Firefox 技術支援討論區

Hi Guys thank you for your time and effort that you voluntary offer to support Mozilla Firefox. I have been a lifelong user of Firefox. I have during this process lost 4 x laptops (over a span of 20 years) - reformatted the current one twice. My mistake - I neglected to backup Firefox.

I cannot and do remember what my primary Firefox account was. Their are bookmarks and saved passwords on it that I desperately need. Can you please help what what to do?

I have subscribed to new a [edited] @gmail.com primary account to to use Firefox again. I help with serial numbers, brand of the laptops that I have used in the past.

If you can help, please please help.

Warm South African Regards Pierre Wepener [address removed from public forum] RSA ID no: [removed from public forum] Contact nr: [removed from public forum]

I have received an email from FireFox my account has been breached. Recommends I change my password. if I change it, will it eliminate ALL of my saved passwords for other sites? That would be a huge problem since I have so many, and a lot are for medical offices. How would I change my password? Please be very patient with me - and send very detailed instructions since I am not technology savvy. Thank you in advance for your reply.

I don't want to automatically download files, I would like to be able to choose and most of the time I just want to look at them in preview (or in Firefox) without downloading. How do I get Firefox to stop doing this? It is super annoying! I have the file handling setting set to 'ask,' but it downloads it every single time.

I recently updated the browser to 110.0.1 hoping that the bug that was introduced in the previous update was fixed but it has not yet. Please could you advise me what options are available to me?

Fault: thumbwheel scroll not working on Firefox since previous update.

I had considered performing a fresh install but I do not want to lose my stored passwords, bookmarks etc.

Thanks.

Somehow I seem to have lost everything from my Yahoo pages. Sent, Archive, Deleted are all empty. There should be a mass of stuff in there. I was looking through Settings and may have accidentally clicked on something I shouldn't have. I was not intending to change anything. I guess I can't recover anything but I want to get it back as it was so whatever happens from now is saved in the right place.

What do I need to do to achieve this? You just can't guess the mass of stuff that has disappeared. A lot of it irreplaceable. Thanks in advance. Mike

Hi :)

I use Firefox on my Asus laptop running Windows 10. It's one of these laptops with both integrated and dedicated graphics (Intel plus Nvidia).

I often experience this issue when putting a video in full-screen (especially when viewing trailers on Steam, but this may just be because I mainly use my Windows laptop for gaming, and thus most of my video consumption here is from steam). This screen will briefly (for less than one second) turn black and audio will pause before the video appears in full-screen, and playback resumes normally.

It "feels" like a GPU switch is taking place, I'd assume from the integrated graphics to the GeForce card. This is not the proble. The issue appears when I return from full-screen mode. I always have several Command Prompts open with SSH connections to my Linux server and sometimes my MacBook Pro. These windows are now empty. That is, all text is gone, and I can no longer interact with the sessions. They're not "broken," as in they're not saying "Not responding" and don't ask to be forcefully closed, they're just black windows with borders around them. All I can do is close them all down and open new ones to reconnect and start over from where I think I remember I was.

I should note that this doesn't ONLY happen with Firefox videos going into full-screen, it has also happened after launching a game and returning to the desktop. This strengthens my belief that this has to do with GPU switching and/or video "mode" change(s).

Assuming I'm correct (my IQ is 5,000 and I do do the very big brians), is there any way to control how videos go into full-screen in Firefox? Or "lock it" to a specific GPU? I've rummaged through about:config and haven't seen anything that seems directly relevant.

I've already tried using the Windows settings to tell the system that Firefox.exe should use the integrated Intel graphics only, but this has no effect.

I remember I used to use "Media Player Classic" many years ago, and it had a slew of options of how to render full-screen video. IIRC, it had stuff like "Overlay," "Windowed," "Windowed borderless," "DirectX," etc. This make me wonder if there's multiple ways of chosing how to render video in full-screen, then maybe one could direct Firefox to use a different one than the default and my problem might disappear? Or maybe one could tell Windows that if an app wants to go into full-screen video mode, Windows should pick a specific mode for it?

I'm not a Windows developer, so I don't know :) But I'm hoping someone has a good tip, because I'm finding myself using this system more and more, and this is my biggest problem with it currently.

Thanks in advance :)

Ive tried all the forums with support and none of them worked. Troubleshoot mode works and fixes the scrolling but even after disabling all extensions and themes the scrolling still does not work. I've done the refresh page and uninstalled and installed. Scrolling works with all other programs but not firefox.

My daughters setup has been fine for over a year using Office365 for her classes. Today she reported she cannot open any of the files. Behavior is we can sign in fine, see all the files listed, looks good. However we click a file, and the title up top says "Working..." and the history tab will flood with about 10 attempts on a sharepoint site, then give a sign in error asking to sign in again. This will fail each time. I tried basic steps, cleared cookies, no dice. Only ublock was in use, without issue previously, but disabled and removed and it still did it. I even loaded up a new blank profile, nothing added, same behavior. I tried on my PC's firefox and it does work correctly. Both are v 110.0.1. Any suggestions to what I've tried? I would expect no extensions and new profile would resolve it. For now it works via chrome , but we're a firefox family.