Firefox 技術支援討論區

Hi, I'm having some issue with the syncing of bookmarks. Some changes in bookmarks in one device (desktop) don't synchronize properly to others devices (desktop also). I have lost many bookmarks, names changed that don't change, disappearing of complete folders, etc. This are the last three error-sync-number.txt files I have on about:sync-log of an affected device, hope someone notices something relevant that could help me solve this horrible problem. Thanks a lot in advance!

> 18 KB 5/11/22 06:03:25 GMT-3 [code] 1652259651046 Sync.LogManager DEBUG Flushing file log 1652259651047 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1652259651066 Sync.LogManager DEBUG Log cleanup threshold time: 1651395651066 1652259651136 Sync.LogManager DEBUG Done deleting files. 1652259802124 Sync.Service DEBUG User-Agent: Firefox/100.0 (Linux x86_64) FxSync/1.102.0.20220428192727.desktop 1652259802124 Sync.Service INFO Starting sync at 2022-05-11 06:03:22 in browser session 36uL2omhWuR8 1652259802124 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1652259802127 Sync.Status INFO Resetting Status. 1652259802127 Sync.Status DEBUG Status.service: error.sync.failed_partial => success.status_ok 1652259802128 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1652259802128 FirefoxAccounts DEBUG getOAuthToken enter 1652259802129 FirefoxAccounts TRACE getCachedToken returning cached token 1652259802129 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1652259802129 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1652259802336 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/157505907/info/collections 1652259802337 Sync.Service DEBUG Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/157505907/info/configuration 1652259802518 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/157505907/info/configuration 1652259802519 Sync.Service DEBUG Fetching global metadata record 1652259802519 Sync.Service DEBUG Weave Version: 1.102.0 Local Storage: 5 Remote Storage: 5 1652259802519 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1652259802519 Sync.Service INFO Testing info/collections: {"addons":1639889656.63,"clients":1652259584.94,"tabs":1652259589.3,"extension-storage":1652258689.77,"bookmarks":1652259781.8,"crypto":1615941892.22,"prefs":1650594434.54,"forms":1652258783.37,"meta":1652221152.47,"passwords":1651525754.58,"history":1652258554.35} 1652259802519 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1615941892.22 1652259802519 Sync.Synchronizer DEBUG Refreshing client list. 1652259802520 Sync.Engine.Clients DEBUG Resetting clients last sync time 1652259802731 Sync.Collection DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/157505907/storage/clients?full=1&limit=1000 1652259802734 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 4 reconciled. 1652259802734 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1652259802737 Sync.Engine.Clients INFO Uploading 0 outgoing records 1652259802739 Sync.Synchronizer INFO Updating enabled engines: 4 clients. 1652259802739 Sync.Synchronizer INFO Syncing all enabled engines. 1652259802740 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259802741 Sync.Engine.Prefs INFO Uploading 0 outgoing records 1652259802742 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259802742 Sync.Engine.Passwords INFO Uploading 0 outgoing records 1652259802743 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259802743 Sync.Engine.Tabs INFO Uploading 0 outgoing records 1652259802745 Sync.Engine.Bookmarks DEBUG Checking if server sync ID aE3qOUNckAPl matches existing 1652259803063 Sync.Collection DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/157505907/storage/bookmarks?newer=1652259495.91&full=1&sort=oldest&limit=1000 1652259803076 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1652259803441 Sync.Engine.Bookmarks INFO Records: 1 applied, 1 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259803441 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust 1652259803552 Sync.Engine.Bookmarks.Mirror DEBUG Building local tree 1652259805378 Sync.Engine.Bookmarks.Mirror DEBUG Building remote tree 1652259805601 Sync.Engine.Bookmarks.Mirror DEBUG Building merged tree 1652259805698 Sync.Engine.Bookmarks.Mirror DEBUG Applying merged tree 1652259805707 Sync.Engine.Bookmarks.Mirror DEBUG Updating local items in Places 1652259805707 Sync.Engine.Bookmarks.Mirror DEBUG Cleaning up observer notifications left from last sync 1652259805707 Sync.Engine.Bookmarks.Mirror DEBUG Inserting Places for new items 1652259805708 Sync.Engine.Bookmarks.Mirror DEBUG Updating origins for new URLs 1652259805708 Sync.Engine.Bookmarks.Mirror DEBUG Staging apply remote item ops 1652259805710 Sync.Engine.Bookmarks.Mirror DEBUG Staging change GUID ops 1652259805710 Sync.Engine.Bookmarks.Mirror DEBUG Staging apply new local structure ops 1652259805710 Sync.Engine.Bookmarks.Mirror DEBUG Removing tombstones for revived items 1652259805710 Sync.Engine.Bookmarks.Mirror DEBUG Inserting new tombstones for non-syncable and invalid items 1652259805710 Sync.Engine.Bookmarks.Mirror DEBUG Removing local items 1652259805710 Sync.Engine.Bookmarks.Mirror DEBUG Recording observer notifications for removed items 1652259805752 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} 1652259805753 Sync.Status DEBUG Status for engine bookmarks: error.engine.reason.unknown_fail 1652259805753 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1652259805753 Sync.ErrorHandler DEBUG bookmarks failed: MergeError: Failed to execute statement with code 19 (NOT NULL constraint failed: itemsRemoved.title)(resource://gre/modules/SyncedBookmarksMirror.jsm:1397:5) JS Stack trace: MergeError@SyncedBookmarksMirror.jsm:1397:5 handleError@SyncedBookmarksMirror.jsm:764:22 1652259805754 Sync.Engine.Addons DEBUG Refreshing reconciler state 1652259805754 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1652259805756 Sync.AddonsReconciler DEBUG Rectifying state for addon Notes by Firefox (version=4.3.7, id=notes@mozilla.com) 1652259805756 Sync.AddonsReconciler DEBUG Rectifying state for addon Side View (version=0.4.6423, id=side-view@mozilla.org) 1652259805756 Sync.AddonsReconciler DEBUG Rectifying state for addon AdBlocker for YouTube™ (version=0.3.4, id=jid1-q4sG8pYhq8KGHs@jetpack) 1652259805756 Sync.AddonsReconciler DEBUG Rectifying state for addon HTTPS Everywhere (version=2021.7.13, id=https-everywhere@eff.org) 1652259805756 Sync.AddonsReconciler DEBUG Rectifying state for addon Privacy Badger (version=2021.11.23.1, id=jid1-MnnxcxisBPnSXQ@jetpack) 1652259805756 Sync.AddonsReconciler DEBUG Rectifying state for addon Facebook Container (version=2.3.2, id=@contain-facebook) 1652259805756 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Multi-Account Containers (version=8.0.7, id=@testpilot-containers) 1652259805756 Sync.AddonsReconciler DEBUG Rectifying state for addon DoH Roll-Out (version=2.0.0, id=doh-rollout@mozilla.org) 1652259805756 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0.1, id=formautofill@mozilla.org) 1652259805756 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=39.0.1, id=screenshots@mozilla.org) 1652259805756 Sync.AddonsReconciler DEBUG Rectifying state for addon WebCompat Reporter (version=1.4.2, id=webcompat-reporter@mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon Picture-In-Picture (version=1.0.0, id=pictureinpicture@mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon System theme — auto (version=1.3, id=default-theme@mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon Light (version=1.2, id=firefox-compact-light@mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon Dark (version=1.2, id=firefox-compact-dark@mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Alpenglow (version=1.4, id=firefox-alpenglow@mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon Google (version=1.2, id=google@search.mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.com (version=1.3, id=amazondotcom@search.mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon Wikipedia (en) (version=1.1, id=wikipedia@search.mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon Bing (version=1.3, id=bing@search.mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo (version=1.1, id=ddg@search.mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon Add-ons Search Detection (version=2.0.0, id=addons-search-detection@mozilla.com) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compatibility Interventions (version=100.2.1buildid20220504.194401, id=webcompat@mozilla.org) 1652259805757 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.8.1.1, id=gmp-gmpopenh264) 1652259805759 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1652259805762 Sync.Engine.Addons.Store DEBUG reset-search-defaults@mozilla.com not syncable: vetoed by the addon manager. 1652259805762 Sync.Engine.Addons.Store DEBUG reset-search-defaults@mozilla.com not syncable: vetoed by the addon manager. 1652259805763 Sync.Engine.Addons.Store DEBUG 2022red-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG 2022orange-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG 2022green-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG 2022yellow-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG 2022blue-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG proxy-failover@mozilla.com not syncable: vetoed by the addon manager. 1652259805763 Sync.Engine.Addons.Store DEBUG lush-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG lush-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG lush-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG abstract-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG abstract-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG abstract-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG elemental-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG elemental-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG elemental-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259805763 Sync.Engine.Addons.Store DEBUG cheers-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG cheers-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG cheers-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG graffiti-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG graffiti-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG graffiti-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG foto-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG foto-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG foto-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022red-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG default-theme@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022yellow-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022red-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022orange-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022yellow-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022green-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022orange-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022blue-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022green-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022blue-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG default-theme@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022red-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022orange-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022green-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022yellow-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259805764 Sync.Engine.Addons.Store DEBUG 2022blue-colorway@mozilla.org not syncable: not installed in profile. 1652259805765 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259805765 Sync.Engine.Addons INFO Uploading 0 outgoing records 1652259805765 Sync.Engine.CreditCards DEBUG First sync, uploading all items 1652259805766 Sync.Engine.CreditCards INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259805766 Sync.Engine.CreditCards INFO Uploading 0 outgoing records 1652259805767 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259805767 Sync.Engine.Forms INFO Uploading 0 outgoing records 1652259805767 Sync.Engine.History DEBUG Checking if server sync ID AssaVewF6on9 matches existing 1652259805768 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259805768 Sync.Engine.History INFO Uploading 0 outgoing records 1652259805773 Sync.Engine.Extension-Storage INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259805773 Sync.Engine.Extension-Storage INFO Uploading 0 outgoing records 1652259805774 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1652259805774 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1652259805774 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1652259805774 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1652259805774 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1652259805774 Sync.Doctor INFO Skipping check of creditcards - disabled via preferences 1652259805774 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1652259805774 Sync.Doctor INFO Skipping check of history - disabled via preferences 1652259805774 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1652259805774 Sync.Doctor INFO Skipping validation: no engines qualify 1652259805775 Sync.Synchronizer INFO Sync completed at 2022-05-11 06:03:25 after 3.65 secs. 1652259805775 Sync.Declined DEBUG Handling remote declined: [] 1652259805775 Sync.Declined DEBUG Handling local declined: [] 1652259805775 Sync.Declined DEBUG Declined changed? false 1652259805776 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1652259805776 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1652259805776 Sync.SyncScheduler DEBUG Next sync in 90000 ms. (why=schedule) 1652259805784 FirefoxAccounts TRACE not checking freshness of profile as it remains recent /code

