Firefox 技術支援討論區

Hi all,

it's a few days (less than a week I'd say, maybe slightly more), that I'm getting some weird behaviour from Firefox and youtube: any time starts an ads (or comes back the video), starts a new video, move forward with the arrow key, the audio simply disappears. It doesn't mute, I mean, the mute button is not on and even if I mute/unmute the video remains silent, it just disappears into thin air. In order to get it back, the only way I found is to pause and restart the video. I deleted the cache, tested private mode, troubleshooting mode, even another (completely new) windows user, but the problem remains. The only thing that comes to my mind I have not yet tried is a portable version of firefox, just in case. I tried to replicate the issue in Chrome (to exclude some issue of the computer), but it worked just fine.

The problem started on firefox 112 and it's still present now that was updated to 113.

Funny thing, in the last couple of days, the issue started happening somehow at random and generally a little less frequently.

Any idea?

I cant get any sound on firefox for desktop im using a windows 11 laptop. I have checked all windows settings and every app expect firefox has sound. please help thanks.

I use the Firefox Browser for many years now. It is the best imho. There is one thing though which is very annoying. After an upgrade quite often I can not restart firefox but I get the message "... can not load Xpcom" or I can restart but I get the same message when I try to open a weblink in Thunderbird. I am then forced to completely reinstall firefox with the consequence that all my settings, add ons and extensions are gone. It takes a lot of my time to reconfigure everything. What can be done to avoid all that?

My Dashlane 14 day login stopped working a few days ago even though I check the box to stay logged in for 14 days every time I login. I looked at a previous solution posted 2 years ago by Mozilla but my settings do not have the delete cookies or clear history checked when closing Firefox. Any suggestions??

The list things that i have already tried

1. Troubleshoot mode
2. Restarted Firefox and computer several times.( didn't fix anything )
3. Turned off hardware acceleration when available

thank you!

Hi,

Last week I reinstall my notebook. As I have got an account in Firefox I thought that login in to my account would retrieve all sign in passwords I had stored before reinstall. All are gone. Did I miss anything ?

I switched to firebox because of the great customization possibilities, but the scrolling behavior is more important to me.

I tried in every possible way to change the scrolling behavior in the browser using about:config, add-ons and the usual settings. Nothing has led me to such perfect behavior as on Chrome.

Is there a way to make the scrolling behavior exactly similar to Chrome?

This is the last time I'm going to inquire about this topic. I will switch browsers bc Firefox touts their superior product with hundreds of complaints I just cant ignore further.

I USED to be able to close Firefox browser with confidence. Now I can expect to waste several minutes a hour/day logging back into my websites bc Firefox no longer remembers my login information..

I want ONE thing from Firefox, step by step by step instructions on how to put your browser back to the way it was before you'all decided to to "make things better".

my deepest regrets!!

I updated Firefox and an old version remains on the "show applications" screen. I suspected it might be another profile, so I went to about:profiles and removed it, but it's still there. As I am relatively new to Linux (Ubuntu specifically), I would appreciate some help with this issue.

take a look af https://unix.stackexchange.com/questions/198590/what-is-a-bind-mount I have enclosed a screenshot of how I see it

I have checked your site https://support.mozilla.org/en-US/kb/change-fonts-and-colors-websites-use and tried different font . enclosed see the one I use now, but I have tried others : the site still looks unreadable

It looks ok on Chromium

I use Linux Arch

I hope you can help me , it is very annoying

Regards from Denmark

I recently swapped to Firefox (113.0) from Chrome.

I'm trying to open my employer's website (https://www.accenture.com/us-en) but it doesn't load on Firefox.

It's not an internet issue as I can open up Edge and it will load instantly. Firefox gives the "this page is slowing down Firefox" message

I tried turning off my extensions (I have uBlock) without it making a difference.

I use both Firefox & DuckDuckGo on Windows (& Android) and love 'em both.

HOWEVER, one thing really irritates. Often, a search will throw up websites labelled as "ad" (advert presumably). Sometimes I'd actually like to be able to LOOK at one or more of these, but Firefox refuses to open it/them!

Is it possible to stop this or turn it off?! If so, how? I would mention that I do use adblockers for both YouTube (which are fantasic but I thought only apply to YouTube?) and DuckDuckGo Privacy Essentials but can't see how they would block the opening of "ad" websites.

Thanks in advance for any assistance!

Hi

I would need some help

Example. Let's say I'm using FirefoxTranslations to translate an average-sized article, on Wikipedia, from German into English.

On the top left hand side of the screen, FirefoxTranslations tells me it has downloaded 17'140'835 bytes.

It always seems to be the same amount of bytes. This is downloaded for every single translation.

I thought that, once downloaded, the vocabulary would be stored, locally, on my computer. Permanently.

Doesn't look like it's happening.

What am I doing wrong?

Thanks for any help

Christian