Firefox 技術支援討論區

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" right over the version installed and keep all the bookmarks, etc.?

How do I stop Firefox from out of control data clearing? There is a window under Privacy & Security / History / Clear History that opens a window that allows a user, in theory, to choose which components to clear (cookies, cache, etc.) In that window is a pull down menu to specify the time range to clear. A screen shot of that is attached. I do NOT want my cookies cleared unless I say so. I do not want cookies or some of the other components cleared from the last hour, I don't want them cleared from the last two hours or the last four hours or today. (And the "Everything" reference does not make sense syntactically in this setting.) A screen shot of that menu is attached.

It does not matter if I uncheck one or all of those boxes by cookies, cache, etc. When I open the browser the next time, they are checked again -- AND THE MOFO COOKIES HAVE TO BE MANAGED AGAIN, ETC., ETC., ETC.

What have a setting if Firefox is going to arbitrarily clear everything immediately or once and hour or by some criterion it has not revealed to the user -- nor has informed the user exists?

Anyone have any thoughts on a work-around?

Thanks.

When I click a mailto link it brings up the GMail app. Instead I want the Yahoo Compose window. Several posts suggest various arcane methods. Either they do not apply or they require hacking. Has the situation improved?

How can I make mailto links go to the Compose window on mail.yahoo.com?

My computer 'guru' reinstalled Win10 in order to correct a serious problem. ALL of my programs were gone and I was left with a raw Win10. 6/12/2023 was last date prior to the disaster. I reinstalled Firefox. Using the "firefox.exe -p" I can only find the default profile. I DO HAVE a full backup done using the Win7 Backup and Restore feature. How do I resurrect my most recent profile? I will need to find the files(s) manually from the b/u. When I did a Full Restore the bookmarks didn't appear. Where and what files am I looking for? The attached screen shots from the b/u may be of help. [removed email from public forum]

I installed what I thought was the "trust wallet" extension. It's not the real trust wallet. I had a little over $5K stolen in BTC, ETH, and SOL. Is there any way you can help me catch the individuals or somehow get back my stolen funds? Or any advice or direction will be helpful.

See reddit post— no way I'm typing all that again! Reddit Post It's not that long, trust me— it's just that the code is long... I've attached a slightly different screenshot to the one I posted on the reddit post, but it makes no difference if you see one or the other, or both!

In summary, I've added a css code to my userChrome.css thingy to move the tabs below the search bar. I was also wondering what the best way to transfer my userChrome.css file + about:config settings over to a new version of Firefox. Due to not being admin of my laptop (I'm running it out of the .dmg file— besides, I always like to keep an older version of Firefox as a fallback), I have to install a whole new version of Firefox onto my laptop to update.

Thanks!

Why is it Firefox can't control META timelines. Both Facebook and Instagram jump down several posts while scrolling.... I was going to blame it on META till I found this doesn't occur with Chrome or Edge. Firefox is my preferred browser due to the many addon's available.

Youtube, sometimes, loads for ~5-10 seconds on average for no reason, doesn't load the video or audio at all. Extremely frustrating when I'm just browsing, it may not seem like a long amount of time but I shouldn't have these issues to begin with. Cleared cache, no addons are out of date or tamper with Youtube. Tried every fix I could find on the matter, nothing seems to have worked. Issue persists. I had similar issues with Kaspersky AV installed, so I had just uninstalled it. Prior to this newest firefox update, I have had no issues at all.

Firefox can sync anything except logins and passwords between different devices. I have selected "Logins and passwords" at "settings-Sync-You are syncing these items across all your connected devices", but it still dosen't work.

There is a website where a certain page of it is broken but rest seems to work. How can I report this? I tried using private browsing to see if the problem was caused by cookies but it isn't. Other browsers work but firefox doesn't.

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in FireFox. From what I have been abe to glean from searches, Arlo uses HEVC Codec that FireFox either isn't compatible with or is lacking the codec. Any suggestions?

Since the update before the most recent one, web pages of major sites are not loading properly in Firefox on Mac laptop. Cannot load Hulu, MSN News, Booking.com, but they work fine on Chrome. I've used Firefox since its inception and I hate using Chrome, but it looks like I am going to have to, as I cannot get any response or support from Firefox. Is there any hope at all or should I just get used to Chrome? This is my second post--I attached screen shots to the first one, but no response, so I'm thinking they have no fix.

Hello,

On some websites Firefox is displaying strange text/characters. I've tried refreshing and troubleshooting, I've uninstalled and reinstalled, and the problem was fixed for about 24 hours, and now it's back. I have confirmed my language is sent to English.

Has anyone experienced this? And if so, how did you fix it?

I don't want to use another browser, but at this point it looks like I'm going to have to. Everything displays properly on Chrome.

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed with the system dialog instead.

Basically in my online banking with chevron to login button is grayed out and won't allow me to login, including comcast account Continue button is grayed out. This is an urgent matter because I can't get comcast online application for new account completed.

I can't load any websites this morning. I keep getting the 'secure connection failed" error. I can't even get into gmail. I notice there was an update to firefox yesterday. I even uninstalled and then reinstalled firefox, but I still get the error. How can I get my firefox to work again. It was working fine yesterday before the automatic update.