Firefox 技術支援討論區

Every time I open Firefox and search for something it comes up in Spanish and there is a box to check if you want English. I have checked my preferred language in the settings and that is English (US) and I also did a purge caches and when I close Firefox and re-open it reverts back to Spanish with the box to check if you want English. I also have Chrome on my system and it works properly. If I change my search to using Bing it also works properly. I am not sure if this is a Firefox issue or a Google issue and I would appreciate any assistance I can get. I also re-downloaded Firefox to make sure I had the English option and did a re-install, with no change. I would appreciate ant assistance I can get. Thnaks.

Hi. This is dumb but it's really annoying. I get the standard where typing a letter or two of a page I go to all the time makes that the first suggestion: If I type r, I get Raw Story, for instance; s takes me to Slate and c takes me to CNN. I also go to Wonkette and Daily Kos all the time, but when I type w, Firefox gives me www.rawstory.com instead of wonkette.com, and when I type d, I get duckduckgo.com. These are the only two that are giving me fits of the several pages I visit often. How can I make this stop? I've literally never typed in www.rawstory.com; it's making me crazy that Firefox is forcing its suggestions on me even though they don't match my clearly established reality.

For weeks I have been trying to find a solution to getting "Error 15" on certain websites when using Firefox. Opera and Edge have no problems with those sites, only Firefox has problems. I have tried every "fix" that I can find on the Mozilla site and none of them work. Is there anything else I should try before I abandon Firefox? Could it be that Firefox is now unreliable under Win7 Pro 64-bit? If so I will have to abandon it because this computer cannot run Win10 or later.

Hey all, (thanks for the continued work on firefox and happy new year) I use Firefox sync from multiple devices in my ecosystem, a micture of all three main OS (Windows, Linux and macOS / IOS). Some time ago, I must have had one device which probably generated a new device UID everytime it synced, or some kind of bug in the Firefox IOS client. This results in having a large magnitude of devices in my firefox sync account. I can only delete them one-by-one with a confirmation dialogue and a reload of the page, which is really cumbersome. I have the feature request of some easier device management policy here. Ideas would be either a "delete all" button and afterwards signing in again on all still active devices, or a series of check boxes to perform actions like a delete on multiple devices at once, perhaps even with a "select all" shortcut at the top. Feasible? Cheers, Niels

Hi everybody, I am trying to delete an account of mine that I don't use. After I check all the boxes and click "continue" it asks for the password again. I triple checked and it is correct, also because I copy paste it. But the website says "Incorrect password". I tried using a private window to no avail. It fills in automatically the password of another account of mine, which I then replace with the correct one. I did not try leaving there the password of the other account, because I don't want to risk deleting my "good" account. Thank you.

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Help". It used to be that the latest window more or less stayed at the bottom and the others stayed in order so they were easy to find quickly. A recent upgrade made it so the windows are now alphabetized and constantly shuffling. Since they are alphabetized by the name in the page title, this often offers no clue as to what it is--like it might be alphabetized under like cart or home page or main or something general like that. Also, if you have different tabs in a window, that window might jump from the top to the middle if a different tab is last looked at. Bottom line: it is very difficult and non-intuitive to find a page when you have a lot of windows open--but it used to be easy. Is there a way to order the wondows the way you want them or go back to the chronological order of before? Seems like there must be a setting somewhere. Thanks so much for any help.

I'm listing this as a privacy setting because when I click the microphone button in WhatsApp web to enable audio input, there's a green popup telling me to select "Allow" in the box above, but that box above is flashing wildly and there's no way to click on anything. It appears and disappears about 10 times per second, and no matter how many times I try to click on "Allow" I can't catch it. It seems to progressively get slower as it ... what? runs out of breath? And the only remedy is to kill the WhatsApp window and start it up again, and to give up on using the microphone. Anyone else experience this or know what to do? I have confirmed that the mic is working, in other apps (Audacity), and it shows up in system settings properly. Thanks.

macOS Catalina 10.15.7, Firefox 108.0.1

For as long as I remember, Firefox has ordered the window list that is displayed by selecting Window in the top Menu Bar in the order that the windows were created. This past week after a computer restart, the order has changed to alphabetic based on the title of the window. How can I get back to the previous method, ordered by creation time?

This is similar to another question by redochre77 on 11/9/22 https://support.mozilla.org/en-US/questions/1396298

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the published css solutions (a year ago) on mozilla support do not work for these versions

When I log into amazon with mozilla and try to search for an item, amazons reply screen, on my windows 10 computer screen, goes black. When I do the same login sequence using google, everything works normally. I prefer using mozilla . This is a recent problem with mozilla that started two weeks ago. I need this fixed. I don't want to change browsers but I use amazon frequently. Thanks for your help.

As of a few weeks ago, I can no longer copy and paste when using Outlook for emails with Firefox as the browser. I have no issues if I use the MSN browser. When using Firefox, I can copy and paste in the subject line but not the body of the text. This is a real pain! I had no issues until a few weeks ago. If I try to copy and paste, I am able to copy but when I right click I no longer get a "paste" option. I now have an emoji option in its place. What's up with that?! I am using Windows 11 as the operating system on a Dell computer. Thanks in advance!

I lost my tabs again today at start-up. I went to history & did "Open All In Tabs" for about 200 tabs...most of the important ones did not come back. I can't be doing this on a regular basis. You've spoiled me with the tabs staying on the browser every day. But, even though I've used Mozilla for years, I may have to find something else I can trust! This is twice now...I can't spend this kind of time trying to recover things (many of which I can't get to).

Hello guys,

I started having a weird problem a few months ago. Since I was overwhelmed with work and travels in the past months I just found a quick workaround by using Chrome, but I'm much more used to Firefox than Chrome I'd like to solve this issue once and for all.

So I'm getting 99% of my work on Fiverr. I'm averaging between 20 and 40 orders per month meaning that I need to upload all sorts of files everyday. Whenever I click the 'attach' button, doesn't matter whether in the message section or in the delivery section my entire browser freezes. Even if I waited for some time (I've tried up to 60 minutes), it wouldn't unfreeze. Same in private window, same if I disable all addons. I even refreshed Firefox, but the problem persists.

In Chrome or Edge the problem doesn't exist. Neither does it on my mobile device. Not sure how to troubleshoot that.

Any ideas?

Thank you!