> 19 KB 5/11/22 06:04:59 GMT-3 [code] 1652259805784 Sync.LogManager DEBUG Flushing file log 1652259805785 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1652259805837 Sync.LogManager DEBUG Log cleanup threshold time: 1651395805837 1652259805916 Sync.LogManager DEBUG Done deleting files. 1652259812133 Sync.RemoteTabs INFO Generating tab list with filter 1652259812135 Sync.RemoteTabs DEBUG Processing client: {"id":"ZR6LxLtNKGqh","type":"client","name":"desktop’s Firefox on debian","clientType":"desktop","lastModified":1652229630900,"tabs":[]} 1652259812173 Sync.RemoteTabs DEBUG Processing client: {"id":"aab49c5ed25f534e3ac7f72d373eb9ba","type":"client","name":"moto's Fennec on lineage","clientType":"phone","lastModified":1652259589300,"tabs":[]} 1652259812174 Sync.RemoteTabs DEBUG Processing client: {"id":"zq1KOQxjaa8G","type":"client","name":"dell’s Firefox on arch","clientType":"desktop","lastModified":1652258966940,"tabs":[]} 1652259812175 Sync.RemoteTabs INFO Final tab list has 3 clients with 204 tabs. 1652259895778 Sync.Service DEBUG User-Agent: Firefox/100.0 (Linux x86_64) FxSync/1.102.0.20220428192727.desktop 1652259895779 Sync.Service INFO Starting sync at 2022-05-11 06:04:55 in browser session 36uL2omhWuR8 1652259895780 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1652259895786 Sync.Status INFO Resetting Status. 1652259895786 Sync.Status DEBUG Status.service: error.sync.failed_partial => success.status_ok 1652259895787 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1652259895787 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1652259895788 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1652259896174 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/157505907/info/collections 1652259896175 Sync.Service DEBUG Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/157505907/info/configuration 1652259896175 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1652259896358 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/157505907/info/configuration 1652259896358 Sync.Service DEBUG Fetching global metadata record 1652259896358 Sync.Service DEBUG Weave Version: 1.102.0 Local Storage: 5 Remote Storage: 5 1652259896359 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1652259896359 Sync.Service INFO Testing info/collections: {"clients":1652259584.94,"meta":1652221152.47,"extension-storage":1652258689.77,"bookmarks":1652259781.8,"prefs":1650594434.54,"history":1652258554.35,"forms":1652258783.37,"passwords":1651525754.58,"tabs":1652259589.3,"crypto":1615941892.22,"addons":1639889656.63} 1652259896359 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1615941892.22 1652259896359 Sync.Synchronizer DEBUG Refreshing client list. 1652259896359 Sync.Engine.Clients DEBUG Resetting clients last sync time 1652259896360 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1652259896567 Sync.Collection DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/157505907/storage/clients?full=1&limit=1000 1652259896570 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 4 reconciled. 1652259896571 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1652259896573 Sync.Engine.Clients INFO Uploading 0 outgoing records 1652259896574 Sync.Synchronizer INFO Updating enabled engines: 4 clients. 1652259896575 Sync.Synchronizer INFO Syncing all enabled engines. 1652259896576 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259896576 Sync.Engine.Prefs INFO Uploading 0 outgoing records 1652259896578 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259896578 Sync.Engine.Passwords INFO Uploading 0 outgoing records 1652259896579 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259896579 Sync.Engine.Tabs INFO Uploading 1 outgoing records 1652259896592 Sync.Engine.Tabs INFO Posting 1 records of 5266 bytes with batch=true 1652259896592 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1652259896593 Sync.Collection DEBUG POST Length: 5266 1652259896852 Sync.Collection DEBUG POST success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/157505907/storage/tabs?batch=true&commit=true 1652259896855 Sync.Engine.Bookmarks DEBUG Checking if server sync ID aE3qOUNckAPl matches existing 1652259896864 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259896865 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust 1652259896943 Sync.Engine.Bookmarks.Mirror DEBUG Building local tree 1652259898602 Sync.Engine.Bookmarks.Mirror DEBUG Building remote tree 1652259898838 Sync.Engine.Bookmarks.Mirror DEBUG Building merged tree 1652259898936 Sync.Engine.Bookmarks.Mirror DEBUG Applying merged tree 1652259898944 Sync.Engine.Bookmarks.Mirror DEBUG Updating local items in Places 1652259898944 Sync.Engine.Bookmarks.Mirror DEBUG Cleaning up observer notifications left from last sync 1652259898944 Sync.Engine.Bookmarks.Mirror DEBUG Inserting Places for new items 1652259898945 Sync.Engine.Bookmarks.Mirror DEBUG Updating origins for new URLs 1652259898946 Sync.Engine.Bookmarks.Mirror DEBUG Staging apply remote item ops 1652259898947 Sync.Engine.Bookmarks.Mirror DEBUG Staging change GUID ops 1652259898947 