Firefox 技術支援討論區

On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar. I am trying to remove it but have had no success. I deleted the one website that was in Other Bookmarks but it is still in my Toolbar. How do I remove, Other Bookmarks from my Toolbar?

When I download a fresh copy of firefox and attempt to install it, the install seems to go ok. But when I activate firefox, it just comes up with a blank page,

I've tried uninstalling it and re-installing it 3 times now.. Same result.

Mozilla has recently initiated a new format when one clicks on the "print" button while looking at emails and other pages. I can find no option for printing double sided which I had before and cannot find a way back to my old "print" box

I let Firefox store my logins so I don't have to hunt no matter which computer I'm using. Lately, Firefox has decided to show logins that don't exist or haven't been used in decades (yes, DECADES). I ran CTRL-SHIFT- DEL, shut down and and restarted FF and rebooting. The fool things still show. What gives? How can these unneeded items be permanently removed? Thank you.

Hi, we are web-designer.

We have replaced the first 2 PDF in the page https://www.gazebo.it/documenti-certificazioni/:

https://www.gazebo.it/documenti-certificazioni/iso-9001-2015-web.pdf https://www.gazebo.it/documenti-certificazioni/iso-14001-2015-web.pdf

With firefox the preview still show the old version pdf, but if you download it, the version is correct.

The difference between two versions is in the first box bottom left: old one has only text, new one has a “Istituto Giordano” logo.

With Chrome, Safari, Opera, Edge, Explorer there are no issue.

Only firefox has this issue.

We tried to clear cache, browse in anonymous, modify PDF name... with no luck.

Thanks! Ste

I normally choose my download location and if they're zip I'll delete them after extract.

The problem is currently I can't find any way to get where did I put my downloaded files if it's not there.

BUT!!! In order to know the files aren't there, Firefox has to know where did I put them.

I searched the home folder but nothing named `download` is in the folder.

I asked a question for what should I do https://support.mozilla.org/en-US/que.../1312757 but doesn't get anything remotely useful.

I use `Always ask you where to save files` when download and every time I download something they're always in different places.

The problem is if I rename the file when I forget to rename it before I press the download, Firefox says the file is missing and refuses to tell me where did I save that file. The `Open Contained Folder` is greyed out and I can't find any location related text.

How can I find where did I download my files?

And why `Open Contained Folder` has to be greyed out?

When I try to print from one website only (www.si.com), I get a phantom page at the top overlaying part of the web page I want to print. It is there on every printed page of that website only. It does not happen on chrome, nor on any other website with Firefox. See attached example. I am running Windows 7 64 bit professional and FIrefox 84.0.2

Hi,

I'm having an issue where I can't see all of my bookmarks or folders after syncing. I am missing a folder that held a lot of bookmarks. When I go to search for specific bookmarks I can find them but I can't see the folder that contains them. It appears as if the folder or folders themselves have been hidden somehow. I only noticied this after signing in to my mozilla account and syncing my bookmarks. It seems there are issues syncing desktop to mobile and mobile back to desktop.

Please help me find my missing bookmarks. Thank you :)

I refreshed Firefox today on Firefoxes recommendation and now all my bookmarks are gone. I added the bookmark toolbar to try re-add my bookmarks, but nothing sticks. There is a sentence on the bookmark line saying it would be easier for me if I put bookmarks on the line and a link to manage bookmarks. Nothing sticks to the bookmark toolbar and nothing happens when I click the link. Other than switching to a new browser, which I am now seriously considering, how can I fix this? It took me a long time to get many of the important bookmarks in the folder

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Hi !

Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is not playing) all the sounds of my computer are muted. Simply changing my sound output and going back to my headphone resume the other sounds.

I've tried solutions for Windows and the headphone without success, and then found solutions that appear to work for Chrome (https://support.google.com/chrome/thread/8894867?hl=en&msgid=14396047) and Spotify (https://community.spotify.com/t5/Desktop-Windows/Pausing-Spotify-Playback-quot-Mutes-quot-ALL-Audio-Playback-On/m-p/4551102/highlight/true#M64084), hence why I decided to search for a Firefox fix.

Could someone help me ?

Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched up &Firefox 84.02. This morning I noticed my network share from LP1 to DT1 wasnt working and found LP1 powered down. Powered it up & it looked to be completing a patch (KB4598242) so let it finish successfully and logged in. It wouldnt take the 2 master pw prompts although definitely typing them correctly. Poked around the forum that talks of key4.db, key3.db and logins.json. Only had key4db but had a loginsbackup.json. deleted logins.jason and renamed loginsbackup. reloaded. Same, so am stuck. Did notice as LP1 loaded after powering on that a Firefox update occurred. Could one have messed the other? Anyway these things seldom happen on their own so what went on yesterday. On LP2 I noticed that on each reboot I got 2 identical FFox windows. I tried refresh, uninstalling ffox & mainteneance service, same. So I searched for the word firefox and deleted everything I could find and reinstalled FFox. Same, so switched off & gave up. Perhaps I have sync between my devices, not sure. However I have never at any stage changed my master passwords which is the same on all 3 pc's. Any ideas? Shame to lose over 120 passwords if I have to somehow start over again by uninstalling FFox and reinstalling..that'll take ages. And of course the password prompt is coming up all the time whilst typing this. Help please

Hello everybody !

I want to restrict access to only one website on one computer.

For this, I use the add-on "Block Site", which works perfect !

But as it's quite easy to go to add-on tab and disable this add-on, how prevent this by locking access to add-on ??

Tried to search on the web, but nothing came up ....

Thanks in advance to all helpers !

Thierry

Hello

I am a long-time user of firefox and so far I have not had a problem for which I would not find a solution on the Internet.

It’s about using firefox in the workplace. I do not have administrator privileges when using a computer.

In my work, I often have to download files from the official (closed intranet) page, which are either in pdf (individual documents) or zip format (larger files).

Lately, I have been downloading a zip file that firefox marks as a pdf and asking if I want to open or save it.

If I save it, it gets saved as pdf and than I have to rename it to zip to correctly open it.

Chrome, on the same workstation, and internet explorer for the file correctly determine that it is in zip format.

I have already refreshed firefox but the problem remains.

Thanks

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection problem'.

When trying open 'https://addons.mozilla.org/ru/firefox/' have 'PR_CONNECT_RESET_ERROR'.

I am thinking the reason of this errors is blocking requests to 'addons.mozilla.org' by my internet provider (Beeline Kazakhstan). Because when I trying to connet to 'addons.mozilla.org' using VPN or proxy I have no problems described above.

I have no idea why this internet provider or goverment needs to block host 'addons.mozilla.org' (they love to block various website just fo fun). May you help me bypass this problem? May be you know the way how to install VPN addon offline for Mozilla Firefox whithout acces to addons webpage.

Sorry for my English and thank you for reading (:

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assist me in unlocking my Firefox account. Need someone to send me another link to my Yahoo email to unlock.