Firefox 技術支援討論區

Dear Firefoxers,

Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is powered by Google? I could be blocking Google content too much within my Firefox browser?

My wife is a long-term Chrome fan and says, "I don't know why you bother with Firefox, Chrome is much better", but I rebuke and say, "No! It's been great over the years, I've been using it since 2003".

Do I need to change my settings somewhere? At times certain pages don't load - it'll say 'Click Verify; or something similar and the 'Verify' button doesn't appear - I load the same page in Chrome, and boom, it's all there.

Am I doing something wrong with Firefox? I have version 100.0.2 (64-bit). Or is it time to give in to the mighty Google and go to Chrome after loyally using Firefox/Mozilla since 2003? (A daft thing to ask on a Firefox forum, I know!).

Many thanks if you can help or advise.

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a pink layer on YouTube videos. I tried reinstalling the browser, refreshing it. everything I could. And no chance. I am going to share with you a screenshot of what I mean.

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This happened once before and I was able to get my old account back, but I forgot how I was able to do that. How can I sign back into my old account?

I use a touch screen HP laptop. And when I shopping or just reading news and there is a picture on the page or site it pops up, even if I do not touch it. I can not see the text behind it. I know it is a setting some here because if i go to trouble shooting mode it does not happen. i have checked and unchecked every thing I can fine and nothing helps but trouble shooting mode. So when I close out and reopen Firefox trouble back. I have not tried other browsers because I only like Firefox

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Developer. Will not work in FF 100.0.2. I've tried the usual troubleshooting - safe mode, enabling/disabling DNSPrefetch. Example URL http://trees.ancestry.com/pt/PersonMatch.aspx?tid=44861136&pid=162378642007&src=m which should display snapshots of other trees containing the same people. Only on Firefox, I am redirected to my homepage on the website. I have read of others having the same problem. Any fix suggestions? Thanks.

Hi there, I have not been able to log into my school account from my firefox browser which is my preferred browser. I thought it was something with my school account, but i discovered i can open it on any other browser out there. Any suggestions? I have cleared all cookies from this site. Thank you in advance,

Linda R.

I moved my old hard drive to a new ssd. Everything works but Firefox . I uninstalled and reinstalled when i try to use it I put in a search term hit enter and nothing happens. Also the drop down on right side nothing can be used

When I did the reinstall a error message came up about The code execution can not be found because VCRUNTIME 140-1 was not found reinstall Firefox again I did that did help

Thank you in advance

I do work that necessitates I have quite a few applications open. Often, I will slide one out of the way to get to another. It would be really great if we could pick up and slide the Firefox app anywhere along the top of the tool bar instead of just at the ends. It seems it would be such a simple fix to end something so frustrating. Just give us a little room around the open windows tabs to grab the app and slide it into or out of position.

Thanks

I am using a new iMac with the latest version of Firefox (100.0.2) Lately when I am reading articles on news sites such as CNN or The Guardian, or on Twitter, when I click on the video the screen goes black and stays black. No video or audio. This is incredibly frustrating. Also, even when I was able to watch videos, the default was that the sound was off. I would like to know how to fix both these issues ASAP!! Thank you

Recently, i believe after i was forced to updated my firefox version, i started having graphical issues with Firefox. At first i thought it was maybe a GPU driver issue so i DDU'd all drivers on my PC and reinstalled them. Did not fix the issue. Tried rolling back Firefox, since thats a pain i only fought with it begging about corrupted bookmarks for a bit before giving up on that, Firefox 99 still did the same thing. Tried the same websites on Chrome and Edge, no issues. deleted all the data i could find for mozella and still the same issues with a fresh install of Firefox 100.0.2. Even trying to load this page drops text, adds colours to places and just overall a pain. I'm unsure if Firefox is kind of like Norton and when you ask it to uninstall it doesn't but are there anymore files to delete besides formatting this PC to get firefox working again? If i have to format the PC i may as well switch back to Chrome or try Edge since again this seems focused on Firefox on this PC.

I'll try to list what i've tried again to be clear: - Updated Graphics Drivers - did not fix - DDU'd graphics drivers and reinstalled - did not fix - Rolled FF to version 100 same issues - Rolled back FF to version 99, did not fix - uninstalled FF and deleted all traces of mozella in all directories, did no fix - Go to same websites in Chrome and Edge, no issues.

Unsure of what to try next besides formatting the PC.

Olá. Quando eu clico em alguns arquivos eles estão abrindo na mesma aba. Isso acontece principalmente no WhatsApp. Eu gostaria que os documentos fossem abertos em nova aba.

in startpage of my ms account all ms apps can be opened...........EXCEPT the app Onedrive. What to do to make this work?????

using MS Edge all is doing well!!

thanks in advance

Up until the latest updates a week or two ago, UPS tracking worked fine. However, with version 100.x, UPS stopped working. All is get is the error message, "We are unable to complete your tracking request at this time. Please try again later.". I tried other older tracking numbers that I know are good, and the same error. However, UPS tracking using Chrome or Explorer/Edge works fine.

I could blame UPS, but both Chrome and Explorer/Edge does work.

Apparently, Firefox is sending a (buggy) request that UPS doesn't like.

Thanks, Bill

I cannot find the right thing to change in about :config to stop the address bar stealing all my searches, it is quite irritating. I have just bought two new computers and on first I managed eventually, but have been 8 hours trying to figure it out ( as in what I did before) I am not tech savvy so only managed before by searching info online. Can anyone help with this ?

Hi there,

I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. How do I fix this issue?

Thanks in advance

Salim

It seems that every time there is a firefox upgrade it destroys my ebay auction pages. Everything is thrown to the left of the screen and it makes for a difficult read on the page. Please help me fix this.

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh