Lost recently closed windows, history missing completely

Hello, Usually both of my previously closed windows reopen without issue, but the data for both of them disappeared this time when I clicked on a zoom link after closin… (閱讀更多)

Hello,

Usually both of my previously closed windows reopen without issue, but the data for both of them disappeared this time when I clicked on a zoom link after closing them. The link opened, but they didn't. I did the basic troubleshooting like checking my entire history (under "managed history") and looking in settings as well as following the instructions I found here at https://support.mozilla.org/en-US/questions/1407584, but everything's gone. It's like they never existed in the first place. Has anyone else had this issue?

Also, about a couple of months ago, Firefox started forgetting my accounts and logging me out of them once I closed the window/the tabs reloaded. Not sure if this is due to my computer's own storage (RAM) or an update-related issue - I haven't been able to figure it out yet.

Any insight on either or both of these is greatly appreciated!

TiffanyK127 於 4 週前 詢問

TiffanyK127 最近回覆於 1 天前

unable to update due to insecure connection

This has been a problem for me for a very long time, and I'm tired of having to use chrome every time there's an update to firefox. The issue I have is that I will get t… (閱讀更多)

This has been a problem for me for a very long time, and I'm tired of having to use chrome every time there's an update to firefox.

The issue I have is that I will get the notification saying there's an update. I click the button to update now, the browser opens the auto download page and I get a not secure connection warning. The only work around I've found is to use chrome, and sometimes I can use the "other downloads".

I'm not running a VPN, or any other networking software on my pc. This is for the full program, not the windows store app.


Secure Connection Failed

An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

kryptonitecb3 於 4 週前 詢問

kryptonitecb3 最近回覆於 14 小時前

Can not play YouTube videos anymore

Hello, Can not play YouTube videos anymore in current version from Firefox. Before this update (again not needed and messy one) they worked. The videos shown at home s… (閱讀更多)

Hello,

Can not play YouTube videos anymore in current version from Firefox. Before this update (again not needed and messy one) they worked. The videos shown at home screen or recommendations on the YouTube website. Same for my subscriptions, current videos as videos I played earlier somewhere. The YouTube website shows their picture and then the "no content available" message. Refreshing that page and try sometime later, both do not solve this. Unknown why this is happen. It seems another "new" bug inside Firefox.

Rapha-L Pherdiux 於 1 個月前 詢問

Rapha-L Pherdiux 最近回覆於 4 天前

Camera Connectivity Issues

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions a… (閱讀更多)

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions are enabled, Firefox is unable to connect to my camera for my telehealth sessions. The light indicating my camera is in use comes on for a second, then immediately turns off. I am also unable to even start a session and coast with voice only. The window to start my session never pops up. I have put in a ticket and been in contact with TherapyNotes going back and forth for the past couple of weeks. Their tech support insists it is an issue with Firefox since I can utilize their site completely on other browsers. I much prefer to use Firefox for the security, so I'm hoping there's something you can tell me to do to make it work.

Dr. Ivy Kensinger 於 3 週前 詢問

Dr. Ivy Kensinger 最近回覆於 5 天前

Firefox request password to install helper tool but will not launch

I have a user at my job that installed the latest Firefox update (13324.11.21) through our MDM. After installing this update she cannot launch Firefox. When attempting to… (閱讀更多)

I have a user at my job that installed the latest Firefox update (13324.11.21) through our MDM. After installing this update she cannot launch Firefox. When attempting to launch she receives a request for a username and password to install a Helper Tool. She is an admin on her machine and enters her credentials. The message closes and nothing happens. When attempting to launch again the same thing happens. This is not happening with our other 100 Macs who have the same Firefox version and others who have the same OS.

Is anyone able to tell me why this is happening or how to fix? Any assistance is very much appreciated.

The below troubleshooting steps have been done:

Uninstalled and reinstalled Firefox

Updated the OS to 15.0.1

Disabled the Master Password on Firefox through a Mac Profile

Checked if there was a Firefox file under /Library/PrivlegedHelperTools

Granted Full Disk Access to Firefox under System Settings

James Boscana 於 1 個月前 詢問

James Boscana 最近回覆於 5 天前

LinkedIn "read more" feature not working anymore since last Firefox update

Hi Everyone, ever since the latest Firefox update, the "read more" feature on LinkedIn pages (personal pages, not the feed) does not show up anymore, at least not for me… (閱讀更多)

Hi Everyone,

ever since the latest Firefox update, the "read more" feature on LinkedIn pages (personal pages, not the feed) does not show up anymore, at least not for me - the feature allows you to expand the various subsections to read their full content.

I opened LinkedIn on Chrome and Edge to see if it is indeed a browser issue, and it's working fine over there. I also did some troubleshooting (refreshing, clearing cache), but to no avail.

Does anybody else have the same problem?

Thank you!

