Firefox 技術支援討論區

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

Hi. I bought new pc, and i'm trying to set up mozilla with all my passwords and bookmarks, from old pc. But after i logged in, bookmarks and passwords dont appear in a browser. I had so much important stuff there that im now kinda scared. Thanks for any help in advance

I use the Windows registry FontSubstitutes (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes) to replace system fonts like Segoe UI with other fonts. It takes a lot of work to get Windows itself to respect these options, to the extent that I have to make it believe Segoe UI isn't present by modifying a different registry location (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts).

However, Firefox does not respect the FontSubstitutes settings. Based on a previous post here, this is something it did prior to Firefox 89, but has stopped doing.

An ideal solution would be a way for Firefox to correctly read my FontSubstitutes settings. An acceptable workaround would be a way to provide Segoe UI for Firefox to use while still preventing its use in other applications. (I know that, for instance, Adobe Photoshop allows users to install fonts to Photoshop itself, bypassing the system fonts folder entirely.)

I cleared cache, junk, and history from my computer, and now I have no bookmarks on Firefox, and when I bring up the restore option it give me several options but not bookmarks. Can someone please help me to restore them. Thanks

In trying to solve my problem, I am going from bad to worse! Embarrassing! Screenshot of Chinese character issue is attached. Also, when I try to sign into Firefox from that page - https://support.cdn.mozilla.net/hi-IN/questions/1381354 - I am blocked from signing in. Somehow I am signed in now, but not sure how. duh! So first, the Chinese characters I need to solve, THEN have a question about an issue with mailto - no gmail default option. I have legacy handlers downloaded, kindly provided by jscher2000. Thank you! Do I drag his legacy handlers into my profile, if I am able to do so? I have tried all other suggestions on this problem. I really hope not to have to start anew with Firefox, because I have years of settings I am afraid I will lose. (Know it is doable, but I am a coward, as well as stupid, apparently.) Thanks in advance.

I have Firefox set to "view PDF files in Firefox", but this is not happening with sites like Capital One and Consumer's Energy. these sites are just saving directly to my downloads folder even though I 1) Want to view the file first and 2) if it is going to save a flle, it is set up to ask where the file should be saved.

Neither of these things are happening even though I have them set up correctly in Settings.

Hi, I've been trying to transfer from Chrome to Firefox but have been experiencing a graphical error with primarily the toolbar in Google Docs. The places where icons should be denoting what each button does are empty - I do not have any extensions, plugins, or themes installed that would be causing this. I did install the Dark Reader extension to see if it would show icons when using it, which it did not. It actually is not exclusive to the toolbar, as drop-down menus that would normally have icons do not either. I tested in both Microsoft Edge and Chrome and this issue does not arise on either.

While Docs has been the primary issue, it persists across all Google Drive apps (Sheets, Slides, Drawings, and more). My version of Firefox is up to date and I am on an HP laptop running Windows 10. If anyone is able to help diagnose the issue at hand or direct me to another support thread where this issue has been resolved, it would be highly appreciated. Thank you so much!

Hello at Mozilla Support,

I'm having this issue where sometimes, when I double-click to download a link or open a downloads item, it opens the same bookmark page instead. This is the page, and not sure if it's alphabetical, since this pages starts with an 'a' "https://authorspublish.com/#optin" Wondering how I can get this to stop changing the page I am on and opening the bookmark.

Thanks, Sonya

I am very unhappy after 2 weeks using the current version of Firefox 109.0.1.8427 on Win 10. Most of my prior add-ons are gone or do not work, even though Firefox shows them as installed.

I can't live with this version; most of my prior add-ons are not accessible (no symbols to click on even though Firefox says they are installed). The others are missing or require me to access the application menu plus several more clicks, instead of single-clicking an icon on the Firefox header.

How can I get back to the prior version (without having to determine and save/restore everything else that changed in my Win 10 sysres since the current Firefox was installed)?

Was filling out pdf version of 2022 IRS tax forms and discovered leading zero is suppressed in Firefox PDF v109.0.1 64 bit on Windows 10. "Before" image is after typing leading zero but before 'enter' or moving to next field. "After" image is after typing leading zero and after 'enter' or moving to next field. The leading zero disappears.

Saving pdf does not change leading zero suppression.

To see if the pdf document was configured by the IRS to suppress leading zero, I opened the same form in Microsoft Edge v109.0.1518.78 64 bit on Windows 10. It retained the leading zero after typing then 'enter' or moving to next field.

While using MS Edge to complete pdf forms fixes my immediate issues, there still seems to be a defect in Firefox pdf.

How can I turn off the new Facebook Comment popup? I want to use the old version where the comments are listed under the original pots not in a seperate narrow popup window.

Hello,

I am meeting a problem with Firefox Relay. My e-mail mask named “qvmod***@mozmail.com” do not forward e-mails to "Main e-mail" since one or two weeks. Can you solve the problem, please? I need to receive e-mails from this mask, important for my business. Thank you.

Best regards, G-ArtRay

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a new primary password). But this is obviously not the case. But maybe I just didn't understand the way this works?

Clicking the mousewheel still works, but scrolling doesn't work. This behavior occurs on tab bar as well.

Using option "Restart with addon disabled" from about:profiles can make the mousewheel scrolling work, but manually disabled all addon and restart just won't solve it.

There used to be icons for the few addons I use like AdBlock Utlimate. Now with Firefox 109.0 in OpenMandriva Linux v. 23.90 and 23.01 or with Firefox 109.0.1 tar.bz2 from Mozilla website they are gone. Problem occurs with Ublock Origin and the DeepL Multi-translate addon also. (I use AdBlock Ultimate or Ublock Origin, not both at same time.)

I do not know if this is something in Firefox or something in OpenMandriva Linux but would like to find out soon if possible.

The only work around I have is to use an old profile. My best guess is that profile may be from time of v. 103-104 or there about.

Whenever I use Firefox 109.0 (on Ubuntu 22.04) to transfer money between savings and checking in my online banking account, I get a window pop-up that says "No Apps Available". This is something going on my bank's servers and shouldn't require Firefox or any local helper apps on my end to do anything. I will post the window that pops up. Has anyone else encountered this? And is there a way to disable these pop-up?

All of a sudden when I press F6, it starts a Google search (see image) instead of just focusing the address bar. This is rather annoying because I use F6 all the time to go to a different page (e.g. type "mail" and then follow the autocomplete to mail.google.com) and that doesn't work if it wants search google for mail instead.

How do I revert this to its normal behaviour?

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Hello, I am contacting you guys in hopes of a fix of the removing the following certificate not going away despite me deleting it in certificates. When deleted it appears again when I restart Firefox. "Your browser is being managed by your organization".

Note I believe its from threat protection from NordVPN, however, I deleted NordVPN and threat protection and all the remnants with an App Shredder for this to still be here.

I am using Firefox version 109.0.1 and MacOS 13.2 (22D49) (i'm using a m1 macbook air)

I have tried manually deleting it multiple times and using the following terminal command recommended to me from someone on reddit.

(Said terminal code I tried) sudo defaults write /Library/Preferences/org.mozilla.firefox EnterprisePoliciesEnabled -bool FALSE

None of this worked. Hopefully there's a fix.