Sync.Engine.Bookmarks.Mirror DEBUG Staging apply new local structure ops 1652259898947 Sync.Engine.Bookmarks.Mirror DEBUG Removing tombstones for revived items 1652259898947 Sync.Engine.Bookmarks.Mirror DEBUG Inserting new tombstones for non-syncable and invalid items 1652259898947 Sync.Engine.Bookmarks.Mirror DEBUG Removing local items 1652259898947 Sync.Engine.Bookmarks.Mirror DEBUG Recording observer notifications for removed items 1652259898967 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} 1652259898968 Sync.Status DEBUG Status for engine bookmarks: error.engine.reason.unknown_fail 1652259898968 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1652259898968 Sync.ErrorHandler DEBUG bookmarks failed: MergeError: Failed to execute statement with code 19 (NOT NULL constraint failed: itemsRemoved.title)(resource://gre/modules/SyncedBookmarksMirror.jsm:1397:5) JS Stack trace: MergeError@SyncedBookmarksMirror.jsm:1397:5 handleError@SyncedBookmarksMirror.jsm:764:22 1652259898969 Sync.Engine.Addons DEBUG Refreshing reconciler state 1652259898969 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1652259898972 Sync.AddonsReconciler DEBUG Rectifying state for addon Notes by Firefox (version=4.3.7, id=notes@mozilla.com) 1652259898972 Sync.AddonsReconciler DEBUG Rectifying state for addon Side View (version=0.4.6423, id=side-view@mozilla.org) 1652259898973 Sync.AddonsReconciler DEBUG Rectifying state for addon AdBlocker for YouTube™ (version=0.3.4, id=jid1-q4sG8pYhq8KGHs@jetpack) 1652259898973 Sync.AddonsReconciler DEBUG Rectifying state for addon HTTPS Everywhere (version=2021.7.13, id=https-everywhere@eff.org) 1652259898973 Sync.AddonsReconciler DEBUG Rectifying state for addon Privacy Badger (version=2021.11.23.1, id=jid1-MnnxcxisBPnSXQ@jetpack) 1652259898973 Sync.AddonsReconciler DEBUG Rectifying state for addon Facebook Container (version=2.3.2, id=@contain-facebook) 1652259898973 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Multi-Account Containers (version=8.0.7, id=@testpilot-containers) 1652259898974 Sync.AddonsReconciler DEBUG Rectifying state for addon DoH Roll-Out (version=2.0.0, id=doh-rollout@mozilla.org) 1652259898974 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0.1, id=formautofill@mozilla.org) 1652259898974 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=39.0.1, id=screenshots@mozilla.org) 1652259898974 Sync.AddonsReconciler DEBUG Rectifying state for addon WebCompat Reporter (version=1.4.2, id=webcompat-reporter@mozilla.org) 1652259898975 Sync.AddonsReconciler DEBUG Rectifying state for addon Picture-In-Picture (version=1.0.0, id=pictureinpicture@mozilla.org) 1652259898975 Sync.AddonsReconciler DEBUG Rectifying state for addon System theme — auto (version=1.3, id=default-theme@mozilla.org) 1652259898975 Sync.AddonsReconciler DEBUG Rectifying state for addon Light (version=1.2, id=firefox-compact-light@mozilla.org) 1652259898976 Sync.AddonsReconciler DEBUG Rectifying state for addon Dark (version=1.2, id=firefox-compact-dark@mozilla.org) 1652259898976 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Alpenglow (version=1.4, id=firefox-alpenglow@mozilla.org) 1652259898976 Sync.AddonsReconciler DEBUG Rectifying state for addon Google (version=1.2, id=google@search.mozilla.org) 1652259898976 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.com (version=1.3, id=amazondotcom@search.mozilla.org) 1652259898976 Sync.AddonsReconciler DEBUG Rectifying state for addon Wikipedia (en) (version=1.1, id=wikipedia@search.mozilla.org) 1652259898977 Sync.AddonsReconciler DEBUG Rectifying state for addon Bing (version=1.3, id=bing@search.mozilla.org) 1652259898977 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo (version=1.1, id=ddg@search.mozilla.org) 1652259898977 Sync.AddonsReconciler DEBUG Rectifying state for addon Add-ons Search Detection (version=2.0.0, id=addons-search-detection@mozilla.com) 1652259898977 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compatibility Interventions (version=100.2.1buildid20220504.194401, id=webcompat@mozilla.org) 1652259898977 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.8.1.1, id=gmp-gmpopenh264) 1652259898981 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1652259898984 Sync.Engine.Addons.Store DEBUG reset-search-defaults@mozilla.com not syncable: vetoed by the addon manager. 1652259898984 Sync.Engine.Addons.Store DEBUG reset-search-defaults@mozilla.com not syncable: vetoed by the addon manager. 1652259898984 Sync.Engine.Addons.Store DEBUG 2022red-colorway@mozilla.org not syncable: not installed in profile. 1652259898984 Sync.Engine.Addons.Store DEBUG 2022orange-colorway@mozilla.org not syncable: not installed in profile. 1652259898984 Sync.Engine.Addons.Store DEBUG 2022green-colorway@mozilla.org not syncable: not installed in profile. 1652259898984 Sync.Engine.Addons.Store DEBUG 2022yellow-colorway@mozilla.org not syncable: not installed in profile. 1652259898985 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259898985 Sync.Engine.Addons.Store DEBUG 2022blue-colorway@mozilla.org not syncable: not installed in profile. 