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после того как Ваш браузер запросил синхронизацию пропали все пароли!!!

Добрый день.... ваш браузер попросил повторить синхронизацию.... после чего пропали все пароли к сайтам.....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Asked by s212 2 年前

Answered by s212 2 年前

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Firefox Sync results in double the bookmarks and folders

I have been using Firefox since it first came out and replaced the old Mozilla browser. When Firefox Sync first came out, I used it a few times and it messed up my bookm… (閱讀更多)

I have been using Firefox since it first came out and replaced the old Mozilla browser. When Firefox Sync first came out, I used it a few times and it messed up my bookmarks. As a result, I went back to manually syncing my bookmarks by exporting them on my primary computer and then deleting and importing them on my secondary computer. I recently tried Firefox sync again and it messed up my bookmarks again. The result was double the bookmarks and folders. I have a first set of bookmarks and folders that appear the be synced followed by a second set of bookmarks and empty folders. The second set follows the same order as the first set above starting with Bookmarks Toolbar, Other Bookmarks, Recently Bookmarked, Recently Tagged, and then a bunch empty folders. Also in the first set, many of my favicons are missing. What is going on and how can I fix this?

Thank you,

Asked by Steve H 9 個月前

Last reply by Steve H 9 個月前

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Logged in with my account after format. Did a password reset. No Bookmarks or passwords or anything. Account is correct. What happened?

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I … (閱讀更多)

Fresh windows install. I download firefox, I try to login with my account, the only account I have in firefox. I reset the password, cause I had forgotten it. Finally, I login. No bookmarks, no passwords, no data whatsoever. It does not sync. Last time I did a format, I remember crearly, logging into firefox account and instantly everything got synced, like in a minute. What is going on? Why are there no data in my profile? Where is all my bookmarks and passwords? What do I have to do to get my bookmarks and passwords back?

Asked by koutrasantonis 1 個月前

Answered by koutrasantonis 1 個月前

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A problem with signing in and 2FA

it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've … (閱讀更多)

it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've been using my primary email all along

Asked by treeshateorcs 2 年前

Answered by treeshateorcs 2 年前

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Sync says it is sending me a password reset but I never receive it

I have never had Sync work on a consistent basis for me. I am trying yet again to start from scratch to make it work right. I asked for Sync online to email a password … (閱讀更多)

I have never had Sync work on a consistent basis for me. I am trying yet again to start from scratch to make it work right.

I asked for Sync online to email a password reset, and it says that it sent the password reset, but I never recieve the email. I know I am not inputting my email address incorrectly.

I also tried a different email address and Sync correctly rejects the email address as not having a Sync account.

Asked by MrPisces 7 年前

Last reply by Genesistt 7 年前

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Share between several platforms, dual/multiple boot

Hi here!! I review a lot of mozilla docs (out dated or without complete info), forums, googling ... about how to share firefox/thunderbird/ligthing data between platforms… (閱讀更多)

Hi here!! I review a lot of mozilla docs (out dated or without complete info), forums, googling ... about how to share firefox/thunderbird/ligthing data between platforms on dual/multiple boot system. Every user in same trouble are repeating (copy/paste) in the solution to share the SAME FULL PROFILE on all platforms. I review profile data and folders and I can see files and config data that are platform dependent; then I think that share FULL PROFILE between is not the best approach, for example Linux and Windows will produce several problems (and a lot of problems with the add-ons) In these same mozilla docs recommends to share only data and maintain custom profile for each platform, but not more info how to do it. Please can some kind advanced :) provide some info about the correct approach. Or a better tech info about how is possible the recommendation of sharing same profile between platforms without problems. Because with the current doc info, there is no way to get a clear answer (Almost I can't :~). Thx guys!

Asked by tyler_durden_explorer 5 年前

Last reply by John99 5 年前

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locked out of sync account

My sync account has locked me out. I really need to access the bookmarks for my job today. I would appreciate any assistance offered. Here is a screen shot of the error… (閱讀更多)

My sync account has locked me out. I really need to access the bookmarks for my job today. I would appreciate any assistance offered.

Here is a screen shot of the error message I am receiving.

Asked by onlinesyncsupport 4 年前

Last reply by John99 4 年前

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Sync does not work and is stuck on loading

Disconnected my account on sync page and when I tried to sync again it just says "working" endlessly...Tried to reset computer and ff with nothing happening. Every time I… (閱讀更多)

Disconnected my account on sync page and when I tried to sync again it just says "working" endlessly...Tried to reset computer and ff with nothing happening. Every time I try to sync again, the result is the same.

Asked by fenixforeva 3 年前

Answered by John99 3 年前

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Bookmarks Duplicated & Not In Folders Anymore!

