Firefox 技術支援討論區

Hi, I used to be able to go to my email with Foxfire Mozilla with one click. Now I have to go to gmail, click on user name, insert my password twice, and then go to my phone to click on "yes, it is me" and sometimes before that enter a code, and then go to update securty all before I can read my email. I don't need any of this; I am the only user of my account and the only person who uses my computer. I am very unhappy with this. Also, just recently I now have lots of popups, most about music. It isn't even advertising, that I could understand, just annoying boxes of useless information that I have to dismiss. What is going on?,

great work with devloping such fine browser from past week i have been having a issue while browsing youtube the browser gets stuck and i am not able to forward or rewind the video or if i switch tabs it takes some time and to load already loaded page kindly help me with the same warm regards satish

To make the local startpage as a new tab I tried autoconfig.js and autoconfig.cfg but I got a error message when I open the broswer and nothing change. To remove the url from the local startpage I browse the reddit but I couldn't find answer, I want that when I open the browser it show my custom and local startpage without the url appearing.

Hello, My Antivirus sofware (GData Internet security) showed the attached message (in German) two times today. It says in English something like:

It was tried to access an infected archive

Virus: Trojan.GenericKD.71195125 (Engine A) File: 0B3C6E11DBBC160A3AAFC100C8BAB878F5EE0C Directory: C:\Users\re-ge\AppData\Local\Mozilla Firef Process: firefox.exe

The line ending with "Firef" may indicate that lines are truncated.

Any suggestion what to do ? Reinhard

My Kaiser website kp.org can't come up...the following error message:

"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

To log into my mortgage lender's site I have to enter my email address. Beside this field is the Facebook container symbol; mousing over it warns me that if I enter my email here, Facebook can track me. Mortgage Lender used to allow me to log in with a user name, but now requires my email address, which apparently gives Facebook access to track me. Tried speaking to the lender about this, but they simply assert there are no Facebook trackers on their site. So, any workaround for this besides just doing all my business with them by phone from now on?

i recently download firefox for a new computer when i went to search controls i noted that there was no choice for the address bar before i used the bar that had a search engines engine listed in the address bar but no i dont see it did something change at firefox i would still like a choice on watch search bar to use Im paul jensen beadoz@yahoo.co.uk

Hi, I have recently update my Win system with everything including Firefox. And now when I open new tab there is the same Firefox icon like always, but when I it is loading new page then its new X. When it is done with loading it changes to OK icon of the dedicated page. Is this X normal? Thank you

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to turn off my high resolution. I don't even know how to do this. My tower is connected to a samsung hd smart tv, that serves as my monitor. I have a wireless keyboard and mouse. The message is constant - all day long, every day. Can you please help me fix this problem. I am a paying member of YouTube Premium. Thank you.

Mike Harold [removed email and phone# from public support forum]

I have a 30-day free trial for DeepL add-on (and enabled it in Firefox). I tried to use the extension when I visited a Russian website and clicked DeepL and "Translate this selection" and nothing happened. The webpage wasn't translated. Do I have to be a "Pro" user to use DeepL? If not, how do I get it to work? I'm using Firefox 122.0.1 version and Windows 10.

Greetings, all,

I get this error messsage:

<We are unable to complete your request. Our system is currently unavailable.Please try again later.>

when i try to log on to my USAA bank accounts.

Tech support at the bank worked with me for an hour. We changed password, cleared the cache for the bank's apps, restarted Firefox, restarted the computer, all to no avail. I declined to try Google, simply because i don't trust it. Tech support person said another bank customer had had same problem and just changed browsers, which i don't want to do.

TIA for any help.

When I clicked troubleshooting mode FF unexpectedly closed my Private browsing session and all the tabs. How do I reopen them?

I did not expect FF to close on me like that. I thought that as I was in a private browsing session FF would have warned me that it was about to close had it been necessary.

I'm guessing that my open tabs have been lost permanently because you didn't warn me and that all that time I spent is now wasted.

Life is really simple except that other people make it problematic.

Here is a rather long winded explanation of my problem initially prepared for an email to Firefox until I found out that was not a possibility. Hello Agent, I have a problem with Firefox described as follows: I have an account with a company called Eversfield Organic an organic meat company. They have a facility whereby the delivered cold packs and insulating material can be returned to them via DPD free of charge. To achieve this a form has to be completed on Eversfields site to enable a returns label to be printed. When attempting to complete this form one line of this form will not accept an input. This item is called the “Country” which should read “United Kingdom”. I cannot input this manually or by my password manager “RoboForm” which temporary inputs United Kingdom until I release the mouse button when it goes blank again. I have tried the Google Chrome and Opera browsers which work perfectly using this system. So logically it would appear that there is a fault with Firefox which is a shame since it is my preferred browser. It would be appreciated if you can provide a solution to this problem. Regards, Ian Duncan.

Every once in awhile i get a second Firefox icon pinned to my taskbar and also a second listing for firefox in my programs list. If i try and delete the extra version there is only one listed in the control panel. Has anyone else seen this? I am running Windows 10 Pro.

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite reloading loop, preventing me from using the website normally.

I am no tech expert.....I have not Idea of the problem..I have used these email programs for years with no problems for years. Any help would be greatfuly appriciated.

Hello Before I reset my PC some months ago, I almost never had to Login to sites, as the kept me logged in. This no longer happens, and now I frequently have to Login to eg. my Google account which needs third party autho and all sorts. It is rather annoying having to Login to Google every time I close the Window.

I do not have this setting on: "delete cookies and site data when Firefox is closed" I do have this setting on: "Ask to save logins and passwords for web sites"

It does save my Password and autofill, which makes it easier. But it is still annoying, that I have to login to everything every time.

I have tried reinstalling Firefox, to no avail.

Please Help