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open onedrive from ms account doesn't work

  • 8 回覆
  • 1 有這個問題
  • 10 次檢視
  • 最近回覆由 jonzn4SUSE

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in startpage of my ms account all ms apps can be opened...........EXCEPT the app Onedrive. What to do to make this work?????

using MS Edge all is doing well!!

thanks in advance

in startpage of my ms account all ms apps can be opened...........EXCEPT the app Onedrive. What to do to make this work????? using MS Edge all is doing well!! thanks in advance

所有回覆 (8)

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Onedrive works. see screenshot Show us and provide more detail about the issue you are having.

有幫助嗎?

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see the screenshot, after clicking onedrive the new page does'n't open, resulting in a blank page that the browser is trying to open.

thanks in advance for responding

有幫助嗎?

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Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode A screenshot showing the full browser window that pops up after clicking onedrive would be helpful.

由 jonzn4SUSE 於 修改

有幫助嗎?

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in Safe Mode............totally blank

A screenshot showing the full browser window .................. totally blank [a copy screenshot does'n't show the firefox bar]

有幫助嗎?

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Interesting.... What security software are you running? Do you have the same issue under a different Windows account?

有幫助嗎?

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security software .....eset internetsecurity

different Windows account ............ first time clicking works, but after shifting to other app, i.e. excel [works too] retrying onedrive.................. totally blank again

有幫助嗎?

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screenshot ......... see appendix

有幫助嗎?

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Look like it's time to not turn off, but disable the security software and see what happens.

有幫助嗎?

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