Firefox 技術支援討論區

I have an updater software program and I have to update both 32 bit and 64 bit - why? but that is not my problem at the moment........

I have taken a screen shot of my energy usage and I have 9 instances of Firefox running but only 2 windows open - BBC and Firefox Forums. Is this normal please?

I have Windows 10.

Hi

I am a web dev, and need FF help on this. All of my sync data is gone, I sign out and back in twice, I checked the profiles there's only one, all of my bookmarks, plugins & extensions everything is gone. Please I need those bookmarks some of them were very important to me I can't lose those.

Back-story: I recently want to try two distro that I had been on my list from quite a while now, VanillaOS & BlendOS, I worked on those for 3 or 4 days, before switching back to Arch, on both of them everything was working fine, I had all of my data. On Arch I had to reset my password because I forgot. Then the issue started, at first I thought maybe my internet was slow or something but now on the 2nd my data is still not synced.

I even signed out and back in, I checked the profiles(screenshot below). What should I do?

In Firefox, one can drag'n'drop a tab to the bookmarks toolbar to create a bookmark. During the drag, If one hovers the pointer over a folder in the bookmarks toolbar, the folder is supposed to open so you can put the newly created bookmark inside the folder.

This behavior has been failing a lot for me lately: the folder doesn't open, so dropping the tab doesn't create a bookmark. - The behavior is erratic: right now it works for some tabs and fails for others; - Drag'n'drop to the bookmarks toolbar outside a folder still works; - Drag'n'drop to the bookmarks sidebar, inside a folder or not, still works.

NB: I'm pretty sure it's a bug, but I never created a Mozilla Bugzilla issue before so I decided to see what happens here first.

Browser: 122.0 (64-bit) OS: Ubuntu 22.04 LTS

Support,

The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of the links under Quick Tools do not work except this one: https://www.usps.com/manage/po-boxes.htm. Other things don't work either.

Everything works fine that I tried with Google Chrome though! Please address soon.

Thanks

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off the "NoScript" extension and tried again, but the website still gave me that same message. So then I went to the about:config page. and it showed that JavaScript is enabled because it showed a value of "true". This sort of thing has happened more than once in the past. I'm forced to go to another browser such Microsoft Edge or Chrome, where I do not encounter this problem. Why is this happening in Firefox, and what can I do about it? My operating system is Windows 10 Professional, and if you need any other details, please let me know. I will appreciate your assistance.

FFox on Win11.

I thought this would be easy to find. It's not. I consider that a bug.

I originally was trying to find out what the yellow dot to the right of the refresh icon meant. I'd still like to know.

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loads at all. This only occurs when my VPN is on (I use Private Internet Access). However, even with the VPN on, Chrome will still load those sites. Disabling the VPN means that the sites load normally.

My guess is it might be some sort of privacy setting in Firefox, but I don't understand what it could be. The only thing that breaks/fixes the sites is connecting and disconnecting the VPN, irrespective of which country I try and connect from.

When composing emails in Gmail holding down a (any) key does not activate key repeating.

Also, the there are irregularities when using discover.com in Ver. 124. When editing my customer profile, keystrokes are not recognized. Nothing happens when typing. I also had difficulty signing-in; this may be coincidental.

Things tried: (1) A different keyboard. Same results. (2) Firefox version 122. The key repeat function worked in Gmail. I could edit my profile at discover.com. (3) Uninstalled and reinstalled ver. 124. All problems persisted. (4) Ran Ver. 124 in troubleshooting mode. All problems persisted. (5) Launched newly downloaded versions of both 122 and 124 (from command line) and ran them simultaneously. The problems persisted in 124 (troubleshooting mode), but 122 worked well. I used two different keyboards with no difference noticed. (6) Downloaded and ran Chromium. All worked well.

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video.

I tried with Chrome and Edge and I don't have such issue.

I have no extensions or add-ons installed. Cache and data are cleared.

Could you please help me?

hello ppl i hope u guys doing good look in some sites firefox is not playing any sound no audio like on facebook reels or watching a vedio there i cant hear anything and some sites also when i watch vedio i cant hear any sound but in other browser everything work perfect but i like to use firefox its audio prblm and pls know thats the prblm is not from my windows i have windows 10 everything work fine pls help me fix this thx.

As the title says, after a certain update(I'm not sure which, probably within the last few months or so), firefox on my machine starts crashing randomly. Some crash reports:

https://crash-stats.mozilla.org/report/index/bp-3c8ccdac-bf09-41af-a459-a5e0c0240204 https://crash-stats.mozilla.org/report/index/bp-a5d887f3-3d75-4e09-a4af-823a20240204 https://crash-stats.mozilla.org/report/index/bp-1cb416ff-e338-445c-9ff3-016f30240204 https://crash-stats.mozilla.org/report/index/bp-3da43a7e-5952-4715-83cf-512aa0240204 https://crash-stats.mozilla.org/report/index/bp-c6778172-5281-482b-b815-ebf840240204 https://crash-stats.mozilla.org/report/index/bp-54dd6c03-a99c-4a08-8a7c-4c80d0240204

I'm using Fedora 38 workstation, GNOME as the desktop environment, and Mutter as the wm.

