Firefox 技術支援討論區

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to their new offer as youtube premium I met two most annoying issues like "are You still watching" dialog and the behaviour where youtube just cleared "repeat list" function without my consent. Both issues was resolved with java scriplets I took from community.

Now I run into third issue but not sure how to diagnose it. If Firefox is in the background, or tab with youtube has no focus the playlists stops from time to time. The moment it stops is when next video should start playing. When browsing on different tab, I can see on Youtube tab that title of the video has changed (to the next video) and even the song started (for 1-2 seconds) then video pauses and word "playing" disappears from tab (normally there should be title on tab and "playing" word under title). It is not "are You still watching" dialog issue because if I move mouse cursor on youtube tab (even without setting focus on it) the player will continue - till next song.

The issue doesn't appear if youtube tab is active. I can't use developer tools in firefox because can't debugging website when tab of the site is not active (at least I don't know how). I tried to find solution with community but with no success. I allowed youtube to play video and sound always without exception in firefox preferences but it is not the solution.

Any tips?

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

How can I completely remove the tab bar and regain 3/4 of an inch of screen space. It would be nice if Mozilla would just have a on/off button for it. I've tried creating a folder called Chrome within my Firefox Profile folder. I then created a text file within that folder and named it userChrome.css. I put this string in the text file #tabbrowser-tabs { visibility: collapse !important; } This did not work, does anyone know the best method for getting rid of the annoying tab bar?

Thank you

Hello,

I tend to have a fair amount of windows and tabs open but this doesn't seem to have a noticed correlation. The symptoms are that FF will just go catatonic (spinning circle, Not Responding Header). When this happens the hard drive light is on solid. Eventually (10s of seconds to several minutes) FF will return to operation. Any idea of what is happening and how to fix this?

There was a place in my mozilla account where i can add the names of the add-ons i've installed in firefox to know which ones to reinstall in case i have to reinstall firefox, but i can't find it now.

Reinstalled Firefox after a computer upgrade and now I'm stuck with a disconnected account and a sync loop. I login and it shows login confirmed but I look in the top right corner where you access your account and it shows that it's disconnected. On top of that, I backed up all of my tabs, favorites and passwords but I don't have the ability to import it from the back up. I'm only given the options to import from another browser. Any help in this matter is greatly appreciated.

I have been using Firefox and GoToMeeting for years, suddenly this month (July 2023) I get the following message when I try to open a GoToMeeting session”

“Sorry, this browser isn’t supported. Join in your browser by opening the link below in Google Chrome or Microsoft Edge.”

I don’t want to use either of those browsers.

What can I do to keep both Firefox and GoToMeeting?

I like to keep my browser windows slightly smaller than my desktop. I usually leave about a half inch or so free on each side. This way, I still have easy access to any desktop shortcut that is alone the top/bottom, or left right of the screen, without having to minimize my browser windows completely to see the entire desktop. But for some reason, for the last several Firefox versions, it will always resize its height to take up the entire height of the desktop. The width stays the same, the way I want it. But the height is always from the top of the screen all the way down to the task bar. I don't know if it happens every single time I close out of Firefox and reopen, but I know my manual resizing never lasts long. what is happening here?

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? The logins.json file seem to be modified after this episode and I can't find a previous version. How to recover my passwords and history?

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out.

I have reinstalled Firefox I have tried both beta and Enterprise versions. I have completely wiped all Firefox data from my appdata folders. I have refreshed Firefox multiple times. I have tried to mess with all the privacy, history, and cookies/cache settings and nothing has worked so far.

No matter what I have looked into the problem is not occuring the same for other people. It seems to be local to my PC however, as I am logged in perfectly fine on other Windows 11 PCs in my home.

The only major difference between the last time I used Firefox and now is that I reinstalled Windows11 to fix a bug with its calendar. I completely formatted so there cannot be any left over old Firefox files.

