Firefox 技術支援討論區

Using Mac OSX El Capitan 10.11.6 and Firefox 75.15.0 esr

I have a number of desktops defined in "spaces" and each app goes into one. Something odd has happened with Firefox.

When I select a different Window from the Window dropdown, or from the Dock, sometimes there is a "sliding sideways" effect.

And if I go into Firefox by going to the Dock and tapping its icon - it goes to one window; BUT if go to the Dock and tap again, it changes to another window. I think, always the same two.

So its sort of behaving like "spaces" does, but when I view all the "desktops" in the selection view at the top of the screen, I only see one containing Firefox windows.

Its really annoying when the window changes like that, and I don't know how to get them into a single grouping. I have quit & reopened many times, but it persists.

If I knew which of the Firefox Windows were in each of these glitchy "pseudo-groups" then I might quit all of one group, and then re-open them. Not sure if there are just two such pseudo-groups, or more.

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Old non-tech guy, perplexed... Our 2009 MacBook Pro is physically perfect, but it has OS 10.11.6. Apple's server said "no" to OS 11 or maybe even 10.12; I cannot recall which. (The 2015-16 Mac is fine with OS 12.6.3 and FF 110). Apple long ago quit supporting the older Safari. The older Mac's Firefox works well but seems stuck on FF 78.15esr. In FF Preferences it says "Firefox is up to date." Bravo, _if_ enduringly true. But I sense, among the hi-tek jabber, that even security support for 78.15 is ending soon or already has (esr is also up to about #110). Someone said "You're stuck if you cannot upgrade OS to 10.12 or higher." We have no interest in new features but need email and ordinary browsing. I can afford the cost of new hardware and app-banditry, but not the stress of shopping, migrating, and struggling through the learning curve much less a security breach. What can we do?

Hi All,

I'm using an iMac with OS X El Capitan 10.11.6. I am using Firefox 78.15. When I click on links, nothing happens. I have to right click and select "open link in new tab." I suspected it might be an out-of-date Add-On. So, I disabled all add-ons and restarted Firefox. It had no effect.

This problem is getting annoying Any assistance is greatly appreciated.

Hello. I have recently not been able to download to my old iMac. I am using Firefox 78.15.0esr (64-bit), which is supposedly up to date. My download folder has always been the designated location for downloads. I am trying for the past few days to download from Neil Young Archives. I have successfully downloaded from them in the past. I refreshed my browser, and the problem seemed to clear up, as the My Downloads folder on the NYA site showed my purchases and responded to me clicking the download button, but the download failed;I got a message that the source folder could not be found, and only a small .zip file appeared in my macs download folder. Then I tried again, and the NYA downloading process ran, but nothing appeared on my computer and the download progress arrow showed no activity. I don't know if this is a Firefox issue, a Neil Young Archives issue, or what, but I am befuddled. Please advise if you can. Thank you. --Brian Irving

I always thought Firefox Sync was kind of a backup service. Today I was disappointed to learn that Firefox Sync cannot be trusted as a backup service.

A search for “firefox sync” finds 2,929 results in Community Discussion Only.

As late as 2/2/23, Top 10 Contributor Paul says: https://support.mozilla.org/en-US/questions/1404105#answer-1563509

“It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device... The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.”

I looked through all the Mozilla Help Articles I could find about Firefox Sync. Not one of them mentions that Firefox Sync should not be relied upon as a backup service.

Then I found this blog searching Google: “The Future of Sync”. https://blog.mozilla.org/services/2020/09/15/the-future-of-sync/

In the blog, JR Conlin says, among other things: “A New Hope Service: A lot of folks expected it to be a Backup service. The good news is, now it is a backup service. Sync is more reliable now.”

JR Conlin posted the above blog in Sept 2020. Is there anyone who can comment on JR Conlin’s statement or the progress of his and his team’s work?

Thank You to all volunteers.

