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Amazon Prime Video won't play.

  • 4 回覆
  • 2 有這個問題
  • 18 次檢視
  • 最近回覆由 jonzn4SUSE

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Amazon Prime Video returns an error saying that I need to install the latest version of my browser. I have your 102.5.0esr which you state is fully updated.

Amazon Prime Video returns an error saying that I need to install the latest version of my browser. I have your 102.5.0esr which you state is fully updated.

所有回覆 (4)

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You should be on 107.0.1, I have the same version macbook pro 10.13.6. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

由 jonzn4SUSE 於 修改

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You may need a newer Widevine version.

Make sure you have updated the Widevine plugin to the latest version (4.10.2557.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.

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Thank you both for responding. Installing the latest version of the browser did the trick. Prior to posting my question, I checked "About Firefox". It informed me that I had 102 and that Firefox was up to date. Hence, my going no further down that road. Thanks again.

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Mark it as resolved and enjoy.