I had a personal certificate installed in Firefox and it was working well. It expired, so I got a new one from the same provider. Both appear in Firefox under "Privacy & Security" -> Certificates -> View Certificates... The previous one is not valid any more, and every time I try to access some page with a certificate, it uses the old one. So I tried to delete the old one. Nothing has worked so far. Doing the straightforward way of selecting it in the Certificate Manager and deleting it makes the certificate disappear from the manager menu, but if I enter the certificate manager again, it is there again. I tried to delete both certificates, same issue, both reaper in the manager. I tried to delete them, close firefox, delete cert9.db, cert8.db and key4.db and nothing. Only thing left is delete my current firefox profile and start again... Any other idea or something that I might delete before to solve this?

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently for the choice of portrait and landscape settings. because we are constrained by the print settings for PDF, we have to go to the printer settings all the time. please help for the next update. thank you for your concern.

When using the Export Logins feature to create a .csv file, the last few fields don't seem to translate into any known date-stamp format in Excel. The data seems to have relative chronological value, but I can't make sense of it in a spreadsheet.

Can a developer check this and modify the output of those fields so it's more compatible?

Example:

 Header             Cell data
 ----------------------------

timeCreated 1675178753239 timeLastUsed 1684763722184 timePasswordChanged 1675178753239

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES IT KEEP COMING BACK WHILE YOU ARE TRYING TO WORK"???

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and deleted it and deleted it, ALL SEARCH RESULTS ARE NOW FROM GOOGLE, whether I like it or not. Mozilla has FORCED A COMPLETELY BROKEN SEARCH ENGINE ON MY PC(google), and now i can't rid of it, AND THEY ABSOLUTELY REFUSE TO HELP ANYONE.

Hello Mozilla Support Team,

Since one of the last updates firefox Download Setting seems not work properly...

Into Settings > Files and Applications > Downlods > Save files to option is ALWAYS on, even when "Aways ask you where to save files" option box is checked. When I open a PDF in view mode with Firefox, it automatically download it to the location described into "Save Files to"..in my case Desktop. It seems that the "Save Files to" option doesn't gray out when "Always ask..." option box is checked.

Do you have any idea why I can't chose just one of the two options?

Thanks for you help...

Alex

P.S. Attached screenshot...

I have A LOT of problems with FF since the last couples of updates. It started around two months ago and after one of the updates (and FF has constant updates which is pretty annoying) the browser immediately starting getting really slow and buggy. The browser keeps crashing constantly, is slow, loading websites end in "network cannot be found" notices and you need to reload pages all the time to get them to load, videos play in the background by themselves on saved tabs without being activated or started.... The redesign of the menu some time back, btw, have gone to worse as it's now more difficult to find the active tab than before.

I've followed all instructions to try and resolve it and nothing works. I have no virus or downloads on the system so this is not the cause. Plugins activated or not activated makes no difference. Changing settings in FF to whatever suggested makes no difference, using about: to change settings makes no difference.

The browser has really turned almost unusable.

I had all kinds of problems with the forced changes to the Firefox screen in the prior update. (I have vision issues and I had everything working for me, then without any warning, I couldn't hardly even use Firefox.) After wasting a ton of time, I was able to get something working, but not as well. Now, there's a new update, and I don't want to install it unless there's a guarantee that it won't do unwanted changes, or at least give me the option to revert to my existing version if the new version doesn't work for me. Does anyone know if the problems caused in the last update have been fixed and what might be in the current update?

On Google Docs, the very useful shortcut "Alt+/" for executing menu actions by name exists, similar M-x in Emacs or Ctrl+Shift+A in PyCharm or Ctrl+Shift+P in VS Code.

On a German keyboard, there is no "/" key. In Chrome the hotkey "Alt+#" works instead. In Firefox, it does not.

This hotkey is particularly important, because it gives quick access to menu actions, that have no hotkey assigned, or for which the hotkey does not work on the current layout.

Is there something I can do to make it work?

Note. Based on what I know, I cannot tell if this is an issue with Firefox not sending the Alt+# key correctly, a special feature of Chrome that isn't present in Firefox, or a cross-browser compatibility issue of Google Docs, that should be blamed on Google Docs and not Firefox.

Firefox 114.0.2 (64-bit), running on Open Suse 15.3, 64 bit.