Firefox 技術支援討論區

Hello - I keep searching for various fixes to this, but nothing seems to work. I have the latest version of firefox. Macbook user. Catalina 10.15 I find that with almost any website that I'm trying to log into, or enter a credit card and other information, the browser does not show these items, pull downs, forms to fill in etc. I'll go thru a whole process of something, and will be directed to click a box or some such that just isnt there. So I move over to Safari, and the entire page loads. I've adjusted the privacy, cleared cache etc. It's like I'm on an ancient browser.

Any help welcome.

What can I do to get my "upgraded" Firefox to display Facebook correctly. Right now, it is basically a blank page. Edge still displays Facebook correctly. Please try to give instructions that a non-expert can follow.

Firefox tells me to close program because Firefox is already running. When I close Firefox then re-open Firefox: same message. When I check Firefox in Task Manager, there are anywhere from 6 instances of FF running and sometimes up to 24. Something needs fixed.

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever.

Thank you. It's very frustrating.

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a video below slowed(I couldn't upload the video).

Videos can't be played at higher playback speed Bug

On firefox, I cant play videos at higher playback speed or it'll only play audio or video will endlessly buffer. Using user-agent spoofer and changing to chrome makes it a little less worse but still the problem sustains. On Brave, the video doesnt have any effect of higher playback speed rather it'll make the video buffer and have very strong red contrast.

I get phone notifications that a streamer is live but when I go to their page on Twitch on my laptop, I see them as offline (screen shot).

I've tried clearing cache and cookies and do not currently have any pluggins that affect Twitch.

Hi,

This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been working for a few days now. When I search for an email in one of the inaccessible folders, the folder does appear.

As an idea... I added https://outlook.live.com to the pop-up exemptions, no luck.

Any suggestions on how to fix this?

Many thanks!

I am trying to access "Boston Scally" website. When I enter their website to window shop, there isn't a problem, but when I go to order a particular item, the web page goes nuts. I am having this issue with a number of different websites when I try to order or pay for the product.

On https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_CAREERS_FL&Action=U when I log in and go to my page, Firefox will not allow me to scroll and see all of the information whereas Chrome and Edge does. I am not sure if there is a setting incorrect in Firefox or it is blocking an area from scrolling. I added a copy of the screenshots below from Edge and Firefox.

YouTube won't start playing in Firefox. No add-ons enabled. The page is fully loaded, but clicking on Play makes nothing.

The fix is to disable "User recommended performance settings" and then disable "User hardware acceleration when available".

The problem is that hardware acceleration is enabled by default. In Edge or Chrome hardware acceleration is also enabled but it won't break YouTube.

Many complex websites that had no problem till the latest version of Firefox don't load any more with the newest version. If this goes on like this I have to change my browser. I used Firefox now for many years but it looks like I have to change, as there are no problems with other web browsers (Opera, Edge, Chrome, etc).

Aren't there a lot of feedbacks like mine?

SIncerely, Franz

When viewing any tiktok account profile page, for example this one , the videos do not show up, and says "Something went wrong, Sorry about that! Please try again later."

Here's what i did:

1. Created new Firefox profile with default settings and no extensions
2. Visited a TikTok profile, and saw it opens as expected
3. Changed privacy.resistFingerprinting to true
4. Refreshed the TikTok profile page, and the error message shows up

I opened the console and compared and there were new warnings:

• Blocked https://www.tiktok.com/@tiktok from extracting canvas data because no user input was detected.
• Get user detail failed for getting wrong response

And 3 errors, when there were 0 before, all three read

• Uncaught TypeError: _0x5e9eb8[_0x2bd187] is null

I use photopea.com for photo editing and stuff, but I accidentally clicked on the option to have that site not show a pop-up asking if I'm sure I want to leave the site and asking if I'm sure I want to close a project. Now I can't close projects at all.

Can someone tell me how I can re-enable it for the website?

Hi everybody, since yesterday I cannot use DeepL Translate on Firefox: most of the functions are blocked. I cannot sign into the website or download the app, and most of all the translation function is not available. I have checked uBlock but it doesn't seem to be related to the problem. No problem with any other websites, it's just DeepL. I have not changed any of my privacy or cookie settings, so I don't understand why all of sudden it's no longer working. I can use it in Chrome but I would prefer to restore its functions in Firefox, which is my main browser. Thanks in advance for any suggestions. Have a good day.

Despiote having no problems for years this morning my access to making payments online with the Bank of Scotland was blocked. They have indicated that the problem is Firefiox not aligning with their security. can you fix this as i would prefer t remain with firefox.

between this netflix error, this amazon alert, and youtube auto switching to 360p it's become increasingly difficult to access media. i've called netflix about this and they had no idea what the code was and have not gotten back to me with a resolution.

does anyone know what's causing these issues? is it just companies being hostile to firefox specifically or is something wrong?

i've cleared my cookies and cache, i've restarted several times, i've logged in and out of everything. i'm on version 120.0.1