All this talk of syncing & duplicate bookmarks doesn't explain what happened during the last update of Firefox Quantum (64-bit). I don't have multiple devices, so wh… (閱讀更多)

All this talk of syncing & duplicate bookmarks doesn't explain what happened during the last update of Firefox Quantum (64-bit). I don't have multiple devices, so where are all these bookmarks & empty duplicate folders coming from. There are a bunch of bookmarks outside of the folders they were in AND inside the folders they're in. What the heck happened? Can I go back to the previous version of Firefox? This is a mess, and I really don't have time to read through a gazillion links trying to rectify this issue. I've restored my bookmarks to before this latest update occurred, and it seems to be making things worse. Mozilla needs to post BIG FAT FLAGS when they make a major change to this browser. I would've never let this update install, had I known what it was going to do.

Because I embed folders inside of folders, all the loose ones used to belong inside of folders, and some didn't. Now, I have tons of them where I can't find which folder they were in, because they were embedded. This is really bad, whatever Firefox has done.

Again, 1 computer, 1 device ... WHAT IS IT DOING or syncing to? I'm not using some Add-on to fix this, because an Add-on didn't break it; the last update did! I do have Add-ons, but unless this version is incompatible with them, I have no clue. None of them are bookmark Add-ons anyway. I shan't Share Data this time, because I really don't want people poking around & pointing fingers at my Add-ons. I'd rather be shown how to go back to the previous version, than keep messing around with incompatibilities when Firefox keeps changing. Developers can't keep up with all these updates that come through every other month (it seems). Please and thank you.

Asked by King Ray 1 年前

Last reply by King Ray 1 年前

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I lost access 2FA and i want to make a new account with the same email adress

Hello, I can't have access to my old account (i lost the old key and i reset my phone with the google authentificator) I create a new account with a but i want to use my … (閱讀更多)

Hello,

I can't have access to my old account (i lost the old key and i reset my phone with the google authentificator) I create a new account with a but i want to use my old email adress and... impossible!!! The problem is that i use a email and a secondary email adress and i can't use it.

How i can delete my old account without login (i can login but don't have access because of the 2FA)

Thank you

Asked by cervorange 1 年前

Last reply by cervorange 1 年前

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Can't enter UK phone number to sync

I am trying to sync my Windows Firefox to my mobile phone Firefox. I have set up sync on the mobile. But I can't enter my mobile phone number on the Windows Firefox. I ge… (閱讀更多)

I am trying to sync my Windows Firefox to my mobile phone Firefox. I have set up sync on the mobile. But I can't enter my mobile phone number on the Windows Firefox. I get "invalid phone number" whenever I enter my UK mobile number. I have tried it with the leading zero. I have tried it with +44 followed by the number without the zero. I have tried it with 044 followed by the number without the zero. I have tried it with 0044 followed by the number without the zero. I have run out of ideas. Can anyone help?

Asked by PeterMu 1 年前

Answered by jscher2000 1 年前

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opensuse 11.4 firefox sync

I just can't get sync to work under FF 4 OpenSuse 11.4. It works on other versions (FF 3.x) Windows & OpenSuse 11.2 & 11.3). It worked the first time I set it up,… (閱讀更多)

I just can't get sync to work under FF 4 OpenSuse 11.4. It works on other versions (FF 3.x) Windows & OpenSuse 11.2 & 11.3). It worked the first time I set it up, and stopped. Even tried to create a new acct to test, also failed saying : Sync Encountered an error ... : Unknown error...


Here is the log :

