Firefox 技術支援討論區

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but now the progress bar of the download is gray instead of blue and is extremely hard to see. You have to look closely but in the first screenshot you can see where the shade of gray of the progress bar changes, just under the "6" of the "x86" part of the file name. But if you click on the "show all downloads" link, then the blue progress bar will show as usual for any in-progress downloads in the Library window, as shown in the second screenshot.

It isn't a huge issue but is still annoying when you just want to quickly see the progress of downloads in Firefox. I haven't changed any of the colors in Firefox or in Windows for that matter, I'm currently running Windows 10. All other dialog boxes, windows, etc. all display normally on my system. Just curious if anyone else is having this problem and hopefully a future update can take care of it.

Thanks very much!

I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot upload data on my web site. Other people can open that login page on their computers buy I can't on mine. Where is the problem?

This is the message I get

'Secure Connection Failed

An error occurred during a connection to vip.ventraip.com.au. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.'

I remember when you could select a range of messages and delete the lot quickly. This is how I maintain my email. For a while now, and still, it takes a bit to sort messages, normally for me sort is by "Correspondent". Then when I select a range and hit delete, I may as well go do something else. Thunderbird goes unresponsive for the long duration. It is a major problem.

I am still using Win10 Pro, system disk is an SSD (1 TB) and the data disk is a normal HD (4 TB). 16 GB RAM, a Lenovo tower. It is not running out of memory, the drive isn't over utilized either. A 15 message delete is slow, try over 100 messages!

All other programs run fine, it is used in electronics design mostly. This issue popped up a while ago and I kept hoping it would be fixed. It hasn't yet. The OS is kept up to date, no other changes. I do compact folders regularly, so indexes should be optimized.

Hello:

I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There was no sync error log when I checked. I have already tried logging out and logging back into my Mozilla account on both computers, turning off my antivirus real-time protection, double-checking my sync settings, and restarting both my computers.

This issue is beyond frustrating. Does anybody have any additional suggestions to save my sanity by correcting this issue? I would appreciate any assistance that is provided! Thank you!

Respectfully, Jeffrey

When switching from one tab to another, streaming stops and video won't play in background. I've tried all the main fixes suggested I've found. Nothing worked. Please help! Will be using alternate browser until fixed as it's too unwieldy for me to use this way.

Starting a couple of weeks ago, I began noticing that occasionally (every 2-3 days usually), a few empty files appear in my c:\ folder (Windows 10, as up-to-date as Windows ever is). They have names like "wal3A7109C6" (no file extension). Usually 4-5 will be generated at the same time (ie, same timestamp, so within the same second).

When I first noticed them, I (nervously) deleted a batch with no apparent consequences - but I had to activate Administrator privileges to get rid of them. I ran virus scans but have seen nothing unusual.

A few minutes ago, I had Firefox open but minimized to the task bar. I also happened to have c:\ open in a Window I could see. As I tapped to expand the browser, another of the files appeared, and the browser window behaved oddly for a moment, as though about to crash. The last few versions - I'm at 125.0.3 (64 bit) - have been crashing more than I'm accustomed to, but this is the first time I'd considered the browser to be a likely suspect.

Does anyone have any clues/possibilities to offer? It would be much appreciated.

May I first say that trying to get hold of you to make this report was painful, and took about 20 minutes and a long walk around Mozilla's assorted website, opening two accounts, etc.

I received a notice while using Firefox on PC that an update was available. I was going to put it off, as I had 25 tabs open, but the notice indicated that my open tabs would be restored once the update was complete, so I approved the update. It download and I assume installed the update, seemed to temporarily close Firefox, and then reopened the original page with all my open tabs, plus an empty page. When I tried to open the tabs shown, they all indicated that the tab had crashed and then gave me the option of restoring that tab or on some restoring all tabs. Neither worked, in fact, that Firefox page became completely unresponsive and would not allow me to browse new urls (the tabs just spun). I actually had to use MS Edge to get to anywhere to seek out someplace to make a report. I first went to the discussion group and opened up an account there, but from there noticed that feedback on Firefox was at a different url. I then needed to create an account "here". Since nothing was working, I closed and reopened the Firefox page with all the tabs on it, figuring maybe it would restore the crashed tabs. It did not and all tabs were lost. I can probably get back to some of them using the history archive, but it was very disappointing and will be even more time consuming. I am running the current version of Win 10 pro, 64 bit, on a PC. I thought you would want to know about this. Thank you for your time.

OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web

EVERYTHING especially

 * The time to receive the first HTTP response when connecting
 * the time to call up the various css elements that make up the screen
 * the time to call up the img elements on the screen
is too slow.

tooooooooo slow. I waited 36.6s until http response for every new URL open! Of course, I am using a lot of Firefox extensions, but there were no serious problems outside of YouTube, and the same problem occurred after removing the extension, and i also confirmed that the problem caused by web extensions on waterfall(on firefox profiler) was minor.

I can't even guess the cause of the problem, so unfortunately there seems to be no additional information that I can give you. I'll keep following up as long as I can. I will attach some pictures that might help you solve the problem. and you can also approach to my full-recorded firefox profiler data

So for some reason I have two versions of Firefox on my computer (Windows 64 bit), I am logged in and using one of them, and the other is just there. I could log in there but I don't want to, I just want to get rid of it. Links from Telegram open in it, creating a second Firefox window instead of opening in another tab in the already open Firefox window, which is very inconvenient. The windows list of programs which can be uninstalled only has one Firefox (I've tried deleting and reinstalling, it doesn't help). But when I try to choose a default browser I get 2 icons to choose from which look the same (see screenshot). What the heck? How do I manage this!

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the webmail account for about a month with Firefox. Then a few days a age, it just stopped: When entering valid credentials, the login page just refreshes (without errors) and doesn't continue to the webmail inbox any longer. So I thought I'd try a different browser and I used MS Edge. The valid credentials get me into the webmail inbox using Edge, but no longer works in Firefox. Any ideas what happened?

Every time I sign onto Firefox I get the attached message. I think that uninstalling Firefox and reinstalling "may" resolve the problem, but Firefox won't uninstall. I have tried four different ways and it won't uninstall. Can you help me an uninstall process?

Hi,

i am currently at a loss.

I have set up Passkeys for my google accounts. Now i have completely reinstalled my current pc and now there is no QR code showing when trying to log in.

I have another laptop where it will start completely normal. I can switch between a hardwarekey and another system (to show qr code)

Can you help me with this? I cant seem to understand why it is working on my laptop but not on my desktop. I just cant switch to log on with another device, now it is not even giving me the option to log on with a hardware key.

I would appreciate help.

Greetings

I am trying to add custom search engines to Firefox. I have tried the steps given in the forum thread https://support.mozilla.org/en-US/questions/1212596.

However when I try to go and add the search engine as per the article given above I do not get the option. Please see the attached screen shot for more details. I do not want to add an extension or a plugin, but just manually have the option of adding search engines.

New tab opens to blank page and not my home page, which is Google. I have been to setting and went to the drop down box for tab settings but it only gives me an option to make firefox my home page or a blank page. I want Google to be what appears in my new tab when I click on the little + isgn.

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my email messages. When opening a message that has a hyperlink, I lose the iclolud connection. The link opens in a new browser window, but when i return to the email I am frequently signed out. Apple support does not know what the issue is; they suggested a different browser. This does not seem to happen with Microsoft Edge - and I don't want to use it.

Thanks for your help David Bartold; dwb0224@icloud.com

I downloaded the new update this morning and I cannot separate my categories any longer on my home page. I keep them in categories on the 4 separate rows and then separate them by skipping a square. I cannot do that any longer and do not like the jumble of the homepage now. How can I keep the blank spaces that are located at the bottom of the rows to separate my categories?