I cannot log in to my Gmail account via www.google.pl in the Firefox browser. When I try to log in via www.google.pl, the Bad Request Error 400 message appears. The same problem occurs when I need to confirm login to other websites using a Google account. I simply can't log in anywhere. This problem does not occur in other search engines. A login icon appears on the www.google.com website, but not all related services from Google are available - Google account, Google Play, Gmail, Meet, Chat, Drive, Calendar, and Photos are unavailable - these are just the most important ones that don't work. Cookies are enabled. On December 25, 2023, this problem did not exist. I tried to restore Firefox to an earlier installation date, but it didn't help. I uninstalled the extensions and plug-ins. Unfortunately, the problem remains. Please help me. Regards, Bogaczewicz Bogusława.

Took me a while to figure out how to get the full installer to install to my faster and larger D drive, but I finally did.

Then I discovered it was still accessing C: under: D:\Users\[Username]\AppData\Local D:\Users\[Username]\AppData\Roaming

So I now have my Mozilla folders in both locations pointed to D: with a symbolic link or whatever.

But it STILL seems to be accessing C: to do SOMETHING, and I'm not sure what or where, as searching C: for Firefox or Mozilla turns up nothing.

It still thrashes my C: drive though, especially noticeable if I'm using it for something else at close to 100% and Firefox for example loads a Youtube page that was unused/not in focus for a while.

Somehow it's STILL causing as much activity on C as D and I'm not sure why...if I was maybe I could point more directories to D with more Symbolic links (or whatever they're called...I may be misremembering since I set this up a few weeks ago, but they seem to work fine).

(I gave up on Chrome...I can point a bunch of stuff at D, but sooner or later it breaks its ability to do updates until I move stuff to C...I'm guessing maybe the updater "fixes" something in the background that breaks it. Thankfully Firefox seems to update just fine (I do NOT use the background process, I just check every day), and I got 122 today seemingly fine. No idea why browsers are so weird about getting installed on an alternative drive compared to other programs...it's a pretty common thing to want!)

I use Firefox 122.0.1 on Windows 11.

When I try to print a .pdf (mainly from gmail), the option for Portrait/Landscape will pop up for a split second, then disappear. I can only print Landscape.

- I've tried changing printers, but still get the same result (no portait option) - When I load gmail on Microsoft Edge, I get the portrait/landscape option as normal. - I changed the layout.css.page-size.enabled option to False, and still get the same result (no portrait option).

This started happening a few months ago, previous to this, everything worked normal.

Does anyone have a fix for this ? thanks

This morning I could not log into the Schwab customer website using current Firefox version 123.0 on Windows 11. Reverting to version 122.0b9 solved the problem. Before the reversion I tried clearing cache, history, passwords, etc, and I tried a full reinstall of version 123.0. What else would prevent a connection to Schwab when other websites worked fine?

Firefox has been white-screen blocking my access to some common websites including CNN, Amazon and possibly others. No error messages, just a blank white screen. This is a sudden change and has never been a problem in the past. Chrome and Firefox on my other computers are not affected. I have cleared caches and deleted all tabs with no change in symptom. I've also checked CPU and memory resources and both appear normal. No sites are being blocked by settings either, though I would expect Firefox to give me a "This site is blocked" message of some kind if that were the case. How do I fix this?

today i noticed when i send a chat in Facebook chat the scroll bar is blue. It has to be afire fox thing cause it does not do it in Chrome below is chrome and Facebook message now ill go to to Facebook in Firefox and color write a message and the scroll bar is blue .on left i from Chrome on the right is Fiefox how do i go to look like chrome with out the blue scroll bar

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks like the attached picture. So I open up maps in its own tab and type in the address and I get same results. But if I use either of them in edge, I have no problems. I only have Mate Translate on in add ons. So I have no idea what is going on. I reset cache as I had read that from a post (though their issue was similar but not the same) I would appreciate any and all help you can give me. TYIA

Hello, as of the last week, my Firefox wont open any Excel 365 scripts, pop-up windows are enabled, I have tried with my Firefox account in multiple different Windows 10 PCs - none worked, there is no problem in other browsers.

What could be the reason?

Thank you

For the past few months I have been unable to access a lot of sites...I click a link in a newsletter or email, and get a message that I have been blocked. It's happening more and more, and it's very frustrating...I used to have no problem. I have not done anything unusual, changed my VPN or anything. I clear the cache and cookies every so often. No idea why this is happening. Is there a fix, please? Thanks!

Here's one example: (I do not have anything listed below on my computer, nor have I disabled cookies.)

Firefox

80 Fri Jan 19 21:37

Access Denied Error 15 secure.aarp.org 2024-01-20 07:37:12 UTC What happened? This request was blocked by our security service Your IP: 66.8.175.172 Proxy IP: 45.60.152.55 (ID 10258-100) Incident ID: 258001270323700279-430942583112474565 As you were browsing something about your browser made us think that you were a bot. There are few reasons this might happen: • You were a power user moving through this web-site with a super-human speed. • You have disabled cookies on your browser. • A third-party browser Privacy or Script OR Cookie-Blocker plugins OR Extensions OR Open/SSL/Free-Malicious VPN OR Imposter Browser Plugins -- such as Ghostery, Privacy Badger, ExpressVPN, Click&Clean, Malwarebytes Browser Guard, Block Origin, Blur, DuckDuckGo Privacy Essentials, Unshorten.link, NoScript, Duck-Duck-Go, Guardian and Others is preventing Javascript from running. To regain access make sure that the cookies and javascript are enabled before loading the page. Powered by imperva awakennealer.mos