1301819501298	Service.Main	INFO	Starting sync at 2011-04-03 10:31:41
1301819501299	Service.Main	INFO	In sync().
1301819501299	Service.Main	DEBUG	Clearing sync triggers.
1301819501537	Net.Resource	DEBUG	GET success 200 https://phx-sync236.services.mozilla.com/1.0/atuor/info/collections
1301819501537	Service.Main	DEBUG	Fetching global metadata record
1301819501537	Service.Main	DEBUG	Weave Version: 1.7b1pre Local Storage: 5 Remote Storage: 5
1301819501537	Service.Main	INFO	Sync key is up-to-date: no need to upgrade.
1301819501538	Service.Main	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1301819501538	Service.Main	INFO	Testing info/collections: {"clients":1301823091.1,"crypto":1293093075.38,"keys":1291356430.21,"meta":1301823031.76,"bookmarks":1301688477.97,"passwords":1301823097.92,"forms":1301823030.82,"history":1301823031.09,"prefs":1301823031.28,"tabs":1301823031.47}
1301819501538	CollectionKeys	INFO	Testing for updateNeeded. Last modified: 1293093075.38
1301819501538	Engine.Clients	INFO	0 outgoing items pre-reconciliation
1301819501539	Engine.Clients	INFO	Records: 0 applied, 0 failed to apply, 0 reconciled.
1301819501539	Service.Main	INFO	Updating enabled engines: 8 clients.
1301819501540	Engine.Bookmarks	DEBUG	First sync, uploading all items
1301819501788	Service.Main	DEBUG	bookmarks failed: Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsINavHistoryQueryResultNode.childCount] Stack trace: BStore_getChildren()@resource://services-sync/engines/bookmarks.js:1431 < BStore_getChildren()@resource://services-sync/engines/bookmarks.js:1434 < BStore_getAllIDs()@resource://services-sync/engines/bookmarks.js:1458 < SyncEngine__syncStartup()@resource://services-sync/engines.js:568 < _syncStart()@resource://services-sync/engines/bookmarks.js:266 < SyncEngine__sync()@resource://services-sync/engines.js:964 < wrappedSync()@resource://services-sync/util.js:193 < batchedSync()@resource://services-sync/util.js:199 < WrappedNotify()@resource://services-sync/util.js:172 < Engine_sync()@resource://services-sync/engines.js:377 < WeaveSvc__syncEngine()@resource://services-sync/service.js:1913 < resource://services-sync/service.js:1793 < WrappedNotify()@resource://services-sync/util.js:172 < WrappedLock()@resource://services-sync/util.js:140 < _lockedSync()@resource://services-sync/service.js:1695 < resource://services-sync/service.js:1686 < WrappedCatch()@resource://services-sync/util.js:114 < sync()@resource://services-sync/service.js:1667 < browser.js:5317
1301819501788	Engine.Passwords	INFO	0 outgoing items pre-reconciliation
1301819501788	Engine.Passwords	INFO	Records: 0 applied, 0 failed to apply, 0 reconciled.
1301819501836	Service.Main	CONFIG	Starting backoff, next sync at:Sun Apr 03 2011 13:14:08 GMT+0200 (CEST)
1301819501837	Service.Main	DEBUG	Exception: Some engines did not sync correctly No traceback available
1301819517470	Service.Main	INFO	Logging out
1301819517470	Service.Main	DEBUG	Clearing sync triggers.
1301819517475	Service.Main	INFO	Service reset.
1301819517476	Engine.Clients	DEBUG	Resetting clients last sync time
1301819517477	Engine.Bookmarks	DEBUG	Resetting bookmarks last sync time
1301819517478	Engine.Forms	DEBUG	Resetting forms last sync time
1301819517478	Engine.History	DEBUG	Resetting history last sync time
1301819517479	Engine.Passwords	DEBUG	Resetting passwords last sync time
1301819517479	Engine.Prefs	DEBUG	Resetting prefs last sync time
1301819517480	Engine.Tabs	DEBUG	Resetting tabs last sync time
1301819517480	CollectionKeys	INFO	Clearing CollectionKeys...
1301819535537	Service.Main	DEBUG	Clearing sync triggers.

Asked by atuor 9 年前

Answered by Michail Pappas 9 年前

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Puzzled why there are no review pages for Firefox Sync. Almost no documentation, either.

XMarks is closing. Eversync is unreliable. So the only sync in town for Firefox users is Firefox Sync. That makes it a shame that Mozilla doesn't have a review page, … (閱讀更多)

XMarks is closing. Eversync is unreliable. So the only sync in town for Firefox users is Firefox Sync.

That makes it a shame that Mozilla doesn't have a review page, where users can rate Firefox Sync and talk over their experiences. It would greatly reassure potential users.

Also, Firefox Sync is under-documented. Does it have, like XMarks, a facility by which users can access their bookmarks when they cannot access their local browsers, e.g. when travelling? No way of knowing, without trying it! Does it sync Folders and the arrangement of links within folders accurately? No way of knowing, without trying it! Does it allow uploads to the server, downloads from the server? No way of knowing, without trying it!

Come on Firefox, a few pages of documentation, please!

Asked by matthewmontagupollock 2 年前

Last reply by Happy112 2 年前

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I logged in to my account, but nothing is syncing. I don't have any bookmarks nor add-ons synced. What do i do?

Dear Mozilla team, Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add… (閱讀更多)

Dear Mozilla team,

Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add-ons and those are information that are of utter importance to me. They contain half of my work and research.

Please provide me assistance with this case.

