Firefox 技術支援討論區

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

09 Nov. 2022

The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking (https://www.fedex.com/fedextrack/system-error?trknbr=004262400138295,004262400138301) on Macbook Pro, OSX 10.13.6. Previous FF version was working. Chrome & Safari browsers are working.

" Unfortunately we are unable to retrieve your tracking results at this time. Please try again later. "

This for the last couple of days.

Clint R Crick

[email-removed] Ph: [phone number-removed]

Computer:

MacBook Pro (17-inch, Late 2011)

Processor: 2.5 GHz Intel Core i7

Memory: 10 GB 1067 MHz DDR

Mac OS High Sierra

OSX 10.13.6 (17G14042)

Serial No. C02GL022DW48

UPDATE - - problem solved - - Using Firefox Troubleshooting Mode I found that the problem was ''''caused by an added extension '''' which has been turned off (I hope) One thing I don't understand though is that I fixed this in Firefox but it also fixed it in Chrome. All images show up in both, so how does one browser fix a second browser? I have yet to check Safari but I never use that one anyway, so I'm not going to push my luck! Thanks Terry.

- - - I have a LOT (hundreds) of images that do not show up on many pages and each one is labeled,

403 Forbidden in the Network Monitor.

There are images that do show up on the same pages and the amount varies.

Those are labeled with a green 200.

What causes this and how can I fix it so they all show on the pages?

and do I have to fix each and every one? That would take months.

Thanks

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to install a newer version of MacOS.

Is there something in the advanced settings that will stop it nagging me? I now know it's not going to get any more updates, there's no need to keep telling me every 20 minutes...

(Note to the devs: a "don't remind me again" checkbox would be nice for things like this!)

During an initial visit to slashdot.org Firefox hangs for approx 45 seconds while the status bar says "looked up a.fsdn.com." Subsequent visits during the same browser session load promptly.

This is with Preferences -> General -> Network Settings -> Enable DNS over HTTPS -> Cloudfare or NextDNS. With Firefox DoH disabled the problem is not present. [Interesting side, the machine's systemwide DNS settings are configured for Cloudfare 1.1.1.1 ]

AFAIK all other sites load normally. I've been using the Firefox DOH for several months with only the above site as a problem.

Ideas?

Environment: Firefox desktop 106.x and 107.x macOS 10.13.6 The problem is present in "Troubleshoot Mode" when Firefox DOH is enabled.

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them?

See attached screenshot.

I often visit the website rsn.org. This is a media site that allows people to post comments. In the past, I never had a problem using Firefox and the pages always loaded with the comment section at the bottom.

Starting this past week, the comment section is no longer visible. I did not change any settings in Firefox nor did I upgrade my OS or anything else. I queried the site owner to see if there were problems or changes that could have instigated this but there were not. I copied the url into Safari and was able to see the page as it should appear.

WHAT HAS FIREFOX DONE AND WHY??? I have read all the articles but nothing seems to address this problem which is clearly of Firefox' making. Why is Firefox blocking this access and how do I get them to stop?

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://customeraccess.guardianlife.com/overview

I tried starting with all extensions disabled - same results.

Is the development crew monitoring this? Something changed with this release that's causing this. I wouldn't mind if it didn't work, but crashing the browser is a no-no.

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which opened a window allowing me to quit but now it doesnt matter how many false passwords I enter it wont allow me to access my computer.

Hi, I have an old mid 2011 iMac running on OS High Sierra 10.13.6. I have updated to the latest version, I restarted my computer, and Firefox crashes suddenly at least a couple of times a week, if not more. Is this a problem that can be fixed or is this just going to be the status quo now?

Thanks for any help or suggestions that may help. Mz. C

I just got a BREECH notice on eye4fraud.com and yet I have no account with them. How do I fix the breech if I have never had an account with them? Thanks.

Trying to view a video in Medscape. See attached screen shot. The message is "Source Not Supported".

https://capture.dropbox.com/lVRfbz3KPkZfCKmz

But it plays just fine in Chrome. Que pasa??

RDL

Firefox did some update and bookmarks disappeared. So I tried to restore the backup and it is also empty. In fact all the backups seem to not populate any bookmarks. I have another laptop and airdropped the backup file to that laptop to see if I could get the bookmarks back on firefox on there. It worth pointing out that firefox was not updated on my other laptop. When I tried to restore on the other laptop is erased the few bookmarks I had there but didnt give me the missing ones. So now I have 2 computers with no bookmarks.

Please help! Tried to restart , shut down, multiple times and nothing is working.

MacOS 10.13.6

Firefox updated to : 115.1.0esr (64-bit)

Please tell me in simple terms how to reload if my Firefox drop down menu does not display this option...which is apparently crucial. Last couple days, two familiar web-sites have asked me to reload. Note: I read the two "help" instructions, both of which suggest clicking (somewhere) on "Customize," then following instructions which these two helpers provide. Problem: Just as drop-down menu for Firefox provides no "Reload" option, it likewise provides no "Customize" option.

WHAT GOOD DOES IT DO ME TO ADD DEVICES AND TO USE FIREFOX TO SYNC MY PASSWORDS AND EVERYTHING ELSE IF the two devices NEVER SYNC.

I already have firefox on both and I set them up but now the desktop shows no other devices. ' PLEASE IN THE NAME OF HEAVEN TELL ME HOW TO GET MY PASSWORDS UPDATE ON EACH DEVICE WITHOUT HAVING TO DOWNLOAD OR SCAN OR VERIFICATION

I JUST WANT MY PHONE UPDATED