Firefox 技術支援討論區

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able to attach a file to a gmail email I went to Google Account Help. It suggested that I delete cookies and cache, which I have now done several times. Now the problem is that I can't get to Gmail from Account Help. I have deleted everything that Firefox History will let me delete, and no matter how I try to get to it I cannot get to Gmail. It keeps me in Google Account Help.

Here's why I think I have a Firefox problem. In frustration I opened MS Edge. It let me get to Gmail, and it let me attach the file to my email. It seems to me that if I were having a Google problem, it wouldn't matter which browser I was in. As soon as it saw my email address it would put me in the same place. That's my reasoning anyway.

Please Help!!!

Recently I have been experiencing longer and longer Captcha sessions, have to go through longer and longer iterations of images to finally get through. Today I was unable to get through at all. What is going on with Firefox and Google? How can I fix this?

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not have this problem, chrome loaded fine, Microsoft Edge loaded fine. I was able to get it to work for a short bit last night on Firefox by totally removing Firefox, including folders last night, shut down, tried today and issue has returned. I have tried all the steps in the forums, nothing is working, why is it only Firefox doing this?

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio. I changed my windows audio devices to output through the Communications device for the headset. Then I played the audio on a tab. The audio played for a few seconds before stopping again.

I understand that this is behaviour intended to let you take a call or meeting without having to manually pause any open tabs you might not have at hand, but I would like Firefox to understand I really want that audio to play without thinking it knows better. Is there any way to disable this behavior?

As of today, unable to order at llbean using firefox. can't log in or anything. I haven't changed any settings. I went to safari and no issues. I think there was an update which isn't allowing access to LLBEAN. haven't checked other websites. Thanks.

Windows Updates (KB5035845) and 10.0.19041.4163

After these latest updates, EVERY, Firefox browser (derivatives included, i.e. LibreWolf, etc...) are opening VERY slowly. Its almost like the browser is freezing while opening for around 10 - 20 sec, then opening. It used to open within a second or two. If I uninstall the updates the problem goes away, BUT, windows re-installs them automatically. After it is up and running its ok. The problem seems to be on startup only.

Hi , from yesterday i facing a issue of sound , it does not play any sound in any platform s like youtube , netflix prime etc etc. when i tried other like chrome & edge it had no issue playing the music . Please help me as soon as possible

I don't have a home page button on my browser. How do I add a home page button? Also, when I navigate to a new page my bookmark tool bar at the top disappears. I only have the bookmark tool bar on my home page. I want it to show on every tab I open so I can easily navigate from there rather than having to go back to my home page every time. This problem started when I got a new computer. The browser works fine on my old computer.

I am a scientist who has no time for local quirkiness and prefer to have the correct timestamp on all documents in Firefox. I do not wish to ever see any of this nonsense 03/04/96 trash on my computer since it is completely meaningless and hence is trash which needs to be removed automatically. 2024 03 07 19:19

translating webpage from Arabic to English How can you not have the option to translate form Arabic? How can you be so behind? Firefox is such a disappointment in so many ways

Firefox updated last night (March 2, sometime in the evening). When I finally was able to reopen it, it had gone back to a much older saved bunch of tabs. I had a very crazy day, and had multiple tabs open when I left, that I meant to go back to and finish up with, now they are gone and I can't remember them all. There were also tabs that I know I closed quite a while ago, so it really went back in time. Is there any way to get those tabs from yesterday back? They are not in History under "recently closed," I suppose because Firefox went back to a MUCH older set of things, so it doesn't "remember" them as "closed," because it doesn't "remember" them at all?

I paid Mozilla $114.35 for enhanced antitracking support but I still get Norton alerts saying I'm being tracked. Was I scammed or is the enhanced antitracking not working?

