Firefox 技術支援討論區

I wrote earlier about the slowness in my computer that sometimes forces me to restart it that's happened ever since I added the Firefox Private Browsing Feature.

I was asked about my security and I said I use Norton 360. I've also added Norton anti-tracker. Could that be causing the problem?

Thank you.

Hello, I was on my Facebook page and was about to share a link, and was denied further access. This message keeps coming up as I try to logg in again: Secure Connection Failed

An error occurred during a connection to www.facebook.com. PR_END_OF_FILE_ERROR

WHY CAN'T YOU CONNECT TO AMAZON? I DON'T NEED HARASSED WHEN I TRY TO LOG IN, I JUST NEED TO LOG IN, ORDER A PRODUCT, LOG OFF. NOT JUMP THROUGH HOOPS, WAG MY TAIL, SIT UP, BARK, AND KISS YOUR ASS!

Hi everyone!

  I come back for a problem that I faced some months ago and I think is getting worse, meaning that it looks like it is affecting more applications. 
  I first noticed that there are some greek websites, that are loading pop-up cookies settings with corrupted greek characters. The rest of the site displays greek properly. When I open the Inspector and check the font, it is Helvetica family font that is not appearing correctly (image 1). This is the case when in Settings->General->Fonts->Advanced, the "Allow pages to choose their own fonts, instead of your selections above" checkbox is selected-ticked. When the checkbox is de-selected/unticked, the same pop-up cookies settings is displaying properly (image 2). The problem remains using Chrome, but Firefox is my main browser. 
  The same issue exists with Thunderbird as well, where again in Settings->General->Fonts->Advanced, the checkbox "Allow messages to use other fonts" changes the way emails appear in greek language (images 3 and 4). 
  I have also noticed that with Discord application, there is a similar issue (image 5). Some greek characters are not displaying properly. I uninstalled and reinstalled Discord (in greek), but the problem remains the same. When installing english version of Discord, it is ok. 
 The problem also seems to be with greek language versions of websites, like facebook homepage in english and in greek language (images 6 and 7). 
 I have tried to search for similar problems and suggested solutions on the internet, but there is no permanent solution so far for my PC. I have followed https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fi... solution, running Firefox in Troubleshoot mode, which resolves the problem temporarily, but not permanently. According to the above solution, "the likely cause is an extension, theme or hardware acceleration", but when I follow every step to determine which one of these (extension, theme or hardware acceleration) is the problem, all of these prove to work properly (supposing I'm following steps correctly). 
 I'm not sure if this is a Mozilla or a Windows issue. Therefore, any suggestions for a permanent solution would be much appreciated.

After the last update (106.0.1) Firefox no longer saves my open tabs after closing and then re-opening. Even though "Open previous windows and tabs" has been checked under the Startup section of General Settings. So I've now lost dozens of previously open tabs since this was unexpected.

Now, upon re-opening, I get a single empty tab. This seems to be a glitch that came with this recent update.

Why has Firefox been updated three or more times a month? Is the software not reliable? or Is the software poorly written? or You don't care about your users? For security purposes, we have antiviruses, antispam, etc., software, and firewalls. This is a lousy situation for users like me because we have been asking to update all the time, and it's interfering with the browser settings that get resettled every time there is an update, and I have to set them up again, wasting my time on it. Why can you not do it monthly like Microsoft, and why you don't tell us what is the update for? I would appreciate your answer to it before I decide to switch to another browser. Best regards.

Luis Martinez Long time a Firefox user.

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and syncing properly using my Firefox account.

When I type in about:firefoxview on my MacBook Pro in the URL bar, I see the page but noticed it says "New colorways are on the way" on the right. On my Mac Mini, I see the "Independent Voices" text and an option to "Try colorways".

Bug? Some weird setting on my MacBook? Both are running macOS Monterey, 12.6.

I shutdown my firefox browser and was running top on my linux POP_OS 22.04 laptop.

I noticed a firefox process running at 23 to 25 % of the cpu even though the browser was closed. Can you tell me what is running and how I control it?

Well, I don't know why they think it's a good idea to open the history in a sidebar, but it is quite harmful since very valuable information is lost, such as the date and time that a certain activity was carried out. This is why I stopped using Microsoft Edge a few months ago and to my horror see that Firefox just did the same thing. Leave history alone!

Hello,

Recently, I did run an update on my Mozilla Firefox browser but then I noticed that the Amazon search shortcut had changed to Amazon-Fr. It is no longer the Amazon-UK as it used to be and it is impossible to revert it. I followed all the guidelines that your support page has published on your page here [https://support.mozilla.org/en-US/kb/assign-shortcuts-search-engines]. This availed to nothing and it was a waste of time. I honestly believe that something is pretty not right with the shortcut assignments. I attach images as evidence to show what I am writing is true.

Can you grant assistance in this matter?

Thank you.

Mozilla and Firefox Team: Over the past 4 years - your user community has been asking for a way to CHANGE RIGHT SIDE MENU (hamburger) 'Application Menu.' The coding Mozilla uses ... make this Application Menu flexible for users please?

ALSO - major cleanup any false search results on this issue - useful details on HOW TO CHANGE THE FIREFOX hamburger, application menu, context menu, right side menu. After you make the change and make this menu user friendly - please sweep old support inaccuracies.

Hi i am a big fan of Mozilla Firefox. For the past few months when ever i try to browse Twitter social media.Its keep crashing .Saying Display Driver Stopped Responding and Has recovered.Display Driver NVIDIA Windows Kernel mode Driver, version 391.35 stopped responding and successfully recovered .Error .I had to use task manager to stop the crashed Firefox.Its happening frequently. Please help me sort out the issue.But its working good when i try it on the troubleshoot mode from help.

Also i attached the error message

I recent migrated from Ubuntu Mate 20.04 to 22.04, now I see that Firefox come from snap (not form .deb package). I find that bleachbit is no more capable to clean Firefox cache and I find a tricky situation: Firefox suggest me to autocomplete fields like account or username, amount (in home banking web page) and others, but I disabled the auto complete and the suggestions I can see are even from months ago and I never see that suggestions when I was using 20.04 because bleachbit was cleaning it weekly. Now the fact is that represent a privacy problem for me. How can I fix this problem?

Setting up my new computer tomorrow, this one will not be used, nor the hard drive. If i stay signed in, will my new computer have all of my settings, passwords, and bookmarks for Firefox be there when i download Firefox on the new computer? There will be no way for me to activate a new device, because this computer and drive will no longer be used.

Firefox just "updated" itself for me and I lost almost all of my bookmarks. In addition, I lost the quick access bar that on the previous version had saved the bookmarks that I most frequently used. I AM NOT AT ALL PLEASED WITH THE "UPDATE". YOU JUST MADE MY LIFE HARDER!!!