Warmest regards, Kenan

Asked by kensh3 1 年前

Last reply by Wesley Branton 8 個月前

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strange behavior with Firefox bookmarks that don't get properly saved

I'm using FF63.0.3 and a Mac with OS 10.11.6. Firefox works generically well EXCEPT sometimes when I try to save bookmarks, all hell breaks loose. I save them, they LOOK … (閱讀更多)

I'm using FF63.0.3 and a Mac with OS 10.11.6. Firefox works generically well EXCEPT sometimes when I try to save bookmarks, all hell breaks loose. I save them, they LOOK like they're saved, and I try to sync. The sync goes off in never-never land, and never finishes. Aaargh, I say, and I restart Firefox, whereby my new bookmarks are GONE! No memory of them. No record of being at them in my History. Now I should say that when I kill Firefox in this circumstance, I get an "Application not responding" error, so clearly something has already been hosed.

I should say that this happens occasionally. Not always. But it's pretty exasperating when it does, trying to recover those lost bookmarks. Normally, when I sync, it just takes a few seconds, and everything is keen.

Insights abut why, or how to prevent this? This has been going on for months, surviving re-downloading Firefox, and reboots.

Asked by danll 1 年前

Answered by danll 1 年前

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I cannot logon to amazon.com using firefox and need a fix.

I cannot logon to my Amazon account using firefox. Other browsers work fine. I have deleted all history and retried without success. how do I get around this problem? … (閱讀更多)

I cannot logon to my Amazon account using firefox. Other browsers work fine. I have deleted all history and retried without success. how do I get around this problem?

Asked by mg10000 11 個月前

Answered by howdytom 11 個月前

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I updated the new firefox now i have issues in my chatroom it just stops

I saw a new icon for Firefox on my toolbar but I never downloaded it. I have chat rooms on my site. I entered one room to test someone it worked for my typing about a m… (閱讀更多)

I saw a new icon for Firefox on my toolbar but I never downloaded it. I have chat rooms on my site. I entered one room to test someone it worked for my typing about a min then it just stopped. I did a refresh still the same thing.

Thanks Damsel in Distress Natalie

Asked by Starzcast 8 個月前

Last reply by Starzcast 8 個月前

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where is the recovery key for the final step in the sync setup?

I have account from a previous attempt. On device one, I go to set up sync. I answer I have an account [attempt to reset the account resulted in "email address already … (閱讀更多)

I have account from a previous attempt. On device one, I go to set up sync. I answer I have an account [attempt to reset the account resulted in "email address already in use" error]. Device 1 shows three pair a device codes.

Device 2: I go to the Firefox home page. I choose sync at the bottom, and enter the three codes on device number 2. I then answer that I have an account, enter my user name and password, and am asked for a recovery key which is to be found under sync options on device one. It is not: all I have are the options for what data is to be migrated [and I checked all].

How do I complete the sync procedure?

Asked by jdkoerner 6 年前

Last reply by the-edmeister 6 年前

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Impossible to find recovery key

I first downloaded Firefox Syn to my iPhone a couple of years ago and now I have an iPad and I'm trying to set it up for that I remembered why I never managed to set it u… (閱讀更多)

I first downloaded Firefox Syn to my iPhone a couple of years ago and now I have an iPad and I'm trying to set it up for that I remembered why I never managed to set it up on my phone. IT'S IMPOSSIBLE! I just go round and round in this idiotic circle for pairing a device. First it took a long time to just get my iPad to give me the option of entering the numbers from my laptop, for the longest time all I could get it to do was give me another set of numbers to enter on my laptop (useless since that same page on my laptop was giving me numbers to enter on my iPad. Huh?) After I finally managed to get my iPad to allow me to enter the pairing numbers from my laptop, it then asks for the recovery key. THIS IS IMPOSSIBLE TO FIND! I have no "manage account" option under preferences on my laptop. All I have on my Mac under Firefox/Preferences/Sync is set up or pair a device. When I set up it asks me "create an account" or "have an account". Every time I chose have an account it takes me back to pair a device. I tried "create an account" but when I entered my email address it tells me I already have an account (I have a password as well). I'm just going round and round in circles and this is just the MOST IDIOTIC SET UP EVER. And judging by the hours I've spent trawling all the help forums and myriad postings on this I'm not the only one in this position.

How the hell do I get my recovery key?

How on earth do I get to the "manage accounts" option?

FYI I have the same problem with my iPhone. The only option I have there is "send me instructions" or "I have a sync account". When I select that I have an account it just gives me the 3 sets of numbers to enter on my other device and tells me to select "add a device" on the other device. But on the other device (my Mac) I I can't get past pair a device. There is no add a device option. There is no manage accounts option. Nothing but this endless circular hell that has me wanting to smash something. I'm not dumb, I'm relatively tech savvy, but I'm stumped.

I'm on a Mac OS X, Firefox 27. Both iPhone and iPad are on iOS7. Using Firefox Virtual Browser on the iPad, Firefox Home on the iPhone.

Asked by superclio 6 年前

Last reply by Moses 6 年前