With increasing frustration, I'm am trying top retain certain cookies when deleting other cookies and history. Instructions I read say use "Delete cookies and site data when Firefox closes" with exceptions noted, and do not toggle "clear history when Firefox closes." Except that in my Firefox settings, they work in tandem - the choices are both on or both off. I can't turn one on and the other off. Under manage exceptions, I am entering the entire website address with the https. Any suggestions? Thanks. Joe Markarian

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. Please help. Can't seem to drop and drag them there. Also, the Bookmarks Toolbar keeps disappearing every time I go to look at a new tab.

I keep getting this message from Network Solutions when I try t read my webmail. We’ve determined that you are connecting to your email using an unencrypted client connection and your data is not safe. Where in Firefox can I make the changes?

This security update requires all email server connections to use an encrypted connection. We will make the switch to require encrypted connections on April 4th, 2024.

What does this mean for you? Read on to learn about the important actions you need to take to make sure your email stays safe and secure.

IMPORTANT! Actions that you need to take before April 4th, 2024:

   When setting up your email in a third-party client, you are now required to enable Outgoing Server (SMTP) authentication and SSL/TLS. This ensures a secure connection when you log in to your email. Learn more about these steps here.
   Set up or update your email account on your device using the server settings as shown below:
       Incoming Mail Server:
           POP3: netsol-pop-oxcs.hostingplatform.com
           Port: 995
           IMAP (Recommended): netsol-imap-oxcs.hostingplatform.com
           Port: 993
       Outgoing Mail Server:
           SMTP: netsol-smtp-oxcs.hostingplatform.com
           Port: 587
       Username - Your full email address, for instance, help@example.com
       Password - The password you set for your mailbox
   Review this list of mail clients that do not support TLS 1.2 (If you are using any of these mail clients, you will need to update to a newer version or use webmail to access your email)
       Outlook® 2007
       Outlook 2010
       MacMail on MacOS 10.8 or before
       Windows 7
   Review this list of Operating Systems that support TLS 1.2 (If you are using an older version, you will need to update to a newer version as listed below)

Operating System TLS 1.2 Supported OS versions Android Mobile Android 5 and newer iOS Mobile iOS 9 and newer Windows Phone Windows 8.1 and Windows 10 Windows Desktop Windows 8 and newer Mac OS Desktop Mac OS X 10.11 and newer

Please visit our Help Center for more detailed instructions.

Note: This security update requires action if you use an email client application to send and receive your email on an Apple, Windows-based PC, or Android device. Webmail Access will still be available.

On my Laptop I always get the Message "Der Browser wird durch Ihre Organisation verwaltet" (No. 1). To change this I should go to HKEY_LOCAL_MACHINE via REGEDIT. Then to SOFTWARE / POLICIES / ???. There should be an entry MOZILLA or FIREFOX. I dont have this (No. 2). So I should go to FIREFOX "about:config" and there I should change "security.enterprise_roots.enabled" from "true" to "false". But it is (the ONLY) setting, which is locked (No. 3).

So I do not know, how I can remove this "Your browser is being managed by your organisation".

Can you help me?? I am my own organisation....

Hello there. I'm used to pressing Super(Win key) + Grave(`) to type "`" because the Grave key itself is a global shortcut for opening the terminal window. It works as expected in the other applications, but not in Firefox input fields. If the site is capturing the key presses, it will handle the super + key as usual. For example, GitHub will surround the selected word with ` symbols on grave key press. This problem is not limited to super + grave, but any other letter. For example, Super + q is expected to produce the letter "q", but in Firefox it produces nothing.

I'm trying to identify why the Super + key behavior in Firefox is different from other systems and if I should open a bug or not. Maybe this is the same bug as https://bugzilla.mozilla.org/show_bug.cgi?id=1626609. Thunderbird has the same problem.

Firefox: 123.0.1

The Bookmarks Gadget (under Add Gadgets) appears to have been hijacked. I have dozens of bookmarks and now every single one of them redirects me to https://12jav.net/. I tried clearing all browsing data, logging out/in, and reinstalling the gadget. It seems to have happened after installing the latest version of Firefox, and reverting to an earlier version did not help either. Can you please look into this? Thank you.