Firefox 技術支援討論區

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the preview appears. So I'm thinking a setting got changed on the desktop version.

Does anyone know what the issue is and how to correct?

For some time now, I've been experiencing the following issues with PiP:

• The floating window opens in a random (and annoying) place and does not place itself automatically on the lower right corner as it used to (where I always move it, so it has no memory as it used to)
• It's impossible to keep the "always on top" mode on by default, and I have to do it every single time
• When I toggle windows, the PiP window is always the next one, even when it was not the one I switched from, and I have to always toggle twice for switching between two windows when I have a 3rd PiP window
• When I change language using the keyboard shortcut, it changes the language on the PiP window, and I have to use the language icon bar. Then, the PiP window becomes activated, and I have to toggle back to the window I was working on before (on which I wanted to change language). I have the "separate languages for separate windows" option activated.

It's been some months now, and all those things were working before an update but never came back...

Does anyone know if there's a way of fixing these issues? I've tried things I found online but nothing seems to work.

Many thanks

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

Hello, I recently find products added to check out from various sites to purchase. I use all my pcs and other devices. They are all password protected. No one uses my devices. I think some one got my account. I changed the password. Can you help me about this topic Kind regards sami

Why are my bookmarks all of a sudden not working anymore.

Selecting the saved bookmark from DudkDuckGo or Firefox does not load the page.

Did i change a setting accidentally/

Did Mozilla change the functionality?

What's going on?

Thanks for your help.

Note: I can access the page by going directly to its URL ... but what's the point of bookmarks if that is necessary?

Thx. again.

Rob Kuhn

I have used firefox for years as my browser with my home page set to google. I have always had a bookmarks toolbar but never a bookmarks side bar and do not want one. The other day a bookmarks side bar suddenly appeared. I have moved it from left side to right side and can delete it temporarily by using CTRL +B, but can't find a way to permanently remove it, i.e. make the default setting so that the side bar doesn't appear. can you help?

Re-booting following a power failure, I entered my pin & received a message something like, "Would you like to sign out? If you continue you risk losing personal data. You can protect your data by signing out, then signing in again". So I signed out, then signed in again and the boot proceeded but it was like a brand new installation. Desktop background was Windows blue, about half my desktop icons gone, all default apps reset, in Firefox all my plug-ins/extensions gone, all my bookmarks gone. And Windows Settings now won't let me set Firefox as the default browser and when FF offers to set itself as the default browser, that doesn't work either.

I've got the feeling this is some kind of identity issue gone awry but I don't know how to fix it. Hoping someone on this forum recognizes the problem, and knows a solution. Thanks for any help offered.

Error raised,

Secure Connection Failed

An error occurred during a connection to community.signalusers.org. The OCSP response does not include a status for the certificate being verified.

Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

There's also no way to add an exception? Just completely broken at the moment. I have to disable OCSP stapling to get it to work at all, which is less then ideal.

Currently using 125.0.3 (64-bit). I checked for newer versions of firefox and it's not saying anything. Chrome and Edge work fine. Encountered this on an android tablet with firefox, and went to desktop and hit the same thing.

I am using the latest version of firefox nightly. I notice this on another PC that shares the same profile. However one of my PCs doesn't take this long and it uses the same profile as well. It also seems that the pinned tabs are not loading correctly because I get errors with those pages too.

https://imgur.com/a/6IIyTJc

I choose a new theme. After a while, I close Firefox. When I start Firefox again, my chosen theme appears briefly, then the default theme replaces it. Why? FYI: it doesn't happen with just one theme.

Receiving this error: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

My desktop app redirects user to a login screen on Firefox, and I want to automate it using Selenium. My current workflow: 1. Launch Selenium-controlled Firefox browser using GeckoDriver 2. Click on "Login" button on my desktop app. The desktop app launches the login screen on user's OS default browser using the default user profile (in which case I set in profiles.ini to the temp profile copy created by Selenium). 3. (ERROR) Popup on the above error is displayed

Code: import configparser import os

web_driver = selenium_webdriver.Firefox(executable_path='C:\\Users\\mnxl\\.wdm\\drivers\\geckodriver\\win64\\v0.34.0\\geckodriver') profile = web_driver.capabilities['moz:profile']

1. Path to the Firefox profiles folder

profiles_path = os.path.expanduser(r'~\AppData\Roaming\Mozilla\Firefox')

1. Path to the profiles.ini file

profiles_ini_path = os.path.join(profiles_path, 'profiles.ini')

1. Read the profiles.ini file

config = configparser.ConfigParser() config.read(profiles_ini_path)

1. Find the section for the profile to set as default

for section in config.sections():

   if config.has_option(section, 'Path') and config.get(section, 'Path') == profile:
       # Set this profile as the default
       config.set(section, 'Default', '1')
   else:
       # Set all other profiles as not default
       config.set(section, 'Default', '0')

1. Write the changes back to the profiles.ini file

with open(profiles_ini_path, 'w') as configfile:

   config.write(configfile)

My sign-in ID is aaaan email that has been cancelled. As long as they don't asl me to retrieve any codes oranything it works of course. If anything is sent to that email I can not retrieve it. Usually kepping me out of Fire fox. I need to see if amyonr know how to change your sign-in ID>

Thanks Paul

Speedometer2.1 My Firefox Score: 161 My Chrome Score: 380

why im missing? its normal? same hardware, no extensions.

how can i increase my firefox score?

i have Ryzen 5600 CPU and Radeon 6600 VGA and M2 SSD

Hi All,

I'm trying to change the appearance of the "Bookmarks Toolbar / Chevron >>" popup menu, which (after version 88) has turned bright white with extra padding between menu items and rounded corners.

I'm a fan of system menus, so I would really like the popup menu to look like the regular bookmarks menu from the top menu bar (see attached image).

I also like the subtle chiseled vertical line separating the favicons and the descriptions, and the 1px gray border around the menu, plus square corners.

I took a guess at some of the variable names, but only the menu's background color has changed.

Maybe someone knows how to change other attributes such as border color, radius, menu-item-height, padding, and add in the 3D vertical column line?

Thank you!

Here is my first attempt at the code...

#PersonalToolbar menupopup {
  /* Text color */
  --menu-color: #000 !important;
  --arrowpanel-color: #000 !important;
  --panel-color: #000 !important;
  /* Background color */
  --menu-background-color:  #f0f0f0 !important;
  --arrowpanel-background: #f0f0f0 !important;
  --panel-background: #f0f0f0 !important;
  /* Border color (if any) */
  --menu-border-color: #606060 !important;  /* not working on boomarks toolbar menu */
  --menu-border: 1px !important;  /* not working on boomarks toolbar menu */
  --menu-border-radius: 0px !important;  /* not working on boomarks toolbar menu */
}

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/
menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 0px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}

I have windows 10 pro (64), 22H2 OS build 19045.4170, Windows Feature Experience Pack 1000.19054.1000.0 and latest Firefox (125.0.3) installed on A HP Pavilion Notebook 17 F121DS, Serie 5CD4355YDX. Touch Keyboard (not to be confused with on-screen) opens and closes immediately; sometimes, on the first occurrence, it stays open long enough to be able to click on a text field and then disappears. "On screen keyboard" works fine as does "Touch keyboard" in Edge and Chrome and all other Apps. Since this is a recent occurrence, and a lot of odd changes took place after the last FF update, I have reverted to Firefox 124, after this did not work also did a restore to last Restore Point from April. No change! I have consulted the [1754973] as well as [1750584] , but these did not help me much further. Any suggestions or is there a bug?