing. And how do you get rid of that dang puzzle piece thing?

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh win install suddenly recovers NOTHING and i am now panicking as i had very important accounts & passwords, bookmarks, tabs, extensions, etc. I have tried other devices too without any luck. I need help recovering all these asap.

When I have Firefox minimized (with several tabs) and I click on its icon in the taskbar, FF does not immediately open, but little icons for each of the FF tabs show and I have to choose one of the tabs before FF fully opens. This is very annoying. If the program were to fully open, the one tab I was recently using would open and I could continue with my work. Is there any way to make FF fully open when I click on the FF icon in the taskbar? I am using FF 118.0 (64 bit) in Windows 11. Thanks for your help. Jerry

PS: the icon below shows what happens when I am clicking the FF icon and shows the two tabs open in FF.

Latest crash report: bp-c7581c18-335d-41c6-826e-383c40231009

Firefox blinks and then crashes when attempting to visit various websites, specifically Unsplash.com (a stock photo site) but also inconsistently on other pages including Google search results pages. I have tried refreshing, uninstalling and reinstalling, ensuring all my drivers are up to date, and disabling hardware acceleration and webGL. The only time the browser works consistently without crashing is in Troubleshoot Mode.

Hi, I am using Firefox 118.0 for Fedora that comes with my Linux distribution (Fedora 38 Kinoite). Everything was working fine, but as of today, when I try to start Firefox from a taskbar, my entire desktop goes black for a second and then returns to normal with Firefox not starting as if I didn't click on the icon at all. However, if I open the Terminal and run Firefox from there, everything works fine. I am not sure if the problem is related to Firefox, KDE Plasma or Fedora, so I will start here. I attach my system info below.

Terminal output (Firefox works fine from here): $ firefox Crash Annotation GraphicsCriticalError: |[0][GFX1-]: vaapitest: ERROR (t=0.40708) [GFX1-]: vaapitest: ERROR Crash Annotation GraphicsCriticalError: |[0][GFX1-]: vaapitest: ERROR (t=0.40708) |[1][GFX1-]: vaapitest: VA-API test failed: failed to initialise VAAPI connection.

(t=0.40708) [GFX1-]: vaapitest: VA-API test failed: failed to initialise VAAPI connection.

Operating System: Fedora Linux 38 KDE Plasma Version: 5.27.8 KDE Frameworks Version: 5.109.0 Qt Version: 5.15.10 Kernel Version: 6.5.5-200.fc38.x86_64 (64-bit) Graphics Platform: Wayland Processors: 8 × Intel® Core™ i7-8550U CPU @ 1.80GHz Memory: 15.5 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 620 Manufacturer: LENOVO Product Name: 20L8S0SA00 System Version: ThinkPad T480s

When I watch fullscreen videos in another browser (Chrome, Safari, etc.) on my Mac the video fills the entire screen. For some reason when doing the same in firefox the video does not reach to fill the entire screen and instead only occupies the middle. I tried screenshotting to illustrate this behavior but the screenshot was restricted to this middle zone as well. It seems like somehow firefox is shrinking the display size when no other browser exhibits the same behavior.

It also seems like if I want I can drag the video window around in fullscreen moving the whole video player around my display. I shouldn't have to drag the thing around to get the video to play right.

To whom this may concern, I am requiring about getting back bookmarks I recently just lost. I had a list close to 3000 of them, however I reformatted my PC and found out there weren't being synced recently and don't have the bookmark backups in my file list anywhere. Have tried many data recovery software to no avail, if there's a possibility I could have access to my last few bookmark updates to the cloud that would save many headaches Thanking you

Hi; Search engine does not open in new tab. This is not how it used to work. Not sure when this started, possibly when windows updated to Win11(2 weeks ago), but not sure. I think there used to be a setting for opening a search in new tab, but I can not find it. I have "Add search bar in toolbar" checked. I use DDG as search engine. I did lookup in FF help but found 10yr old answers. I am sure many things have changed since then.

Also when searching FF help is there a way to sort by newest first?