1652259898985 Sync.Engine.Addons.Store DEBUG proxy-failover@mozilla.com not syncable: vetoed by the addon manager. 1652259898985 Sync.Engine.Addons.Store DEBUG lush-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259898985 Sync.Engine.Addons.Store DEBUG lush-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259898985 Sync.Engine.Addons.Store DEBUG lush-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259898985 Sync.Engine.Addons.Store DEBUG abstract-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259898985 Sync.Engine.Addons.Store DEBUG abstract-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259898986 Sync.Engine.Addons.Store DEBUG abstract-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259898986 Sync.Engine.Addons.Store DEBUG elemental-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259898986 Sync.Engine.Addons.Store DEBUG elemental-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG elemental-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG cheers-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG cheers-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG cheers-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG graffiti-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG graffiti-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG graffiti-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG foto-soft-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG foto-balanced-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG foto-bold-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259898987 Sync.Engine.Addons.Store DEBUG 2022red-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG default-theme@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022yellow-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022red-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022orange-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022yellow-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022green-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022orange-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022blue-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022green-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022blue-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG default-theme@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022red-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022orange-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022green-colorway@mozilla.org not syncable: not installed in profile. 1652259898988 Sync.Engine.Addons.Store DEBUG 2022yellow-colorway@mozilla.org not syncable: not installed in profile. 1652259898989 Sync.Engine.Addons.Store DEBUG 2022purple-colorway@mozilla.org not syncable: not installed in profile. 1652259898989 Sync.Engine.Addons.Store DEBUG 2022blue-colorway@mozilla.org not syncable: not installed in profile. 1652259898990 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259898991 Sync.Engine.Addons INFO Uploading 0 outgoing records 1652259898992 Sync.Engine.CreditCards DEBUG First sync, uploading all items 1652259898993 Sync.Engine.CreditCards INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259898994 Sync.Engine.CreditCards INFO Uploading 0 outgoing records 1652259898996 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259898997 Sync.Engine.Forms INFO Uploading 0 outgoing records 1652259898997 Sync.Engine.History DEBUG Checking if server sync ID AssaVewF6on9 matches existing 1652259899001 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259899002 Sync.Engine.History INFO Uploading 0 outgoing records 1652259899005 Sync.Engine.Extension-Storage INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1652259899006 Sync.Engine.Extension-Storage INFO Uploading 0 outgoing records 1652259899007 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1652259899007 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1652259899007 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1652259899007 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1652259899007 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1652259899007 Sync.Doctor INFO Skipping check of creditcards - disabled via preferences 1652259899007 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1652259899007 Sync.Doctor INFO Skipping check of history - disabled via preferences 1652259899007 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1652259899007 Sync.Doctor INFO Skipping validation: no engines qualify 1652259899008 Sync.Synchronizer INFO Sync completed at 2022-05-11 06:04:59 after 3.22 secs. 1652259899008 Sync.Declined DEBUG Handling remote declined: [] 1652259899008 Sync.Declined DEBUG Handling local declined: [] 1652259899008 Sync.Declined DEBUG Declined changed? false 1652259899008 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1652259899008 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1652259899010 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1652259899019 FirefoxAccounts TRACE not checking freshness of profile as it remains recent /code

