Firefox 技術支援討論區

Need to be able to load pages without every other webpage failing due to the error message : An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR.

I am ready to uninstall Firefox and use Chrome exclusively. It is maddening. I have gone through the firewall exercise and fire fox appears to have permissions.

Dear Sir/Madam, I am using the latest version of Firefox on Windows 10, and I tried to login to the Microsoft Teams website: I received the message on attach. I disabled all the add-ons, yet the problem remains. I would like to know if it may be a firewall issue or if I have to reinstall Firefox (or change any other settings). Thank you for your help on this matter. Regards, Stefano

I am on Windows 10. I utilize Firefox browser only. I have always been able to log in to my 53.com online account. Every time you update, it messes my 53.com online account. I don't have a problem with Google Chrome but do not use it because I don't like it. Your advice is appreciated.

BCook

how to stop the annoying url popup that only moves from corner to corner when you mouseover it. It interferes with all the links nearby and annoys the hell out of me. I don't feel like "coding" so if you can't give me an easy solution I will swith to another browser.

Firefox keeps suggesting deleted bookmarks when I type in the address/search bar. Bookmarks I deleted 5+ months ago.

I have removed the bookmarks from all my computers and phones. I reset my firefox account. Completely deleted the Firefox application and sub-files and folders from computers and mobile and re-installed fresh and clean copies and the deleted bookmarks are still sugested. Even installed on a completely new PC and they still come up.

I have rechecked my bookmark lists and they are not in there.

Any help on how to stop firefox recommending deleted bookmarks would be very helpful.

Thanks R

Within the last few days, the font in gmail has changed. When I go to gmail settings I can select a different font but the "save settings" remains greyed out and therefore the change cannot be made. If I enter gmail on a different browser I can change the font. This fault seems to be related to Firefox. Do you have a solution?

How do I add a site in setting - camera permissions to allow it to use my camera and microphone while still blocking other sites from asking to be allowed to use it.

Duplicate. See https://support.mozilla.org/questions/1385117

I’m using Firefox 103.0.1 (64-Bit) on a Windows 10 Home Version/Build 10.0.19044

My Firefox Home page is set to Google.com with the URL of: https://www.google.com

Additionally, New Tabs are set to the same Google main search page. A major frustration is that, intuitively, one would expect the input cursor to be blinking-away and chomping-on-the-bit waiting for the user’s query. No such luck… it seems necessary to manually use the mouse / finger or pointing device to put the focus in the webpage’s Search window located below the colored Google logo.

How do I adjust a setting to place the expected input cursor where we expect it to be (without the manual intervention)?

Image of Homepage attached

Thank You, Terry Page Senator.Page@Verizon.net or SenatorPage@GMail.com

Hello: I am using Firefox Ver 103, with windows 10. Since I have updated, Firefox does not auto log me in. It used to bring me right to the main page for Xfinity, now it brings me to a setup page that I have to log into, and then I can go to my regular log-on page. I have looked over the setups, but all look the same. How can I get Firefox 103 to auto-log me in like it used to? thanks very much for any help:) Allen

Hello!

I have had this problem for about 9 months. The reason is somehow related to the autoplay of multimedia on web pages. Technical information is given at the end.

After starting work on the computer, all functions work correctly. The video plays normally. After several hours of working at the computer, scrolling through the feed on Instagram (before the video appears in the feed), or viewing stories, or opening a video on YouTube, the web page freezes for a few seconds, after which the screen also turns off for a few seconds (not goes blank), and when it is turned back on, the video either does not play at all showing the loading animation, or only the sound is played, and instead of the video, only a rectangle filled with a random color (black, green, pink) appears.

After that, ALL videos in ALL open tabs stop playing again. Google spreadsheets also stop working (sometimes it also happens because of them, not the video).

This issue also affects other programs on this PC. For example, Telegram Desktop. It shows previews of images and videos, stickers and GIFs, but when I try to open an image to full screen or play a video, the screen goes completely black. But at this time the video is playing and I can hear the sound. Although the mouse cursor is not showing, the controls work and I can close the view in the upper right corner.

Restarting programs does not solve the problem, but ending the Windows session or restarting helps.

OS: Windows 10 Pro 64-bit (21H2) Firefox: 103.0.1 64-bit currently, problems started since 80s version Hardware: Intel Core i3-7100 CPU @ 3.90GHz; RAM 8Gb; Intel HD Graphics 630

What has already been done:

 - disabling all add-ons
 - memory test using memtest
 - complete reinstallation of windows with formatting of the system disk

How can I gather logs or technical information about these crashes to find the cause?

PS. Sorry for the mistakes in the text. this is google translate

For years I am able to click on different emails and view my messages. But suddenly the one email (see screen shot) is not syncing. I don't know if this is a Firefox issue or AT&T. I have tried everything I know but the problem persists. AT&T tells me I should not be able to see multiple email addresses but I have been doing it for years. Does anyone has a solution to this problem? I am using the latest app from Currently,AT&T/Yahoo!+. AT&T just does not care about this. If you can reach them, they can't help. It is driving me crazy.

I just created an email mask. For some reason, I ending with two email mask. (@Mozilla.com) I just sign in for one. I clicked the delete sign to delete one,but it's telling me that I will lose my email data. I didn't use the "Add account name" because of this. Also, do I have to pay to an email mask?

Hi,

I don't know how but it seems I lost all my account related data. I connected my account to my new computer but I don't have anything: no history, no apps, no password. Is there anything i can do? I have the hard disk of the old computer, can I restore the data from it?

Thank you

1. Tried troubleshoot mode(the one with all extensions disabled). No luck.

2. New profile. => Firefox can start without problem

3. Copy the sessionstore.jsonlz4 to the new profile => crash like before

4. Replace the sessionstore.jsonlz4 with the backup in "sessionstore-backups" =>firefox can start-up after loading for a few minutes

Currently at no. 4, but it happened again after a few days. Please help. I dont want to lose my tabs.

The crash reports that I've submitted so far: Report ID Date Submitted bp-60568900-74a7-458a-8641-43c170220803 03/08/2022, 23:01 View bp-f58abb44-3fb2-4b0f-b20d-215250220724 24/07/2022, 18:41 View bp-5ba0e11d-6e7a-4a66-9e27-aa67c0220724 24/07/2022, 18:41 View bp-769dd74c-c24b-4735-a6bf-eef480220724 24/07/2022, 18:41 View bp-4554aa52-165f-45e7-8768-eca130220724 24/07/2022, 18:41 View bp-c1cd6349-709e-45ac-baa4-f9d380220724 24/07/2022, 18:40 View bp-97edce30-5314-47be-81a7-0409a0220724 24/07/2022, 18:40 View bp-4e1927bc-c586-4f1e-8171-fc3580220803 04/08/2022, 00:02 View

It happens once on 23/07/2022 and I fixed it with no.4. and then it started again yesterday

My side bars do not show anymore, contacts and games I play do not show. I have to use slider bar because what is showing is so huge I can't see everything I saw before. Trying to make it smaller does not work. Trying to make print smaller does not help. This happened with the last update in July.