TIA

This blue icon recently appeared in the upper left corner, and it's there even when I watch video full screen. Clicking on it doesn't do anything. What is it and how do I get rid of it when I want to watch video?

there used to be an add on called roomy bookmarks that stopped working so people found ways around to replicate it and it works on win 10 but I just switched to Win 11 and this solution doesnt seem to work anymore for me, anyone know if i need to change anything?

    Locate your firefox profile folder, in this article they say where you can find it: http://kb.mozillazine.org/Profile_folder
   Find your profile folder mine was: C:\Users\***\AppData\Roaming\Mozilla\Firefox\Profiles\***.default\
   Locate a folder called chrome (if it doesn't exists create one through your O.S) must be lowercase
   Locate inside chrome folder the file: userChrome.css (if it doesn't exists create one through your O.S, google how to create a .css file on notepad) Chrome must be cased as shown above
   Add the code: https://pastebin.com/1r6cc8hW
   Restart Firefox, now you are done, if you don't want text to be displayed within the icons just remove the last line. 

This is the line of code i have in css file that works for me in my win 10 machine.

/*

* Recreates the basic functionality of the popular Roomy Bookmarks Toolbar add-on in Firefox 57+.
* Uncomment the section with the functionality that you want, leave all other sections commented.
* This only affects toplevel toolbar bookmarks and folders, bookmarks and subfolders in folders are unaffected.
* The tooltips on long hover (showing bookmark name and link) are unaffected.
*/

/* some margin settings, do not comment out */

.bookmark-item > .toolbarbutton-text {

 margin-top: -1px !important;

} .bookmark-item {

 margin: -1px !important;

}

/* No text on toolbar bookmarks; Text on bookmark folders. No hover effect. */

1. PlacesToolbarItems > .bookmark-item:not([container]):not([open="true"]) > .toolbarbutton-text {

 display: none !important;

}

1. PlacesToolbarItems > .bookmark-item:not([container]):not([open="true"]) > .toolbarbutton-icon[label]:not([label=""]) {

 margin-inline-end: 0px !important;

}

/* No text on toolbar bookmarks; No text on bookmark folders. Show bookmark text on hover. */ /*

1. PlacesToolbarItems > .bookmark-item:not(:hover):not([open="true"]) > .toolbarbutton-text {

 display: none !important;

}

1. PlacesToolbarItems > .bookmark-item:not(:hover):not([open="true"]) > .toolbarbutton-icon[label]:not([label=""]) {

 margin-inline-end: 0px !important;

}

• /

/* No text on toolbar bookmarks; Text on bookmark folders. Show bookmark text on hover. */ /*

1. PlacesToolbarItems > .bookmark-item:not(:hover):not([container]):not([open="true"]) > .toolbarbutton-text {

 display: none !important;

}

1. PlacesToolbarItems > .bookmark-item:not(:hover):not([container]):not([open="true"]) > .toolbarbutton-icon[label]:not([label=""]) {

 margin-inline-end: 0px !important;

}

• /

does anyone have a workaround or a similar add on? i would like to have my booksmarks as shown in the screenshot on my win 11 pc as well.

Hi, Description: Sometimes when I move my cursour over certain elements on a website, black or white Blocks appear. These Blocks are always rectangular but usually not sqare. Oftentimes the block will have Diagonal lines running up to the top left corner of the Box. The apperance seems to be connected to mouse movement. They pop up and dissapear only when the mouse is moved. And stay when they have appeard and the mouse isn't moved. Esspecially highliting things makes them occur. Example images are provided. Occurance: They are not limited to one website, though they don't seem to appear everywhere. Their occurace seems to be consistent. They are not limited to websites however. White boxes can also appear over highlighted text in the URL, regardless of the website. Example image is attatched The Boxes occur in no other Browser and in no other Programm. They have been there for a while, so it's not the version. Tried Fixes: I uninstalled and reinstalled Firefox. The boxes also appear in Private windows. I used the suggested feature for removing all settings and addons. Interestingly if I run firefox in Troubleshooting mode none of the Boxes appear.

Like I said, I only have these issues in the Firefox browser, so if it is a problem with my system itself I'd love to get your Ideas to what might cause them.