Firefox 技術支援討論區

i have problem with the proxy setting when i am setting ip address 127.0.0.1 to intercept the request this is the problem i am having please help me about this problem and call me on [removed phone# from public] as soon as possible The proxy server is refusing connections

An error occurred during a connection to www.etsy.com.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.

Dear Team, I am facing issue which is firefox sync issue even i have login my firefox account successfully but the data did not sync yet? Email: [edited] @gmail.com

I updated Firefox on July 1, 2023 and the dark mode stopped working. I used to be able to have all website and pages dark, I've been looking for a solution or work around with no luck. Any forum questions that I've read has all sounded like a "canned" answer with no results. The questions asked were never answered, and it's been very frustrating. I have glaucoma and have great problems looking at a white screen. Even this page is bright white and hard to read and I'm unable to change it to dark. I've been hoping to see an update solving this problem but there hasn't been one. Please send me a real resolution for this problem. Thank you

I received a message from Fire Fox that I should update. Now I have 2 Fire Fox icons and I need to know how to determine which one to delete. Then I need to know how to transfer my favorites and history to the one I keep. They both show favorites and history. I'm a rookie at this so if you can explain step by step it would help, thanks.

Hello. Last night i had to reinstall windows and i lost everything. but in firefox i have loged in and synced. its also synced with my safari browser on my phone. is it possible in any way to get my bookmarks and passwords back? because everything is gone and the profile folder only shows dates after i installed firefox again!

Best Regards Kaveh

I suffered a catastrophic crash and had to replace my computer, a mac. I replaced it with another mac.

Because the older one will not boot up, I could not migrate my firefox data.

I ended up doing 'lost password' for all my sites.

There are a couple where the lost password thing hasn't worked.

It occurred to me to rename the (new computer's) logins.json file, copy the old computer's logins.json file from my external backup drive, put it in new computer's /user/library/application support/firefox, and then look in preferences, get the two passwords I want, set things back, enter these passwords into firefox again.

This did not work. In fact, now no matter which file is named logins.json, preferences says I have NO passwords stored.

I cannot find anything that tells me how to just decrypt the .json files (at least, not in a step-by-step way that I can use.)

I want to get rid of that url bar that pops up on the left bottom of the screen when you hover over a bookmark, a link on a page, a video... anything that leads to another web address. It disappears when you hover over it and changes to the right bottom of the screen. It appears when i'm trying to watch videos on sites when i'm in full screen and refuses to go away. I've tried the chrome folder solution posted here and it doesn't work. I've tried many other solutions online and they don't work either.

https://support.mozilla.org/en-US/questions/1372339

A few of the things that were supposed to be labeled as they were in the solution were not available on my new version of FF but I found the correct folder to post the chrome folder in regardless. The box to open the profile folder was further down and labeled differently than in the instructions posted from a year or more ago here.

I'm using a fresh install of windows 11 and the latest version of Fire Fox 115.0.2 64bit

Thank you in advance.

Hi Team

I have saved password in FF but unfortunately I have removed the saved password from one device .But it has removed from all my devices . Is there any chance to restore the data for me .

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happened can anybody help me diagnose this problem?

Restarting FF doesn't always work has to be done multiple times, and it soon breaks after browsing or restarting the browser

The grey bar on the player does load but the player never plays its just back

when I select an email to print the first page is partial, it's not the entire email that needs to be printed. then the other pages are blank

how to fix this problem ?

thanks Linda

Dear Support:

How do I remove (not permanently-just toggle it off/on) POCKET from my Firefox HOME screen? I don't care for it but I don't want to permanently remove it either. I have tried going to the address bar and entering [about:config} and turning several [extension.pocket.xxxx] to [UNTRUE]. It made no difference.

Also, the 8 favorite boxes above POCKET, can they be locked so the favorites don't change UNLESS I want to change them myself?

Respectfully,

Walter J Baxter Jr

Google Translate keeps popping up on an online directory page. I did not install the Google Translate extension or set up anything for translation, but it jumps in and covers the content. Please help me to stop it. Thank you. Please look at the screenshot.

I am using Windows 10 with Firefox as my browser. I've been using Firefox for 20 years with no problems. My Windows recently did an update and now I have no audio output from Firefox. Audio works fine with every other application including Edge. I have followed all instructions given in Firefox help. Nothing has worked. Any help would be appreciated.

My chrome extension is working fine and i want to make it compatible with Firefox as well. In the extension i have used eval method that is throwing error "EvalError: call to eval() blocked by CSP".

I also tried to add below configuration in the manifest 3 file but still getting the CSP issue. ('wasm-unsafe-eval' is also not working.)

 "content_security_policy": {
   "extension_pages": "script-src 'self' 'unsafe-eval'"
 }

Why does my tool bar disappear after typing in website in search bar? Book marks appear when I open a new window, however as soon as I type something in the search bar or click on a website the book marks disappear. I have to open a new window for them to reappear again. I didn't change any settings, it happened on it's own. I've added a screen shot for when I open a new window (book marks appear) and a screen shot for when I've typed something in the search bar (book marks disappear). Thank you!