> 2 KB 5/11/22 06:09:16 GMT-3 [code] 1652259988136 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1652259988140 Sync.RemoteTabs DEBUG Processing client: {"id":"aab49c5ed25f534e3ac7f72d373eb9ba","type":"client","name":"moto's Fennec on lineage","clientType":"phone","lastModified":1652259589300,"tabs":[]} 1652259988141 Sync.RemoteTabs DEBUG Processing client: {"id":"zq1KOQxjaa8G","type":"client","name":"dell’s Firefox on arch","clientType":"desktop","lastModified":1652258966940,"tabs":[]} 1652259988142 Sync.RemoteTabs INFO Final tab list has 3 clients with 204 tabs. 1652259988264 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1652260155235 Sync.Browser INFO Sending a tab to aab49c5ed25f534e3ac7f72d373eb9ba using FxA commands. 1652260155235 FirefoxAccounts INFO Sending a tab to 1 devices. 1652260155236 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1652260155265 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/devices/invoke_command 1652260155265 Services.Common.RESTRequest DEBUG POST Length: 628 1652260156263 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/devices/invoke_command 200 1652260156263 Hawk DEBUG (Response) /account/devices/invoke_command: code: 200 - Status text: OK 1652260156263 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -263 1652260156263 FirefoxAccounts ERROR Sending was only partially successful: {"enqueued":true,"notified":false,"notifyError":"noCallback"} 1652260156263 FirefoxAccounts INFO Payload sent to device aab49c5ed25f534e3ac7f72d373eb9ba. 1652260156264 Sync.Telemetry DEBUG recording event: {"object":"command-sent","method":"open-uri","value":"8458dd71d26f3e4d7459e280d1daec613cc99a766e8fcaa59cfa441d515a1072","extra":{"flowID":"6907319e-b139-4d6b-aafc-d0acbd7bf4db","streamID":"857419c1-9576-42c0-b6d0-df68bbb8dab8"}} /code

