Firefox 技術支援討論區

Dear Firefox Community,

my ff browser won't open the following websites:

https://www.haaretz.com/ (here it says: Error 54113) and https://archive.ph/ (this won't open at all without any notification)

Could you please let me know how get them to open?

Thank you!

my electronic health record is freezing using Firefox on 2 different computers in 2 different locations. Internet speed 45 mbps at 1 location and 900 mbps at another. Able to use it on chrome.

YOU KNOW I HAVE OTHER PROGRAMS TO RUN AND FIREFOX HAS BECOME SO BLOATED THAT IT EATS UP ALL MY RAM FURTHER MORE I PURCHASED FIRESHOT AND I CAN'T RUN IT BECAUSE YOU DON'T WANT TO LET ANYONE RUN AN ADD ON. THIS BUSINESS OF UPDATE AND BING HERE IS ANOTHER UPDATE AND CONSTANTLY BEING PLAGUED TO UPDATE FIREFOX. YOU COULD PUT ALL YOUR UPDATE IN ONE UPDATE. YOU COULD SPEND A LITTLE TIME AND TAKE THE BLOAT OUT OF FIREFOX. IT DOES NOT HAVE TO SO BIG. IT DOES NOT NEED TO COVET ALL THE RAM.

Wanted to export some bookmarks, and couldn't figure out why (latest Firefox) Bookmarks "Library" was missing relevant buttons/menus. (Screenshots attached.)

After testing, found they actually are there, but have have almost no contrast vs background - that is when "Manage Bookmarks" is called from a Private window. But things look fine when called from a Standard window. (No extensions; same in Safe Mode.)

Can anyone advise?

A simple workaround is to bring a standard window to the front first, but am curious if this is Firefox on all systems? Only FF Linux? Only the particular (default) settings of my Linux Mint 20.3 Cinnamon installation, and display? Not even sure a Bookmark management window is ever meant to assume the theme of the foreground window (here Private browsing's dark).

Thank you.

4 PM, November 7, 2023 EST. The "About" page of all YouTube channels suddenly disappeared, whatever the the login status. A compressed version will show up from a channel's home page when clicking on the site description from its Home page. Make things weirder, ~6:15 PM it WAS visible from the Tor browser but started acting the same. I have no ad blockers, or ANY extension installed on any apps, including Firefox/TOR browsers. Updates to both browsers were made prior to this behavior. It may be Google/YouTube's fault but it's becoming frustrating because I prefer Mozilla's browsers over Edge or Chrome.

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one of them using 85%-90% of the available memory. I looked up help articles regarding this issue and one of them mentioned to "Delete content-prefs.sqlite file". When I do that it will help for a short period of time but then the issue is happening again. I'm using Windows 11 64 bit.

I'd appreciate some advice on how to deal with this.

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it does!

The trouble is, it replaces them with something worse – a grey screen that rolls continuously from left to right. It's impossible to focus on text with such intrusive visual distraction, so I have to shut the page down. It seems to occur on so many websites that at the moment it's not worth trying to use the browser.

Half the problem is that I don't know the right term to describe it, which makes troubleshooting a bit complicated. Hopefully someone will recognise it from the description, though – if so, is there any way of stop it moving, please?

Thank you!

In Google Forms, I expect a dropdown here to pick the date.

https://share.greenarrowemail.com/9ml919ZF

Any idea what is going on here?

Thanks,

Jeff

Cannot prevent intrusive unwanted video on some pages; notably, CTV.ca which has an annoying widget which autoplays constantly and blockers are not effective, neither is video.autoplay.default=5 That USED to be the default no-fail go-to, now it has no effect whatsoever and I'm stymied in my attempts to block this stuff. What's next? How do i do this?

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement thses files. Help!

Usually I don't properly close my applications before rebooting or shutting down my machine. Firefox then restores my previous session, which I don't want.

I've tried the following but this didn't work:

• Verify "Open previous windows and tabs" isn't checked
• set `browser.sessionstore.max_resumed_crashes` to 0
• set `browser.sessionstore.resume_from_crash` to false

Do you have any idea, why this doesn't work? or any other ideas how I could disable this?

Hi y'all! I've been trying to get netflix to play recently, and I keep getting the error code F7351. I tried looking it up, and didn't get anything, and also tried to dis- and re- enable DRM content, and that didn't work. Does anyone know what to do? Thanks for any help!!

For whatever reason the Picture-in-Picture button keeps not showing up in normal places like Prime, Netflix, Hulu, etc. I can make it come back by going to the Settings turning off the Picture-in-Picture option (Which is always still active) refreshing the settings then going back to Picture-in-Picture and turning it back on and then finally refreshing the video I was trying to use, but this is kind of a lot to have to do every time it happens and it seems to be happening more and more, so I'd like to fix the root cause instead if possible. Any ideas?

Here we go again.... I have been watching Amazon Prime Videos on my Mac and also my HP computers for a long time. About 3 weeks ago, when I tried to stream a video, it would not start and I got an error message that the video was not available. After trying both computers, many times over the 3 weeks, I have gotten the same results. Amazon says it is the Firefox browser that is the problem and want me to install Chrome, which I DO NOT WANT on my computer. Can you fix the problem or help in any way?

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.