Firefox 技術支援討論區

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this information, and for most I get an e-mail confirming that my device is registered. However, the next time I log in, I still have to go through the entire login. Is this a Firefox issue, and if so, how can I correct this?

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

I've got FF set for https-only. But sometimes it will tell me no https is available but when I go to the site anyway it is https.

Is this a bug or is this something in my settings?

Using Mozilla Firefox 108.0 for Ubuntu canonical 1.0 on Ubuntu 20.04.

Thanks.

I have noticed that my browser saves certain data that was filled into forms on websites such as contact info, or 2FA codes. Of course, the all options for Logins and Passwords as well as Forms and Autofill are turned off. So I wonder, what causes this behavior? I would maybe think these are some cookies, but after clearing them and deleting all site data this still happens. For 2FA codes this is harmless. but I'm concerned Firefox may do this for passwords too. Anyway, why would I need to save info of TOTP?

Note: Example is for SimpleLogin.

Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

I don't mean "saving" login information for later use, that I do not want to do. What I mean by the login not being retained is that when I log-in to a website like say Amazon, while I'm browsing, I end up having to re-enter my login information pretty much every other time that I switch between pages. I've never had an issue like that with any other browser. Is there some setting I need to adjust to stop that from happening? As I said, I'm not looking to save my passwords and usernames within the browser, I just want to effectively browse a website after logging into it without needing to login every time I move between pages. Thanks!

2 Night ago I was on my Facebook page tonight I can not get on it say Firefox did not connect. I don't understand why because I was on 2 night ago and all was good. Firefox says it not a secure site Please help me I would really appreciate. Thank you Penny

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's 18 characters long, is this normal?

I can log in using my 12 letter password and it's not a master password, I don't have one of those.

Any help would be apreciated.

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protection for those sites - that did not work. I have opened in troubleshooting mode - that did not help. What else do I need to try?

I use Kaspersky so I will start trial-and error there next.

I've been using Firefox browser for Facebook and other online purposes for several years. Over much of that time I periodically (several times per week, minimum) get a small pop-up box, usually while I'm on Facebook, which is headed "Apple wants to make changes. Enter your password" The "USERNAME" box shows only my first name, John, (which is my admin password for the laptop) and the "PASSWORD" box is empty. No indication of what changes Apple wants to make, so I've never put my password in, and when I hit "cancel" I have to cancel three times before it goes away, only to show up sometimes within minutes, or sometimes days. Until today I'd not been able to get a diagnosis from Apple, but their help person, after a screen-sharing session today said it doesn't come from Apple and she suggested I contact Firefox Support and ask about it. So I'm asking. The screen shot below shows what it looks like, although I closed Firefox before i took this screen shot, just to see if the box would remain, and obviously, it did. Any thoughts as to whether this is somehow coming from Firefox? Thanks, John Jessup

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if this is an issue with Firefox that can be updated or is it an issue with some setting I have setup.

Exceptions that get reset - Cookies and Site Data, Pop-ups, Add-ons, etc.

Permissions that get reset - All of them Location, Camera, Microphone, etc.

• Side note, the Troubleshooting Information section below has a link to share data, that link does not open in a new window. It opened in this same window, erasing all the content I had typed up the first time.

I work with a laptop @home and have installed Bitdefender for security reasons. Today I had a warning (it's in Dutch, I do not know if that is a problem). Functie: Preventie van online dreigingen

firefox.exe heeft geprobeerd om op basis van een niet-overeenstemmend certificaat een verbinding te maken met browser.pipe.aria.microsoft.com. We hebben de verbinding geblokkeerd om uw gegevens veilig te houden, vermits het gebruikte certificaat voor een ander webadres werd uitgegeven. Toevoegen aan uitsluitingen

""It says something like firefox.exe has tried to make a connection based on a not approved certificate with browser.pipe.aria.microsoft.com. We have blocked the connection to keep your data safe. I can add this to exclusions"" or something like that.

I have never seen something like this before and I would like to know what it means and if I should exclude this, etc. So that's why I send you a mail to check it. Like to hear from you and many thanks in advance. Greetz Karin

I don't use "Clear history when Firefox closes". All cookies from other sites in exception list are saved. I added both https://mail.yahoo.com/ and https://www.yahoo.com/ to exceptions list but it didn't work. Then i tried with removing https://mail.yahoo.com/ from exceptions because in saved cookies list i see only yahoo.com, but again no effect. All permissions in Page Info for both mail.yahoo.com and yahoo.com are default.

i have been using Firefox for a while but today i knew that my saved password in Mozilla is very much unsecured and opened. i didn't know this before but anybody can access my password without requiring bio-metric / or any other means of verification to see password. when u go to --- lines on upper right side and click on password, there is simply copy username and copy password option without requiring to verify that the user accessing such private information is the real owner... i have attached the image can anybody help me to solve this issue

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Please advise! Thanks

I added a few sites I frequently visit, such as banks, credit card company Google, to the exceptions list in Cookies And Site Data. When my version of Firefox was recently updated to 102.0.1, a few of those sites began asking for additional authentication because they didn't recognize my computer. So I added the recommended add-on, Cookie Quick Manager. and listed those sites as protected. This worked for a few days but Google and my credit card company again don't recognize my computer. I am not using a VPN.

Thank you.