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Certain videos on certain web pages won't play.

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play vi… (閱讀更多)

I have been a Firefox user for most of my time on a computer and that's a lot of years. A regular site I visit is Townhall.com. A few months ago I could no longer play videos because the link (video screen) would not appear. The text below where the screen should have been appears. I worked with Townhall on this and we could not solve it. Interesting was that periodically the link would appear but now doesn't appear at all. So I am forced to use MS Edge for Townhall videos.

Then it happened on another site I frequent - RacerX.com. When I try to play a video I get a blank screen with the message: "Unfortunately your Targeted Advertising privacy settings prevent us from showing you this YouTube Video. Please update your consent to see this content." I cannot find anything in settings which should cause this. I changed nothing. Settings are the same as they've been for years. So now for RacerX videos I have to use MS Edge.

I would prefer to continue to use Firefox as my browser but switching back and forth is not productive. As much as I do not want to make MS Edge my default browser it looks like I will have no choice unless you can help me solve this issue.

miscthings4 於 2 年前 詢問

cor-el 最近回覆於 1 年前

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All updates were disabled - Add-on "could not be verified for use in Firefox and has been disabled."

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager co… (閱讀更多)

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager could not be verified for use in Firefox and has been disabled. "

Some searches in the forums suggest that that this can be caused my a certificate at Mozilla expiring, I seem to be the only one with this issue at the moment. All of my Add-ons came through the Mozilla store .

I am using version 123.0.1 (64-bit) on OpenSUSE Leap 15.5, and as far as I can see all of my updates are current (and from the official sources.)

What should I do next? I expect I need to wait for a certificate update or something at Mozilla, but if/when that happens how do I verify it did and re-enable my add-ons?

`Lex 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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No option for picture in picture on twitch

I've just switched to firefox from brave, and theres no button on twitch to enable picture in picture. Using the keyboard shortcut (cmd+option+shift+]) works, but I'd muc… (閱讀更多)

I've just switched to firefox from brave, and theres no button on twitch to enable picture in picture. Using the keyboard shortcut (cmd+option+shift+]) works, but I'd much rather click something on the screen. On brave there used to be a picture in picture button alongside settings, theatre mode, and fullscreen buttons, but on firefox this has been replaced by a clip button. There's no option for it if I right click (this works on youtube), and no option in the address bar for either twitch or youtube. I've tried disabling all my extensions and lowering protections but nothing seems to work.

Jacob 於 2 年前 詢問

zeroknight 於 2 年前 解答

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Why Firefox labels Paypal as an unsafe site.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ign… (閱讀更多)

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

eckuemmel 於 1 年前 詢問

eckuemmel 於 1 年前 解答

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Decryption tool for passwords in Firefox

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software th… (閱讀更多)

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.


We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

darrenallen73 於 2 年前 詢問

TechHorse 最近回覆於 1 年前

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Volume asjustment

Whenever I log on to my bank's web site, I'm sent an audible signal that invites me to start a chat session with a bank agent. The problem is that the audible alert is so… (閱讀更多)

Whenever I log on to my bank's web site, I'm sent an audible signal that invites me to start a chat session with a bank agent. The problem is that the audible alert is so loud that it startles me. This is very annoying. I called the bank's help line and was told there was no way they could adjust the sound volume. I would like to know if it's possible for Firefox to decrease the volume for that web site.

Gino Pipia 於 2 年前 詢問

TechHorse 最近回覆於 1 年前

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Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (閱讀更多)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

AccidentalRogue 於 2 年前 詢問

AccidentalRogue 於 2 年前 解答

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Firefox is not setting my location correctly on a desktop, Android cell phone is fine

I have Firefox on Windows, Linux, and Android. Anytime I use Firefox on a desktop, it sends me to Tornado Alley in Kansas. However, I am not in Kansas, and I don't have d… (閱讀更多)

I have Firefox on Windows, Linux, and Android. Anytime I use Firefox on a desktop, it sends me to Tornado Alley in Kansas. However, I am not in Kansas, and I don't have dog named Toto either. I am in the Detroit area. If I use other browsers, I don't have this problem. It only happens on desktop computers. On my cell phone it shows the correct location. I have already done the simple troubleshooting measure (for a year now: clearing cache, uninstall, reinstall, etc...) and NOTHING removes me from this Tornado Alley, Kansas location on the Firefox browser. If I use Chrome, Opera, Edge, etc... I don't get this problem. It must be something in the Firefox program.

tigerprowlusa 於 1 年前 詢問

tigerprowlusa 最近回覆於 1 年前

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Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (閱讀更多)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

nadum8 於 2 年前 詢問

jonzn4SUSE 於 2 年前 解答

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Lost Amazon in search box options -

I can't get Amazon back as a search option Bing is one of the search options selected in search settings, doesn't appear. If I install an older version will it be ok. Why… (閱讀更多)

I can't get Amazon back as a search option Bing is one of the search options selected in search settings, doesn't appear.

If I install an older version will it be ok. Why do they keep installing new updates which cause issues with the one I am using. I installed Opera and will give it a try. Firefox keeps changing things that work.'bold text'

bobbee25 於 2 年前 詢問

cor-el 最近回覆於 1 年前

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Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (閱讀更多)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

SuMo Bot 於 1 年前 詢問

Sean Thomas 於 1 年前 解答

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Firefox needs over 100 GB of memory and always crashes

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have a… (閱讀更多)

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have already deleted and reinstalled the program and cannot explain why it is using so much memory. Can anyone help me?

hello247 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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Firefox locks up after downloading file

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, cl… (閱讀更多)

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

Daren Scot Wilson 於 1 年前 詢問

zeroknight 最近回覆於 1 年前

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pdf files fail to download from numerous sites

pdf files fail to download in Firefox, but not other browsers. In particular these sites: https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https:/… (閱讀更多)

pdf files fail to download in Firefox, but not other browsers. In particular these sites:

https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https://www.medicare.gov/my/eMSN https://fc7.fastcase.com https://www.mlb.com/

However, I can download from non-password protected sites like:

https://www.irs.gov/ https://www.ssa.gov/ https://www.sec.state.ma.us/

Downloads work in other browsers. I've checked various items in the settings and none of them help.

I like Firefox, but if it won't, I will go elsewhere.

larsenlaw73 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (閱讀更多)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

boohere21 於 1 年前 詢問

Guy Tech 最近回覆於 1 年前

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Youtube streaming video freezes, but audio still going ok

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple min… (閱讀更多)

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple minutes, while audio track is still playing in the background. Based on the comments from the stream chat, other people have this issue too. Why? How to fix it? It is annoying. Internet connection is ok. Other browsers no issue. OS Linux Mint 20 Ulyana 64-bit Kernel Linux 5.4.0-172-generic x86_64 MATE 1.24.0 Mozilla Firefox 123.0 (64-bit)

ondrej123 於 2 年前 詢問

zeroknight 最近回覆於 1 年前

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Cannot See New "Report Broken Site" Option in Firefox 123.0 Menu

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer. I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on t… (閱讀更多)

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

lmacri 於 2 年前 詢問

MarkRH 於 2 年前 解答