Via W

Via 於 1 個月前 詢問

Via 最近回覆於 4 天前

Facebook won't allow video or voice calls anymore, since introducing End-To-End Encryption (E2EE), specifically only on Firefox

Ever since Facebook started infesting the chats with end-to-end encryption (random chats get "Messenger upgraded the security of this chat. Messages and calls are secured… (閱讀更多)

Ever since Facebook started infesting the chats with end-to-end encryption (random chats get "Messenger upgraded the security of this chat. Messages and calls are secured with end-to-end encryption" without my permission or asking if I want this), any encrypted chats have audio and video calls disabled. I note that I have ONE friend for whom it didn't do this, I can still do calls with her. If I receive a call, I get a pop-up saying that to receive this call I must download the Messenger app (no way) or a browser which supports it. If I check what browsers it thinks supports this, it only lists Chrome and Edge. As far as I know Edge is just Internet Explorer renamed, the biggest black hole in security, I've never touched it. Chrome ignores industry standards, so I don't use it. Making Firefox the best, top browser available. It's the only browser I wish to use. Mozilla needs to look into how to get Facebook to stop blacklisting Firefox like this. Note that this E2EE garbage has only been infecting things for the last few months, before that I was perfectly able to do any calls I wished in Facebook Messenger.

niceguy1_ 於 5 個月前 詢問

niceguy1_ 最近回覆於 2 天前

AD Blocker deaktivieren

Wie kann ich Werbeblocker deaktivieren? Unter Einstellungen und Erweiterungen finde ich keine Option " Werbung" oder Option "Auf Websites blockiert" oder "Adblock Plus". … (閱讀更多)

Wie kann ich Werbeblocker deaktivieren? Unter Einstellungen und Erweiterungen finde ich keine Option " Werbung" oder Option "Auf Websites blockiert" oder "Adblock Plus". Wo sind diese "vesteckt"?

svetlana.knopina 於 2 週前 詢問

DoH - SSL Handshke with DNS server fails with BAD CERT DOMAIN error

Status: Not active (NS_ERROR_GENERATE_FAILURE(NS_ERROR_MODULE_SECURITY, SSL_ERROR_BAD_CERT_DOMAIN)) Secure DNS is ON with custom DNS url set and proper Root and Intermed… (閱讀更多)

Status: Not active (NS_ERROR_GENERATE_FAILURE(NS_ERROR_MODULE_SECURITY, SSL_ERROR_BAD_CERT_DOMAIN))

Secure DNS is ON with custom DNS url set and proper Root and Intermediate Certificates are imported into Mozilla Certificate Trust Store.

Sajeev Sasidharan 於 2 週前 詢問

Sajeev Sasidharan 最近回覆於 6 天前

Access to my sync account

Hello, I contact you because I would like to connect to another account for sync in another Firefox profile, but I forgot my password. I already tried "forgot password",… (閱讀更多)

Hello,

I contact you because I would like to connect to another account for sync in another Firefox profile, but I forgot my password. I already tried "forgot password", but I need the primary address from my account, that I forgot (And maybe I doesn't have it anymore...). But I have a secondary address that I added in my account in gmail, when I try to connect with this one, I'm redirected to the next step in the login process, and when I want to reset my password, I need my primary email, that I don't have it anymore. Then, I suppose my gmail address should be a secondary address in my account, is it possible to reset my password by sending my the code to this address ? Can you put my gmail address as my primary address ? My actual primary address for this account can be an address with protonmail (@protonmail.com/@proton.me/@pm.ne), but I don't have access anymore to these ones...

Thanks you David

Wabon 於 2 週前 詢問

Syncing multiple deviced

Hi! I bought a second MacBook, but cannot find any accurate instructions for adding it as one of my devices. On the MacBook, I get the QR code page, but nowhere in the … (閱讀更多)

Hi! I bought a second MacBook, but cannot find any accurate instructions for adding it as one of my devices.

On the MacBook, I get the QR code page, but nowhere in the phone is the supposed "Sync" page to scan that code. I literally looked in every single area that I could. These are the instructions:

Sync Firefox on your phone or tablet 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Sync and save data 3. Tap Ready to Scan and hold your phone over this code

There is "Sync now," but that is only syncing to the old laptop.

I logged out and back in on the new MacBook, and now it shows in Firefox on it and my iPhone (Connected Services), but now the old MacBook is no longer in the device list on either the new one or the phone.

It would be so much easier to just have an obvious "Add a device" button.

Thanks for any help you can offer.

pacoverin 於 2 週前 詢問

pacoverin 最近回覆於 2 週前

Transfering to new computer

No security code is being sent to my email account. rlisterman@comcast.net So I'm unable to open VPN on my new computer. Why isn't this working??? … (閱讀更多)

No security code is being sent to my email account. rlisterman@comcast.net

So I'm unable to open VPN on my new computer.

Why isn't this working???

Bob 於 2 週前 詢問

Firefox brawser opens another webpage than the one commanded

Hi I browsed some time back in Spotify, then I didn't select it and deleted. BUT every time now that I want to open Paypal.com in my firefox browser it opens a Spotify pa… (閱讀更多)

Hi I browsed some time back in Spotify, then I didn't select it and deleted. BUT every time now that I want to open Paypal.com in my firefox browser it opens a Spotify page. Can you pls help with this issue? Thanks

Gerry452 於 2 週前 詢問

How to control audio in Firefox?

I want to know how to adjust audio (treble/bass balancer) for videos playing in Firefox. Your page at https://support.mozilla.org/en-US/kb/control-audio-or-video-playback… (閱讀更多)

I want to know how to adjust audio (treble/bass balancer) for videos playing in Firefox. Your page at https://support.mozilla.org/en-US/kb/control-audio-or-video-playback-your-keyboard#w_what-is-the-media-control-feature refers me to https://specifications.freedesktop.org/mpris-spec/2.2/ but this URL is a 404. Is there another page that might help? Thanks.

taxpayer 於 1 週前 詢問