Firefox 技術支援討論區

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

Using Firefox, my page will involuntarily changes size or will highlight text not requested.

If I need to change a setting...please send instructions to: [email-removed]

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Hello...I appreciate your using Shortcuts & they are very important to me. I once had a problem of not having enough Shortcuts, but that problem has been solved.

My problem now is that the number of COLUMNS in my TopSitesRows often change, without my permission, from 6 Columns to 8. That leaves me with a lot of blank links as well as a lot of links I have visited only once & have no plans to visit again. Why can't I keep the number of COLUMNS the same like I can when I choose how many Rows when I choose TopSitesRows?

Thank you.

Browser / Version: Firefox 115.0 Operating System: Windows 11 Tested Another Browser: Yes Chrome, no issue

Problem type: Site is not usable Description: Page not loading correctly, YouTube video will randomly freeze and the page will blank with a loading icon for about 5 minutes. This randomly occurs with no specific video, but always happens when switching in and out from full screen mode. Steps to Reproduce: 1. Open YouTube video 2. Try toggling full screen on and off, no specific video causes the issue

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them?

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

‘I can't receive outlook mail today using Firefox. I receive message header but when I open it there's no message data. It works fine in Chrome. I can't forward a message it fails to connect to the server. When I try to delete messages it doesn't remove the item. Any suggestions?

Why does Firefox hang when using wetranfer.com for large files? What? You don't want to get along with everybody?

why do my add-ons keep getting disabled?

ff keeps disabling add-ons that i have used for years and even keep a v. 5 to use the older add-ons and use the latest ff developer to use w/ more modern websites. ff even disables add-ons that worked perfectly well in ff developer and does not even give me the opportunity to re-enable them like i could before.

is there any way to force my old version to let ME decide what i want disabled/enabled?

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was really poor, so I checked the stream details and saw that the resolution was only at 960x540p.

I have tried to create a new profile in Firefox to see if there would be any changes in the Netflix video quality and there was -- it was 1280x720p on the newly created profile while on my default profile it just remains stuck at 960x540p. I could easily just change my default profile, but it is too much of a hassle for me 'cause I don't want to have to re-download all my extensions and lose my bookmarks. Was wondering why this happened and how I could fix this?

There has been this odd banner of scripts on certain web pages for a while now and I'm not sure what it is or how to stop it. I don't know what the problem could be.

I have tried everything I can think of to get rid of this BROWSER HIJACKER. It just seems that I can't get rid of it. When I try a simple search on the search bar, it redirects to "BING". I just tried searching travel, and this is where it took me: "https://www.bing.com/search?ptag=ICO-86655dbd68d344bb&form=INCOH1&pc=1AWL&q=TRAVEL"

I don't have anything against MIcrosoft, but don't want to always go to a BING site. Once I hit the enter button, it says "redirecting....." Anyone know of an answer for me?

Thank YOU! Ross L.

Yes, I know addons exist for it but many work places don't allow installing addons, security wise they can be a concern and these addons have poor UI/UX. I am genuinely considering using Edge over Firefox due to them having better tab groups which I never though I would say. Please implement a simple tab folder, literally just what current Edge has. It is a very useful basic feature and I would really love to have it included in my favorite browser I have been using for over a decade. Thank you.