Firefox 技術支援討論區

Add address in search bar I get "ERROR OCCURRED" It seems something on my end is blocking this ip. Cannot ping from pc or router. Running on Win T Prof: Service Pack 1 Firefox 111.0.1 Norton Internet Security Tried without Norton - no success Best way to find what the problem could be? Have a mozlz4 dump but cant open with firefox ext. mozlz4-edit Help appreciated M

After a mistaken forced restart (inadvertent pressure on the shutdown/start key), one of the 3 windows I had open is invisible. It shows in the 'Windows" menu as one of 3 but when I select it - nothing. It does not show as a recently closed window in History. I have restarted Firefox multiple times, including deleting the xulstore.json file then restarting (a fix from another similar thread).

How can I restore this inaccessible window?

Thanks

Hi,

I absolutely hate browsing forums for solutions to my problems.

I hate being forced to search FAQ's for questions that nobody asks frequently enough before being able to post something. I appreciate this is necessary to limit multiple threads about the same topic, but it's not the perfect solution.

It doesn't help if the admins of this forum fob off questions with an arrogant answer and close the thread.

I'm looking at you @dropa. Please chill. These people need to talk to each other. Don't just shove potatoes in their mouths send them packing.

I'm not trying to be abrasive, but I've seen this on other forums, it looks like bullying, and it is frustrating and, frankly, it's mean.

Thanks.

When I go to a recipe blogger site, I get the "Secure Connection Failed. Contact website owners." Just how can I do that when I can't get to the site?'

Hi,

As the title says, Firefox throws "We can’t connect to the server at m.imdb.com." error every time I try to open a page while everything else works like Chrome, Edge and when I ping via command prompt I get replies and other applications. (Win 10 64-bit with latest Firefox)

I think it's a system-wide problem but I can't figure out where. I was under the impression that it's a DNS problem but it doesn't even open IP addresses like 192.168.1.1 and it doesn't open instantly, no matter it's Google.com or my router IP, instant error message.

I tried everything I could find which are:

• Refresh, clean re-install with deleting profile directory
• clearing cache and data
• Toggling these in about:config: network.http.http3.enabled, network.dns.disableIPv6, network.dns.disablePrefetch
• Enabling/disabling my adapter
• Running a couple commands:

   ipconfig /flushdns
   ipconfig /registerdns
   ipconfig /release
   ipconfig /renew

   netsh int ip reset resetlog.txt
   netsh winsock reset catalog
   netsh int ipv4 reset reset.log
   netsh int ipv6 reset reset.log

• Setting proxy to None
• Restarting with Troubleshoot Mode (add-ons disabled)
• Removing Firefox entry from Windows Firewall. (I haven't installed any Firewall and Anti-Virus)
• WIndows's Network Reset
• Rebooting machine and router

I'm sure there are more, these are all I can remember now.

This happened some months ago but can't seem to remember how I fixed it.

The only way it opens sites is with a VPN that sets a system proxy and setting Firefox's proxy to "Use System Proxy Settings".

Cheers

I have several bookmarks to various craigslist search pages that I visit daily. Last night everything was fine. Today I can't even get there. I get the FireFox error message "Hmm. We're having trouble finding that site. We can't connect to the server https://www.craigslist.org." then the general check network connection etc... This is on my desktop but I can get to it on the cell phone. What gives? I cleared cache and all the normal checks, and have changed nothing in settings at all. I assume if they are blocking me, I could get to the site and be told I was blocked. No reason to block me anyway, so any help appreciated. Oh, I also tuned off all ad blockers and other privacy things running in the background and still nothing.

Labelled as "Firefox Sync" as it may be involved, as the only preserved data is seemingly what comes through firefox sync.

Hi all, My C drive filled itself with 50GB of Crusader Kings 3 crash logs.

While the drive was (unknowingly) full, I opened firefox. Firefox was...wonky...and instantly I could tell something was wrong, as my speeddial homepage was missing all the sites. My best guess is that, in the worst timing ever, firefox sync chose this time to sync. I immediately cleared space on the drive, and restarted firefox. No extension data recovered. I restarted the PC. No extension data recovered.

I began following Firefox troubleshooting steps, such as checking about:profile. Other profiles are present, but each lacks any extensions or extension data. I widened my search with Everything, to search everywhere for any waylaid installs or profiles that may hold backups. Specifically, prefs.js, extensions.json, firefox.exe (incase I was somehow running a non-default install location) or any sign of other installations. I did find some hits, but none had extensions installed.

Perhaps useful, my FF profile weave folder is populated with many CORRUPT files, and the 'failed' folder lists addons, bookmarks, clients, extension-storage and prefs from it's most recent sync. Perhaps this is the result of trying to write to a full disk?

