Firefox 技術支援討論區

Imported bookmarks html from Firefox (win 10) to Firefox (win 11) not showing on bookmarks only on Manage Bookmarks.

I only see a few dozen random bookmarks when I go to the three slash "Open Application Menu" and none of the Folders. If I go into Manage Bookmarks I can see the folders and other missing bookmarks.

I keep getting a notice that says "this VPN download may contain a virus that can infect my pc. Make sure that I want to download it". I don't understand why I'm getting this warning about your product. I just paid to get this extra protection and now I don't know if I should download it.

Please advise.

Thank you.

Hello. Why does the safe search option when I search for something repeatedly change from where I set it, at "off," to "moderate?" It's very annoying to have to keep changing it back to off. Does it change to moderate on its own when I clear the cache? If so, why is there not a setting in preferences so it's permanently set to whatever I want it to be until I change it, cache clearing or not?

Hello,

I changed PC and after logon to my account I`m missing saved passwords and saved tabs. Sync on old PC was enabled for all options except payment methods. Are you able to restore my data? Kind regards

Hello, I chose as new tab the Fireofx Home default, but it loads the website https://find-it.pro/. Is this firefox default new tab page? or is this a virus or maclisious script? Thanks for looking into this.

Not sure which update caused the issue, since I've been delaying updates for a little while (maybe 15 days or so). Immediately after starting Firefox, the Intel graphics driver stops working, which causes Firefox to hang on a white screen. The windows warning is something close to "Intel graphics driver stopped responding and has recovered". The only way I can start Firefox is in troubleshoot mode. I tried disabling hardware acceleration, which solves the problem but I'd like to keep using the GPU so it's not really a good solution. So I forced Firefox to use the NVIDIA GPU (gtx 960m) on the NVIDIA control panel. This worked, Firefox starts and works as normal again but within just a few hours has already caused the NVIDIA GPU drivers to stop responding once, prompting Firefox to stop responding too and hang on a white screen. Restarting Firefox fixed the problem. This might have been a fluke but I'd like to keep using the Intel integrated GPU, if possible.

I'm using Windows 8.1 and my laptop has an i7-4720HQ (Intel HD Graphics 4600) and a GTX 960m. I'm using the latest version of Firefox 106.0.2

Any idea what might be causing the problem? I haven't had any trouble with either GPU on any other occasion

After the most recent Firefox update, my browser has been repeatedly crashing multiple times a day, but it doesn't even show up in the crash reports tab. In fact, the oldest crash report had been from August. It'll start by freezing up, and then it will stop responding, and even if I wait for a bit, it never starts up again. Sometimes I cant even close it normally (like with the "would you like to close (insert program) or wait for it to respond?) panel) and have to resort to using the task manager. Other browsers work just fine, but Firefox has been a long time favorite, so I'm hesitant to stop using it altogether despite it's current issues.

I've tried just about everything, including troubleshooting mode - it still crashes - and refreshing it repeatedly. I've also tried uninstalling and reinstalling, doing full scans of my computer multiple times for malware - coming up empty - and doing full computer restarts as well. Nothing I've done has managed to work, and every other suggestion is something I've already tried. I'm even beginning to think it's a problem with my PC itself, even though Firefox is the only thing having this issue.

This never happened before the most recent update, and my current version is 106.0.2. I'm not sure what to do now, and I'm very tech-illiterate, so I'd like some help please.

about:config network.security.ports.banned.override 1-65535 does not work

I manage several systems that use various ports. I cannot get any override to work making firefox useless to do my job.

I keep getting a rectangle popping up asking for my PRIMARY PASSWORD--Mozilla Firefox Please Enter Primary Password Sign In Cancel

I've tried every password I know & none work. So I changed my Firefox password (primary?? I don't know)

The rectangle continues to pop-up. To get rid of it I hit Cancel a couple of times.

I can access my Firefox Account But this rectangle is totally annoying.

What can I do? I need help. HELP!

I want to use my tablet for writing/drawing on some websites but the browser doesn't recognize the device. It computes the mouse on the "drawing" screen but not the tablet, and also computes using the pen for clicking and dragging, and/or the tablet as a touch-pad. The device works fine on chrome and on my drawing softwares, so it isn't a problem with the pressure sensors or driver. Tested disabling all addons and restarting Mozilla, but the problem remains. Mozilla is up to date, and I use W10 (also up to date).

Any advice?

I tried the new private browser and now all my regular sites don't recognize me. I have to log in each time and they don't remember my previous settings. It's already very aggravating. How do I turn off the private browser?

Everytime i try to watch shows on Netflix/Hotstar or anyother website, the page crashes down and I get a display as to update my Browser but it is has been updated. I have tried signing out and signing in as well. But the issue does not seem to get solved. Hoping to get help ASAP.

Your updates never seem to install when authorized to do so by the user. Rather, numerous times after reopening your browser, they finally decide to update, while blocking all online content at the same time. You need to improve your update service so that it occurs both as requested and immediately when authorized, without causing problems for the user in navigating the web.

Hello, since the last FF update a week or so ago, I am now required to log in to EVERY single site that I seem to go to (AOL, Facebook, Twitter, Weebly (my own web site), and many others). Before the update, I would only need to log in to these web sites every so often. Is there something I can do to eleviate this? Thank you.

the labels toggle button on google maps is unresponsive in both satellite and maps views. where do i find a setting to allow this button to become active? can i program the button to become active? thanks for any help.

i'm on windows 11 and use firefox web browser. both are up to date. i tried it on the microsoft edge browser and it works.

i've tried disabling all addons, restarted firefox, and problem still exists.

next i went through all of my firefox settings and toggled those that might apply. problem still exists.

next went into about:config and checked all settings not set at default. toggled any that might apply. problem still there.

any other suggestions in the community? is there a particular area of firefox i should look into closer. i would prefer not to have to reinstall or reconfigure firefox on a wholesale level. i have it highly customized and it would take multiple hours over a number of days to get everything back to where it is. this is the only site giving me a problem, and only this function on the site.

under layers/more the globe view toggle works fine, only the labels view toggle is not working.

i inspected the button element in 'firefox inspect' and found the attribute disabled="false". google maps is not honouring the attribute. when i remove the attribute, the button works. i cannot apply this across sessions though.

whenever i try and open roblox it will ask something like "are you sure you want to let roblox run this" or something, sorry i cant quite remember, and at some point i accidentally clicked the option that said to always allow it and to not ask, but i prefer when it asked and im not sure if itll stop asking to open links on other sites as well

I want 2 tabs to automatically open when I start Firefox. How do I make that happen? For example, one tab opens to abc.com and the other to xyz.com. Thank you.