I can get to my account. see screenshot Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox You can also try '''Clear all items for a single site'''. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions