Firefox 技術支援討論區

OS - LinuxLite 6.4 fully updated as of this writing FF - 117.0

I just created a new installation of LinuxLite. Upon finding that Firefox was no longer the default browser I installed it. Apparently snapd is a pre-req and it too was installed. The installer does not automatically create a link to launch it and I have to do a search for FF. When I launch it, it seems to run fine. However when I try to restore my bookmarks from a recently created backup, which came from another system, I cannot. From bookmark manager when I select restore and then choose file, nothing happens. No popup window to select the file appears. Likewise when I try to import from an HTML file and choose file, again nothing happens. I imported the bookmarks to Chrome from the HTML file then tried to have FF import from another browser but FF says it can find NO other browser with bookmark, history or password data. Any suggestions?

On some sites like youtube, crunchryroll, and other sites usually where it's main purpose is to play videos my sound plays fine. However, on other sites like osu's website, chess.com, duolingo, and others, there's no sound at all. I've tried refreshing, restarting, running in safe mode, and even reinstalling the browser but none of it has worked. My tabs are also not muted. Does anyone know how to fix this?

HI. I recently purchased a new laptop and have Windows 11 Home (64 bit) installed. I installed the latest version of Firefox (v117). I am attempting to copy the bookmarks from another laptop - same version of Windows and the same version of Firefox. 1. I exported the toolbar bookmarks from old laptop which created an HTML file - file type shows as

   Firefox HTML Document.

2. On the new laptop I went through the process, Manage bookmarks,

     highlighted the Bookmarks Toolbar, selected  Import bookmarks from HTML, selected the file I wanted
     then 'OPENED'  the file I wanted to use. 

3. The process ended very quickly, file was not large. I clicked on the HOME icon and NO bookmarks

    were displayed on the toolbar, no bookmarks in the Other Bookmarks either. 

4. The only change was - all bookmarks from the old laptop were listed under 'Recent bookmarks' which

    made no sense since I had not visited them on the new laptop. 

5. I went through the process twice and I now see duplicate entries in the 'Recent bookmarks', no bookmarks.

So, what have I missed or does the export / import process simply not work? I have not tried the backup / restore process since this is the all or nothing approach and I may want to copy a few bookmarks in the future using the export / import process.

Does anyone have any ideas since I'm stopped at this point in time.

thanks B

Greetings, I have a website for my small business and I do a newsletter for my customers. The newsletter includes links to my home page, which is a fully qualified domain, https://www.prettypennydesigns.net/ When I check my newsletter, the link to my website goes to Firefox's home page. Can anyone tell me why this is happening? I also have a link to my contact page and that link does work. Thank you so much for any help!

Private Browsing does not allow logon connection to USAA.com (banking portal). I have to change my security settings down to Standard. Strict does not work. Vanguard and Schwab seem to work. Please fix this.

I use an translator extension for firefox for russian so I do not need this integrated tool and it's annoying to see it everytime I open a russian page. Please help me, I don't know what the source is of this translator but I can tell it's not from an extensions as I deleted every extension and tried, not worked.

Skipping/seeking videos on Twitter creates blocky artifacts. Attached is an image side by side of the video open in Firefox and in Chrome after being skipped to the same timestamp. Issue also does not occur on Microsoft Edge. All browsers have Hardware Acceleration enabled. Is there a fix?

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after main Website is already open ?!?!?!?!?!

"Secure Connection Failed

An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Learn more… "

Hi, Various Sites (sometimes firefox as a whole) keep crashing regularly. I am running Arch Linux (6.4.12, default kernel) with Hyprland WM on an old i7-7700K with a Nvidia GTX980TI. Apart from Firefox the system runs stable. When doing research, or just browsing text based sites, firefox is also very stable, but on some sites like twitch, youtube, or idle games like "Antimatter Dimensions" (ivark.github.io) the browser (or page) crashes regularly. It also happens in Troubleshoot mode, also after a clean re-install (including deleting /.mozilla in /home) and since various versions over the last couple of month. The latest crash report ID is bp-67ed2673-4ed2-452b-bc63-dc1060230831. I know I'm running a niche system, but I really like my setup and apart from those crashes it's amazing, so I hope you can help and point me in the right direction as to what could cause the crashes. Thanks for your time. KR, rehajel

After a recent update from Mozilla Firefox, I have these pop up windows that slide out from the bottom right of the screen of my laptop.

They stay there and interfere when I try to use the slider on the right hand side of the screen. Even inactivating my cursor. I have to click onto the pop up box to make it go away. Sometimes it takes me to a stupid article about Harry & Megan or some inane story.

How do I get rid of this? (I need step-by-step instructions please)

I'll NEVER upload another Mozilla Firefox update.

I might find another browser to use.

I have a PC desktop and laptop. Bookmarks have always been synced in the past. I have just been away for 6 weeks and added and changed many bookmarks on the laptop. I confess I do have a lot built up over the years. When I came back home I expected to sync as in the past without problem to the desktop. However sync wouldn't happen although both were ON and on same wi-fi. So I restored into the desktop a json file I had made on the laptop just before coming home. I also have a json file made on the desktop just before leaving.

Disaster. While all the bookmarks may be there on the desktop (I don't know) all the folders are now empty and all bookmarks are simply in one huge unusable list in the bookmarks menu. Same result with the desktop json file. It would take days to put them all back into folders one by one. Having tried various things now my laptop is the same !

Why did this happen ? How do I get the bookmarks back into all the folders ?

Using Firefox today I tried to search for various things using https://oceanhero.today/search.. I got this error message:

"Sorry, there was an error when rendering your search. We were notified and will try to resolve this issue as soon as possible."

But the search engine - which I've been using on Firefox for a long time without any problems - works fine on Bing.

Is there a remedy? Many thanks for any advice.

Recently, firefox added an annoying feature that throws unwanted popups into my face: Website translation.

I want it gone. I can't seem to find any switch to get rid of that garbage in the preferences. I'm not scared of about:config but the best I could find was a list of languages to never translate.

How do I globally and eternally disable website translations?

I have chosen a colorful garden theme for my new Firefox browser but now I can barely see my taskbar and any text above the taskbar. It is all very small and white. The main screen area below is white. I would prefer black thicker text for that area but don't see how to do that in any of the articles I have found. I don't want to make all my text bigger, just the Firefox specific headers. Can anyone help?

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Firefox v116.0 to make sure and confirmed it was scrolling less with the previous version. I found a setting "mousewheel.system_scroll_override.enabled" set to 'true' by default. Switching to 'false' fixes the scroll amount, but when I was back on v116.0 I checked that setting there and it was also set to 'true' by default, yet no double scrolling. So I have no idea what could cause this issue. Maybe something was 'fixed' with this setting and now it's applied correctly? Or should nothing change with scroll amount when updating from 116 to 117?

I still have no idea why Mozilla took away the ability to limit Firefox process, or any of the customization that was Firefox's selling point to users, but multiprocess is a detriment, not a boon.

How can I limit the number of processes? I can't do anything else on my computer when Firefox is using 50% of my CPU processing, even with only a single tab open.

No, I don't need to remove add-ons; I tried going that route, and even with no addons at all, there was absolutely no improvement on how many processes and how huge those processes are. I've had Firefox processes exceed 50 Gb, even on a single website with no images and no scripting.

If there's no way to drop the number of processes Firefox always opens, from 12, to no more than 3, you're going to lose a user that formerly depended on Firefox for well over a decade.

Firefox is no longer what it was originally. It's unrecognizable as the single most customizable browser there was.