This is mostly an exercise of curiosity now, as the developer of Group Speed Dial (Juraj Mäsiar) helped me recover from their own backup system seperate from the Mozilla Preferences. I have an easy way to see if any backup file has the correct data, as I have many settings that are instantly visible.

Useful info: Antivirus - None added (Windows Defender) FF Version - 111.0.1 (64-bit) Profile - default-release

(Moz Helpers, the remainder of this post is irrelevant, and purely to help future travellers) If a weary traveller comes across this post in the future, I gift you my knowledge from the year 2023 of Group Speed Dial. At this time, the way you access the backups on your system is to navigate to the Group Speed Dial homepage. If you are on the default homepage, you should find the option to set it as New Tab or Homepage in Firefox settings. Next, as you face the oblivion of an empty dialler page, click the Burger Menu (top-right for me) for the extension. NOT the firefox burger menu, the one as if you were clicking a menu in a website. For me, the Fourth option is History/Backups. This is a new-ish feature from the developer, so don't be surprised if it move around...be they seem very proud of it, so I imagine it lurks somewhere!

If you just want to recover your extension list, at this time you can find a complete list of everything by examining extensions.js, extension-settings.js and extension-preferences.js. There is a tool online for helping parse into a human readable table, but I would not rely on it, and instead look into a generic JSON formatter to make the data human readable. The site is jeffersonscher.com, which has a extension file reader here https://www.jeffersonscher.com/ffu/extensionsjson.html

Have a nice day all!

Whenever I visit Gmail on my desktop PC using Firefox under Windows 10, I get an annoying pop-up message asking me to 'Switch to the helpful Chrome browser' (see attached image capture). Is there a way to block this? I have tried a few suggestions found on forums but nothing works. uBlockOrigin doesn't help.

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Chrome. Even Google Search does not work right.

What is the problem?

Hi, I use Cambridgeone.org materials to teach English online. Never had a problem. Taught last Thursday using Firefox 110.0.1 and digital texbook on Cambridgeone website.

Installed update to Firebox 111.0.1 the next morning. Now the full teacher's toolbar on the textbook doesn't load. (see image) It does on my desktop app (see image).

What can I do? Have cleared all caches, run disk cleanup, even disabled Privacy Badger without effect.

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, following recent version updates new tabs opened from links now tend to 'wonder' off to the far end of whatever other links may have also been opened previously from that site. The problem with this new behaviour is that such tabs quickly become lost amongst the various branches of the tree as other links are opened in 'child' tabs of links that have gone before. In short, this new behaviour results in a complete confusing mess, especially as the newly opened tabs may end up so far off to the right that it's difficult to find the way back to the page they were opened from! Please could you at least provide an option so the user can set new links to open right next to the current tab, as they used to do, rather than some no doubt logical but nonetheless baffling and impractical location some 6, 21 or even more tabs away from the current tab. Thanks

Greetings, all:

I have made a feedback few times for this forum here, to have a Stay Signed In option.

Every so many minutes, I get to be signed out, most probably, as a security measure. This then requires me to log in each time, which is not all too bad, but still a bit annoying.

A "Stay Logged In" or "Keep Me Logged In" option is a normal thing on nigh all sites, it would be lovely to have it here as well?

Thoughts?

Kindest regards: Ben

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

on my account page under security - password lists an 18 character password. my password was actually only 8 characters, so i changed it and is now 9 characters but the only password listed is still the 18 character.

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page. The answer is incorrect.

How can I fix or delete this erroneous post or may it be edited?

I can create a help page if it means anything to replace this technically and procedurally incorrect and misleading post. I saw it right away but for a newbie to firefox it could send them away screaming in frustration. A help webpage to address this question would be helpful and I can create one if needed. Or did I miss it?

I'm no longer able to share multiple documents through Dotloop. For years if you click mutliple files a new button pops up that says share and allows you to send all that has been checked, as of today I can say that no longer happens. I tried in Edge and it still works fine. See attached images, one from Firefox the other Edge

Tell me where are my bookmarks and how to get them back. The directions listed are not working. The problem started with horrendous slowness, which I tried to address with Troubleshooter. And then layout changed, bookmarks disappeared and on-line fixes are not working. Getting my bookmarks back is rather freaking important. Any productive solutions?

We have an intranet site that works fine in Chrome and Edge, but does not load at all in Firefox. In Firefox, an authentication dialog appears, but after entering correct credentials, it just re-shows the same authentication dialog after a few seconds. This repeats indefinitely. There is no useful info (and pretty much no info of any kind) in the dev tools. I have tried Firefox in safe mode, with no changes to the behavior.

What steps can I try to debug this problem?