Please tell me how to STOP the annoying Total Ad Blocker advertisements that continually show up on my screen when I am using Firefox. It's COMPLETELY ANNOYING!!!!!! I do not want to purchase this software now or later, but I will stop using Firefox if there isn't a fix for this issue. Yes, I am THAT frustrated. Thanks Steph

The background on the homepage link shortcut boxes keeps reverting to black and text underneath to white on my off-white background when a new version loads. I've used Colors to customize the look of my firefox but can't find any control for that. Once a new version kept the boxes white and the text black but now it's back to black again. Where is the control to fix this?

Google Chrome is closed and ive checked task manager to make sure that its not open in the background.

I choose my main account from google chrome and choose to import passwords and bookmarks and it says that it successfully imported it but my passwords and bookmarks are not showing up on mozilla.

I have Mozilla Firefox version 99.0 and version 100.0 listed in "Apps and Features." Firefox 99.0 4/5/2022 330MB Firefox 100.0 5/3/2022 207MB Can I safely uninstall version 99.0?

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempted to add secondary address was notified that code was sent to my old email address was was compromised & deleted by security of my carrier Want to add new email address & add secondary email account. Assistance greatly appreciated

I updated the operative system on my laptop but, when I opened Firefox and signed into my profile, it didn't import my old bookmarks, only the browsing history. Passwords and other data are all there, only the bookmarks are gone.

Is there a way to get them back?

The 100 release of Firefox turned half of my desktop web site shortcut icons to PDF icons. Why? And why only some? I have some URL shortcuts that I have no control over the icon (no change icon selection under properties). How do I get these changed back, other than redoing all the changed ones? Thanks, Wayne

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

When I type a term in the address bar or in any search engine...nothing. Links don't work from open pages. Typing a URL in the address bar doesn't work unless it's a site I've been to previously. It's very frustrating. Everything works fine in Chrome...and I hate Chrome.

Hi. How do I give permission to Firefox to open a webpage? There seems to be a firewall issue or something? Please provide the exact steps to allow a URL to be opened with my permission. How do I grant access / grant permission to access a specific site? Thanks. FYI: I'm a bit frustrated and I have a deadline coming up soon.

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I accidentally logged into Firefox at work and it merged my bookmarks from my home PC. I logged out of Firefox on the work PC and removed the bookmarks that were imported from my home PC profile. I then tried to make a new account with my work email and login to sync on my work PC but it always says primary email needed and I'm stuck. I did go to about:profiles and add a work profile but that doesn't help me. I need to make a Firefox profile on my work PC with my work email address but the primary email thing gets me. Is there a way to do this with my current work PC bookmarks not lost? Thanks