Firefox 技術支援討論區

After the version 110 update, Firefox has issues displaying text in certain pages like Google Calc, PDF forms, online publication readers. The text seems to break up and fade out. Navigating up and down the page often restores the missing text, but not all of it. Suck pages render without issue in Google Chrome. I am using Firefox in a Linux container within ChromeOS (stable channel), but this issue only started after the latest Firefox update.

It appears that the Firefox v. 111 update has solved this issue.

My USB connected mouse no longer scrolls in Firefox. The mouse is working correctly in other programmes eg: Thunderbird and other web browsers. Can you sugest possible solutions please. I am using the latest Firefox update with the latest available windows 10 update . Many thanks Keith Carpenter

I cannot access https://www.ebay.co.uk/ with Firefox. Just get a blank screen and it never seems to load. I can access other sites ok in Firefox and I can access it in Edge. I ran the refresh option to disable all plugins and it didn't fix it.

Since the last but two update. actually in January. this is what has happened to the message boxes on MSN. That is someone replies to me through a comment and a box with the reply pops up. This is the result.

<a class="link" href="fast-xi3567{fast-xi3567-7385}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7386}fast-xi3567</a> replied to <a class="cwt-link" href="fast-xi3567{fast-xi3567-7387}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7388}fast-xi3567</a>. fast-xi3567{fast-xi3567-7389}fast-xi3567 <a href="fast-xi3567{fast-xi3567-7390}fast-xi3567" target="_self"> fast-xi3567{fast-xi3567-7391}fast-xi3567 </a>

I've attached an image of what's happening to me. Since last update, the toolbar is 50% allocated to blank space which cannot be used.

For example, I cannot drag to resize the search box across to the left side of the toolbar (which is where I like it), nor can any item be dragged or placed there.

I'm pondering (if I know how) installing an older version and preventing updates etc.

Is there another solution? Is anyone else seeing this?

Any tips would be hugely appreciated.

Cheers, Matt (Australia)

Not sure if this is the best place to ask, but when I try to take a document from one place and try to insert it into another document, hitting Crtl-A, Ctrl-C or -X to cut it from Doc 1 then hitting Ctrl-V and pasting it into Doc 2 wipes out the margin setting arrows so I can't change the margins to match Doc 2. And my attempts to get around that screw up the formatting of the document. Any suggestions? Thanks.

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is an autostarting video. But instead of either waiting until I click on it or autostarting normally, it flashes wildly. I have disabled all extensions and the problem persists. Has anyone else encountered this? And more importantly, does anyone have a fix for this issue?

Bob Reed

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)????

It's suppose to open a blank page. I set my preferences to open a blank page for a new tab. This never happened before until I updated my Firefox. I am using 110.0 Firefox browser on my Mac. I am running Mac OS 10.15.7

Never had this problem before and I did a clean install.

Hi Mozilla, I subscribe to the videopass on motogp.com. I recently went on to renew my subscription but couldn't proceed because of the following message. "Sorry, we are unable to proceed with your purchase as we have detected that the billing address does not match your location" My profile location is "The United Kingdom of Great Britain and Northern Ireland", but my billing location is "United Kingdom". They are apparently two different locations according to the website. I must add, these locations are from a dropdown menu so I cannot change them. I emailed motogp and their tech people reckon either my browser (Firefox) or my internet provider (Sky) could be having a conflict with the payment platform. What do you think? Personally, I think It's the website's problem but any advice would be helpful. This is the first time I have tried to renew, usually I just let it auto-renew. Regards,

Steve.

Hi, I recently needed to wipe my drive and reinstall my windows install. Since i was connected to a Firefox account and enabled sync i thought that all my extensions and bookmarks would show up when i logged back in on my newly reset computer. But problem is that i just logged in and nothing is sync, i lost everything! Is there any way to get it back somehow or is everything lost?

Thank you!

The bookmarks scrolling issue since the last update remains, and there has been zero response from support regarding it, no matter who's asked about it.

How about this - when is the next FF update expected? I'm sick and tired of wasting time using a browser that only lets you open one bookmark at a time, and expects you to scroll down through all of them each time you need to access a different one since it no longer holds its place like it did before the last update. And I'm sick and tired of wasting time reporting an issue to "support" only for it to be ignored.

Hello,

When Firefox updates, a new tab is openned upon the next start, with the new version content or patchnote. I would like to avoid this informative tab.

Is there a way to deactivate it?

Thank you in advance.

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

Hello.

I use the "Forget" button regularly. Recently, I've noticed that complete browser history (cookies and all) are all being deleted even though only 5 minutes or two hours are selected.

Any others having this issue? Doug

Hi everyone.

Since updating to the latest version of Firefox, I can't see anything displayed on the Youtube website.

When I open a tab and navigate to Youtube, I can see faint grey placeolders in the background, but no images or text (screenshot attached).

Does anyone know why this is happening?

Thanks.

Since installing Firefox 110.0.1 on Windows 10 machine, my search bar is only about 1" wide. When I enter Troubleshoot Mode, the search bar is normal. So, I disabled every extension and am now using the built in Firefox Theme. I even went so far as to remove my chrome folder from the profile but the problem still persists. What can I do to correct this?

Thank you, Reynaldo