顯示問題標籤 顯示所有問題

not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (閱讀更多)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

leggettandassoc 於 2 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 15 小時前

Firefox Autofilling Form

Whenever I go to fill out a specific form on a specific website for my job, when I load the page, the form is already filled out with a previous (and the same) form I had… (閱讀更多)

Whenever I go to fill out a specific form on a specific website for my job, when I load the page, the form is already filled out with a previous (and the same) form I had done last week. I have tried logging out of my Firefox account but that did not solve it. I have messed with every possible browser history, auto-fill, and saved addresses option possible. It is literally just this one form. I have no idea why it keeps pulling up one person's information and no one else. It's getting really annoying to have to go through and delete the information so I can put in new information. Using the forced reload command does not work wither. If anyone has any ideas as to how I can fix this, I would really appreciate it.

(My work computer runs Windows 10 if that is important to know).

Lidija Nyman 於 2 週前 詢問

jscher2000 - Support Volunteer 最近回覆 於 16 小時前

Firefox Is Blocking Part Of Hotmail

Hello, The next message/previous message arrows that appear at the top of an open email in Hotmail.com is being blocked by Firefox. I checked Hotmail through another brow… (閱讀更多)

Hello,

The next message/previous message arrows that appear at the top of an open email in Hotmail.com is being blocked by Firefox. I checked Hotmail through another browser and they are not blocked. I tried refreshing Firefox and they were still blocked. I've opened Firefox without add-ons and they are still blocked. I'm at a loss as to how to get them back. They were there last week and then vanished only to come back on Friday and vanish again while I was reading emails. From time to time Firefox also blocks images in Hotmail and I just have to wait and eventually they return. I'm at a loss as to understand why these things are happening so frequently with Firefox and Hotmail.

Please help return Hotmail to the way it was before the last update.

Thanks,

Brian Himes

rickysman 於 1 天前 詢問

jscher2000 - Support Volunteer 最近回覆 於 17 小時前

Firefox refuses to open anything in new tab

I am going to have to leave firefox. It refuses to load pages. No there are no add ons installed. It is a fresh install and still doesn't work. Can't work like this. … (閱讀更多)

I am going to have to leave firefox. It refuses to load pages. No there are no add ons installed. It is a fresh install and still doesn't work. Can't work like this.

Dominick J. Weigel, Jr. 於 20 小時前 詢問

jscher2000 - Support Volunteer 最近回覆 於 18 小時前

No stable landing for one website but no problem using Edge

I am using current version of FF on an HP W10 laptop. I use Lastpass as my password manager. Periodically, I need to log into optumrx.com, and I can't remember the last … (閱讀更多)

I am using current version of FF on an HP W10 laptop. I use Lastpass as my password manager. Periodically, I need to log into optumrx.com, and I can't remember the last time I had a problem. The past few days, when I use Lastpass or just open optumrx on my own, I am asked to verify a code texted to me cell phone. It recognizes me by name and then proceeds to cycle endlessly through several pages without landing and stopping on that page. I contacted optumrx and they suggested using Edge, which did behave normally.

David 於 18 小時前 詢問

jscher2000 - Support Volunteer 最近回覆 於 18 小時前

FireFox won't start

My husband, Wayne, a casual computer user, has been having trouble getting into Firefox for some time. He's been getting along on MS Edge since then. He wants to get ba… (閱讀更多)

My husband, Wayne, a casual computer user, has been having trouble getting into Firefox for some time. He's been getting along on MS Edge since then. He wants to get back to Firefox for his bookmarks that are there. His problem is that Firefox doesn't start. When he tries to start it, a gray window appears briefly with a rotating blue circle and then disappears in less than a minute. While it's up, Firefox shows up in Task Manager with "not responding" or "suspended" or nothing. I note that the last Firefox update was 6/14/2022 according to the date modified on the file in Crash Reports, InstallTime2022060832. This is about the time he began having problems.

During the brief time it's up, there is no menu button (3 short lines), so Refreshing or Troubleshooting are not options. I believe my only option is to Uninstall (without removing user data) and then reinstall Firefox, ie a "Clean Install". I see an option to Refresh during the Uninstall dialog. Might that work? Barbara

webutl 於 21 小時前 詢問

cor-el 最近回覆 於 19 小時前

Asking for password.

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which o… (閱讀更多)

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which opened a window allowing me to quit but now it doesnt matter how many false passwords I enter it wont allow me to access my computer.

colin59 於 3 天前 詢問

Dropa 最近回覆 於 21 小時前

Error Message When Attempting To Login To Keeper Password Manager Extension

I receive the following error message when attempting to login to the Keeper Password Manager extension. I have removed and re-added the extension with no change in resu… (閱讀更多)

I receive the following error message when attempting to login to the Keeper Password Manager extension. I have removed and re-added the extension with no change in results. I am using Firefox 101.0.1 and the latest version of the extension. Thanks for any assistance.

"A mutation operation was attempted on a database that did not allow mutations."

chris.bell2 於 22 小時前 詢問

Dropa 最近回覆 於 21 小時前

rolling over link pops up URL in status bar but no "in new tab" indication

MacOS FF dev edition 102 When I roll my mouse over a link, in pops up the URL in the bottom left (i.e. status bar as safari calls it) but there's no indication of if the … (閱讀更多)

MacOS FF dev edition 102 When I roll my mouse over a link, in pops up the URL in the bottom left (i.e. status bar as safari calls it) but there's no indication of if the link will show in the current tab or a new tab. in safari, the end of the URL states "in new tab" if that's the case.

Steven 於 2 天前 詢問

Chris Ilias 最近回覆 於 23 小時前

Lost laptop login

I have two user accounts on my laptop. I recently changed the password for one account and I'm now locked out. All my data is in this account. I don't have any back-up ke… (閱讀更多)

I have two user accounts on my laptop. I recently changed the password for one account and I'm now locked out. All my data is in this account. I don't have any back-up keys etc. I have tried changing my Windows password, but this doesn't seem to work. Is there any way of finding my previous password, or re-setting my current one without losing my data?

jn.barraclough 於 1 天前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 天前

passwords lost

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BET… (閱讀更多)

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BETA that has my passwords. My other account I used to sign in on Firefox and all logins and passwords are gone. How can I do this and not loose my passwords I have in the BETA version?

phuckered 於 1 天前 詢問

RobertJ 最近回覆 於 1 天前

Firefox download pdf before opening in browser

Hi, After the last update Firefox asks me what I want to do with the pdf files and to choose between Open in browser, Open with and Save file but even if I choose Open in… (閱讀更多)

Hi, After the last update Firefox asks me what I want to do with the pdf files and to choose between Open in browser, Open with and Save file but even if I choose Open in Firefox it always downloads the file in the download folder of the PC and then opens it, This is really annoying because then I have to delete them manually. What can I do? Thank you

lucaperin17 於 1 天前 詢問

CraigS26 最近回覆 於 1 天前

page up/down misaligned

I use firefox for reading pdfs a lot, and i would really like to use page up and page down for their proper functions when doing so rather than having to scroll. the iss… (閱讀更多)

I use firefox for reading pdfs a lot, and i would really like to use page up and page down for their proper functions when doing so rather than having to scroll. the issue is these keys dont move a full page height, they are slightly too small. thus the pages quickly become misaligned requiring scrolling to rectify. a very minor but very annoying problem that i assume has a simple fix but i cant figure it out. help with this would be greatly appreciated!

Mr X 於 6 天前 詢問

tanyk 最近回覆 於 2 天前

https://www.thegrommet.com doesn't work in Firefox

This website loads, but I'm unable to sign in to my account, nor can I see the details of the pages. It works fine when I open it in one of M'Soft's browsers, but I prefe… (閱讀更多)

This website loads, but I'm unable to sign in to my account, nor can I see the details of the pages. It works fine when I open it in one of M'Soft's browsers, but I prefer Firefox!

JulieAnn01 於 2 天前 詢問

cor-el 最近回覆 於 1 天前

all my email folders disappeared

I was having trouble with a website so went to Mozilla for help. Followed some of the instructions for removing cookies. Somehow ALL of my email folders have disappeared.… (閱讀更多)

I was having trouble with a website so went to Mozilla for help. Followed some of the instructions for removing cookies. Somehow ALL of my email folders have disappeared. Literally decades of saved emails. PLEASE HELP!

outdoorsygal 於 1 天前 詢問

jonzn4SUSE 最近回覆 於 1 天前

After being offline, sometimes Firefox can't connect until restarted

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having troub… (閱讀更多)

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having trouble finding that site.". The only fix is to close Firefox and open it again. Going offline doesn't always do this, and while I'm not sure of what exactly causes this to happen, a way to easily reproduce it is:

  • Turn off the Wi-Fi;
  • Reboot the computer;
  • Open Firefox;
  • Turn on the Wi-Fi;

After the computer is connected, refreshing the page sends you to "Hmm. We’re having trouble finding that site.". You have to restart Firefox.

A way that doesn't 100% reproduce it, but works enough times, is to reboot the computer without turning off the Wi-Fi, and open Firefox as soon as possible (before the computer manages to connect to the router, which is the part that isn't always consistent). Rarely, it happens after suspending the computer, or after a disconnection due to an unstable connection. I can reproduce it in Firefox's safe mode. I have a hunch that maybe this is related to networking drivers.

I'm using a Lenovo IdeaPad 5 14ARE05 (Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)), Linux NixOS 22.11 (I don't know about Windows).

Ask me for any log you might need.

This is kinda a duplicate of https://support.mozilla.org/en-US/questions/1078253, except that their solution does nothing to me.

Martino 於 2 天前 詢問

jonzn4SUSE 最近回覆 於 1 天前

pdf blocking

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download … (閱讀更多)

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download of my morning newspaper. Now I have to copy the link from my morning newspaper email and paste it into Chrome to get access to my newspaper rather than simply clicking the link in the email. While I found this very annoying, when I couldn't find a workaround, I just continued to copy/paste into Chrome. Today I tried to download my IRA quarterly statement and found Firefox is blocking this pdf download also. Note that in neither case does Firefox tell me that they are blocking the downloads and they just do not download and some pdfs do download. So this is now getting beyond just annoying. Is there a workaround for this new Firefox problem or is my only alternative to define Chrome or Edge as my default browser and give up Firefox?

rick146 於 6 天前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 天前