Firefox 技術支援討論區

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more.

How can I do a clean install of v91.8.0, getting rid of all existing formatting and data?

I am running Firefox 99.0.1. Lately (probably since the last update) when browsing the web, Firefox will lockup and not be responsive to clicks on hyper links. The issue goes away when I close Firefox and re-open, but after clicking on 3 or four links, it locks up again. MS Edge does not have this problem with the same websites. I did notice in Task Manager that Firefox is opening up 10 processes. Can anyone give some suggestions?

recently I had my windows 10 reinstalled and had to reinstall firefox before the reinstate of operating system I had a video add on for facebook that would let me save a video to my desktop so i can send to facebook or send privately in facebook chat> had an add on that did that but i can not find it anywhere. again i had forgotten the name i think it was browser downloader but not sure. I forgot the name but loved it also now after reinstalling fire fox in the setting where it says application and defaults i do not see my mp4 which is windows media player listed there. I am sending a screen shot to you

Firefox Freeze after today's update when attaching files on Gmail. Crashed multiple times HELP !!!

Attachment window opens on Firefox program files

Then as you search for your file the attachment window , it freezes the entire browser.

Hello, I am using Firefox 100 on Arch Linux (5.17.6-arch1-1) with GNOME 42.1, and after recent updates i doesn't play any videos, it is buffering them, plays a frame and pauses.

1. I reinstalled firefox. 2. I cleaned cache && cookies. 3. I removed extensions.

Still need a help! :)

Its not really a migration question but can be helpful to those who wish to mange their stuff without the use of other people's computers(the cloud).

I would like to turn all my addons into a text or html file of links or names. Why? The addons are going wonky again a few folders seem to be walmare but not reporting to be malware, its a huge pita to , manually write down each one. Basically, I need to nuke my install and reinstall it all fresh then reinstall all my addons. This is no easy feat when you use 20+ addons. And yes this seems to happen regularly after a couple of years.

Another question, If I sync'd just the addons would it let give me the addons fresh from the file repository without anything extra folders/files or will it just save my current addon folder corrupt files and all?

Also if I just synced addons it won't mess with my bookmarks or settings, will it?

I can't remember my mozilla password and am trying to reset it. The reset link will not work it. It says the "reset password link expired" even though it was only sent a minute ago. I'm pretty sure some of my passwords have been compromised- a few weeks ago I couldn't sign in at all- firefox/mozilla didn't recognize my password. So I changed it- but now I cant remember the new password and I don't know if it would work even if I could. TIA

Fix this issue from your end. Provide a support phone number to call in to fix it. I do all of the suggestions written but it doesn't work. I go thru a 15 minute process trying to log on and sometimes it works and they magically show up and other times, like now. No bookmarks. This is ridiculous. There is no support, you are asking for volunteers to offer support. This seems totally screwed up. Fix it!

(This issue has been happening for several months, perhaps even a year or more)

My issue's example is me trying to log in to Duolingo. When I try to log in with google, a popup appears where I select which google account to use, the popup closes, and then the sign in button loads perpetually. I left it to load for over an hour and nothing happened.

I tried the same thing with Microsoft Edge and I could log in with google perfectly fine.

This has happened to me on other websites too, but the issue is worse with Duolingo because if you have a google account associated with Duolingo, it requires you to log in with google. I can't use my password to log in, so I can't use Duolingo on Firefox

Several months back, for some unfathomable reason, you eliminated GoodSearch as one of the eligible default search engines users can select. Given its squeaky-clean reputation and charitable nature, I can't for the life of me understand WHY. And just how much begging and grovelling will it take to persuade you to restore it to the available options?? *P*L*E*A*S*E*!!!!!!!

P.S. Making this contact form so damned hard to find isn't exactly endearing, either.

Since installing v100 I have had problems where tabs will not load anything. They will work fine for anything from 5 minutes, to an hour, then randomly just seem to hang. The only way to fix it is to close firefox and restart it, which is a PITA if you are trying to research stuff with multiple tabs and so on.

Additionally, some customers I support started getting SSL_Error_Bad_Mac_Alert errors... only on Firefox, and only when accessing google, and even then it might work fine for half a day, then continuously get that error- but open same page with chrome, and its fine. PCs on the same LAN also running firefox also had no issues with google at the same time as one of the effected PCs, but once updated also started getting the error intermittently (but again still not necessarily at the same time as each other). As you can imagine google is used a lot, and so this can be particularly painful. I have tried most of the suggested fixes for that error, and prior to the upgrade there were no issues.

Issue has occurred on both Windows 10 Pro, and Windows 11 Pro

Is there a way I can roll back one or two versions? It is really starting to become disruptive, and if it continues we will have to look at changing the deployed browsers completely.

Firefox only uses custom minimize/maximize buttons when I select show toolbar. When not selected, it seems to use the windows 10 window decoration. I am using arch linux with kde plasma and firefox 100. Is there any way for firefox to use the system wide minimize/maximize buttons

Any time I visit a google page that has a map anywhere on it the page goes into a continual loop of refreshing until the google security page opens to make sure I am not a robot. When I click the captcha it reloads the page and the loop starts again. So then I entered about:config to turn autorefresh to false but it still does not stop the google page from a continual reload loop. What else can I do?