Dear Crewmembers,

My query is how can I improve Firefox site performance with an OS X El Capitan 10.11.6 version? To my knowledge there is no upgrade available to Sierra. Are there any possible solutions to the limitations I am currently in?

Kind regards, Fiona

The original way I set up my account was with [edited] @unseen.is; showing with the little icon next to it in the upper right corner of the page (Lockwise)

That ISP is no longer functioning. Therefore, when signing in, the prompt says, to "check my email". But of course I can't because it no longer exists!

I can't seem to figure out how to change it to This one from which I'm sending this message from: [edited] @proton.me

However I did change the https://accounts.firefox.com in the Firefox Lockwise. (See attached image)

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew security?

I need a link to download the last version of Firefox that worked with my iOs 10.11111111... version for my OLD MacBook Pro. (2009)... Can't afford new Mac and newest version of iOs won't run on this MacBook... Too old... Same story: need new, no $$$... So, I what I need is a link to the old version of Firefox that I CAN run on my MacBook... One that works with iOs 10.11116 or whatever...

Thanks, humans smarter than me...,

Kate

On start-up the Firefox browser shows a list of articles/topics that is referred to as Pockets. I clicked on one from Orion Magazine this morning and after the article was up for about 30 seconds a graphic appeared that showed a large metal looking sphere and was suppose to augment the article. This graphic completely locked up my computer. I am running an ancient iMac, mid-2007, and it took bringing down my wi-fi network and a little frustration to get my computer unfrozen. Please take down this article.

https://www.yelp.com/search?cflt=homeservices&find_loc=Solano%20County%2C%20CA

Using Firefox I can no longer search for Yelp support.

Blank, empty windows.

Hi

I accidently unistalled firefox on my macbook pro, I had to re install. I had to sign back inot fire fox by creating a new account under robinpegden@icloud,com.

I already had a firefox under this user name. Can you link my old account so I can transfer all book marks saved etc? thank you.

My email address is above

I need to access an essential security device that has an address similar to my modem, with numbers and periods only. But Firefox consistently adds either "HTTP" or "HTTPS" to the address, so Firefox says, “Unable to connect.” I am able to access my modem page without Firefox adding anything to the address. The instructions I found (at Support.mozilla.org/en-US/kb/https-only-prefs) say to disable or insert exceptions in the “HTTPS only" option on the “Privacy and Security” section of Firefox Preferences. However, there is NO "HTTPS only" selection in my Preferences (Version 78.150esr). The other suggestion, to “Click the Lock icon in the address bar,” will not work because there is no Lock icon in the address bar with this address. I have "Use the address bar for search. . ." unchecked in the "Search" section of Firefox Preferences. I also tried unchecking “Provide search suggestions,” disabling all of my Firefox extensions, and using “non-private browsing” mode. Safari browser will not connect to this URL either. Help!

When I enter the address of a website that I like the browser opens a chinese version of the same website. I try changing the address repeatedly and it always goes to the chinese website.

www.lomography.com goes to lomography.cn automatically. I can't change it.

I want to view the website in English (US).

Been trying to find my way through controls to change this but to no avail.

What do I do?

firefox had me refresh browser and it updated or so,ething... and all my login user information including passwords were dumped... i have old user data but cant figure out how to copy login and key files from old user data file to my current/only profile

In Amazon.co.uk, when I tried to remove items for view option, the option is not working. I tried with Safari and it works?? so is it a bug with firefox or amazon, but then again why aill it work with other browser....

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eBay up until this morning when the site asked me to log in again... and verify that I am indeed a human through the hCaptcha checker. The checker cycles between identifying horses and lions... and every time, I seem to pass but then comes the message "Failed to pass Captcha, Please try again." I can access eBay using Safari and Chrome. Right before the failure today, the rendering of the eBay pages was odd... needed 3x the screen width to see the whole page. eBay says that the problem is on the Mozilla side of this issue... mostly because I can use a different browser without problem. I think I am in agreement with them. I don't really want to use a different browser but I will bc I like eBay, too. Please advise.