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Browsing slow or page doesn't load

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried … (閱讀更多)

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried disabling them, but not sure if I succeeded. But the problem still isn't fixed. I don't think I will figure the issue out. Thanks

georginah6 karamura 於 6 個月前 詢問

zeroknight 最近回覆於 6 個月前

Ctrl+C issue

Hey! When you're going to fix the Ctrl + C issue?! I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's froze… (閱讀更多)

Hey!

When you're going to fix the Ctrl + C issue?!

I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's frozen each time I press Ctrl+C somewhere outside your browser and return to it. I am forced to close it and restart it! It's been a year since this bug or even more.

Thank you

serge27 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

McAfee Popup

I have Firefox as my browser on my laptop. Today I have been getting numerous pop-up messages from McAfee (which I do not have- I use a different web defense app) saying … (閱讀更多)

I have Firefox as my browser on my laptop. Today I have been getting numerous pop-up messages from McAfee (which I do not have- I use a different web defense app) saying I need to renew my subscription or virus detected. Nothing I do gets rid of these pop-ups, which keep coming back (see example below) . How can I stop this from occurring? HELP!!

lawrenceastevens 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

Chat and some widget services suddenly stopped working

As of 21/11/2023, I can no longer use several chat services that had previously worked on Firefox, for example Santander bank and EDF. Plus, the POWR widget has stopped w… (閱讀更多)

As of 21/11/2023, I can no longer use several chat services that had previously worked on Firefox, for example Santander bank and EDF. Plus, the POWR widget has stopped working on one of my favourite websites.... it used to pull in the charity's Facebook content but now all I see is the text and no imagery. All of these functionalities work fine in Google Chrome and Edge so what's wrong please? Thanks in advance UF https://www.aldingbournetrust.org/make.html

unionfan 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

Access Denied

When I try to login to the Tesco website I get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server.… (閱讀更多)

When I try to login to the Tesco website I get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server.

Reference #18.26cc19b8.1700669440.3c27026b

I have cleared History plus cookiies and site data and cached web content

But I'm still unable yo login to this site.

robert.cowtan 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

Firefox won't open websites

Dear Firefox Community, my ff browser won't open the following websites: https://www.haaretz.com/ (here it says: Error 54113) and https://archive.ph/ (this won't open a… (閱讀更多)

Dear Firefox Community,

my ff browser won't open the following websites:

https://www.haaretz.com/ (here it says: Error 54113) and https://archive.ph/ (this won't open at all without any notification)

Could you please let me know how get them to open?

Thank you!

mohawk95 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

FIREFOX slow to load

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link in… (閱讀更多)

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

Glass Junkie 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

Mozilla keeps crashing

Hi, for months now, Mozilla, keeps crashing, or asking me to install new updates very frequently. Today it told me I have an old version (I do not) and that I need to cre… (閱讀更多)

Hi, for months now, Mozilla, keeps crashing, or asking me to install new updates very frequently. Today it told me I have an old version (I do not) and that I need to create a new profile. I love your privacy policy but am about to give up your product. I have an IT dep and they were not able to help either. Best of luck fixing these bugs

Pazit

pazit.aviv 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

`unable to access my bank account online with your Browser!

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser. I continually receive this message:\Secure Connection F… (閱讀更多)

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

Janet Newell 於 5 個月前 詢問

Paul 最近回覆於 5 個月前

Mozilla not opening local site without Internet

Dear Sir/Madam, I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal… (閱讀更多)

Dear Sir/Madam,

I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal site Mozilla Firefox waits to open https://www.bootstrapcdn.com/ Internet location which is unavailable because we are using the browser in isolated network and it is waiting for this site for more than 15 minutes before it opens the local site.

This is not the way we are expecting the browser to work so the question is can we disable this requests in Mozilla Firefox that we were not aware of and that are not asked from out side?

Thank you!

Igor Vanevski, IT administrator, Belgrade, Serbia

igor.vanevski 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

tab crash on redirect to microsoft authentication

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a870792… (閱讀更多)

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a87079290dc/oauth2/v2.0/authorize?response_type=id_token&scope=user.read......

This is a recent failure (this week), that occured without any changes on my own account to Firefox developer version 121.0b2(64-bits)

I had to install google chrome to overcome this problem. Chrome has no issues with microsoft authentication.

Please solve as soon as possible, otherwise I will be switching to another browser.

chris vandert 於 5 個月前 詢問

TyDraniu 最近回覆於 5 個月前

Keyboard and mouse input stops working after watching videos

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a … (閱讀更多)

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

ff.acco 於 5 個月前 詢問

jonzn4SUSE 最近回覆於 5 個月前

Firefox crashing on startup after performing all recommended trouble shooting steps.

Hi, Today, Firefox appeared to freeze as I was trying to sign into my Hotmail account and then crashed. Subsequent attempts to restart Firefox result in crashes. Usually… (閱讀更多)

Hi,

Today, Firefox appeared to freeze as I was trying to sign into my Hotmail account and then crashed. Subsequent attempts to restart Firefox result in crashes. Usually immediately, sometimes after about a minute.

I have tried "refreshing" Firefox, running in troubleshooting mode, and uninstalling/reinstalling. I also performed the memory test suggested and had no errors.

There are no crash reports in the "Crash Reports" folder.

I have Windows 10 Home, Version 22H2, Build 19045.3693 (not sure if this is helpful or not)

jeffvdp 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

Netflix videos are all green

Since yesterday any streaming services such as Netflix or Hulu will only have green screen for the video. The sound will come through just fine and subtitles. My Wildvi… (閱讀更多)

Since yesterday any streaming services such as Netflix or Hulu will only have green screen for the video. The sound will come through just fine and subtitles. My Wildvine is updated, I've toggled the DRM on and off several times, no changes. My browser has been checked for updates. Not sure what else to try at this point.

amor90200 於 5 個月前 詢問

Terry 最近回覆於 5 個月前

"guh your tab just crashed" messagge crash my macbook pro. Also other programs.

"guh your tab just crashed" messagge crash my macbook pro. Also other programs. And yesterday i format and reinstalled an old macbook with catalina and firefox..nothing … (閱讀更多)

"guh your tab just crashed" messagge crash my macbook pro. Also other programs. And yesterday i format and reinstalled an old macbook with catalina and firefox..nothing more..and the same messagge appears..c'mon guys.

pedroraffo 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

Openingfirefox

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com this happened after I ran the "refresh firefox" option … (閱讀更多)

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Paul Gritt 於 5 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 5 個月前