Firefox 技術支援討論區

Usually when I start my browser for the first time, I have the Firefox homepage only. For two weeks ago, suddenly an extra tab show up when starting: A page with a commercial for installing "Avast Online Security & Privacy (Add to Firefox-button)".

I use Avast, but I don't want this add-on. And I certainly don't want that extra tab every time I start my pc.

I have three times searched for a solution all over in the Mozilla & Avast settings and on the net: I should go to "Add-ons and themes" - "Extensions" - and on the list "Manage Your Extensions" I should remove this add-on - but it's not there of course, because I didn't install it.

So how do I remove this tab from showing at start-up? (Google Search can't help) Appauling that someone put this tab on my pc in the first place. Both Avast and Mozilla have other ways to communicate with me about that add-on, if needed. Now I had to shut it down every day for two weeks, because I was way too busy to write you until now.

Hope you can help me.

Best regards Finn Larsen finn@fatekst.dk

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

I just built a new computer and installed windows 11. Reluctantly coming freshly from windows 7, I have tried and done many things and tweaks to suit my needs more, so I am aware one of those things might be the issue, but I have no idea which, if any. My issue applies to any browser I have tried, not just Firefox. It started randomly and I cannot remember what I did last or exactly when it started happening, a few hours ago is the best I can say. Whenever I right-click while in the save-as window, that window closes and often the window last used minimizes. The browser itself does not crash; however, Firefox is unique in that it does crash but also the only one to notify me and allow me to give out a report, which I did. Also to note; this issue does not happen in every folder on my computer, and even that seems random, not limited to a certain drive either, or permissions and such. The browsers I have tested are Chrome, Edge, Brave, and Firefox.

I also have tried multiple windows recovery points, none of which mattered (and I know for a fact the issue didn't occur at the time of one point I tried, yet it did even after that recovery). Also scanned my computer for threats and nothing was found. I'm not sure if this is within the scope of help to receive here, but I can't find anything about this and since it is rather bizarre, I don't reckon it's a well know issue. Any help is very appreciated.

On start up this morning, Firefox was gone from taskbar. I found ff eventually but all my bookmarks and history are gone. Can I recover them? Why did this happen? Also missing home button

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started.

I have updated to the latest version 113.0.2 (64 bit), am on Windows 10 which is also up to date. I have tried clearing the cache.

Latest report id is bp-b9101836-487e-483f-b16f-f86620230526

When I reopen the browser, it's just an empty new window. I am able to reopen them in "History" > "Recently closed windows", but it's extremely annoying to do this every time. Is there a way to fix it? It was fine like two weeks ago or so and my settings seem okay. I can't find the solution in similar posts here.

Hi!

So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in;

1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using.

Thank you!

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps:

• Quit and reopen firefox
• Relaunched firefox in safe mode/extensions disabled
• Cleared cookies
• Tried in other browsers (works in Librewolf, Brave and Chromium; doesn't work in any Firefox browser (Nightly, beta, standard)

Good morning!

Since v112.0.2 my Firefox logged itself out of Sync and will not allow me log back in. When I click the "Sync and Save Data" in the pulldown menu, the page spinner just spins and spins. The login page never loads.

Oddly, I couldn't even login to my Mozilla account here to post this. I had to use "Ungoogled" Chromium to load the page. I've never had any Sync issues with FF, that I can remember. This just "appeared" with v112.0.2 and continues with v113.0.

I did try to access the Sync login page while in Safe (Troubleshooting) Mode... no difference, though; same spinning spinner.

I'm running Slackware Linux on a desktop computer. No other changes have been made on this system other than upgrading from FF v112.0.1. to v112.0.2. This is when the Sync issue started.

Any ideas? Any assitance would be very much appreciated. I could just go to Chromium full-time, but I would not want to do that. I've been a Mozilla browser user for 23 years. The Chromium is only on my system as a backup browser, along with SeaMonkey. Yeah... I have a Seamonkey. :)

Anyway, thanks in advance for any help/ideas to allow me to troubleshoot/resolve this.

Regards,

~Eric

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)????

It's suppose to open a blank page. I set my preferences to open a blank page for a new tab. This never happened before until I updated my Firefox. I am using 110.0 Firefox browser on my Mac. I am running Mac OS 10.15.7

Never had this problem before and I did a clean install.

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixes it but then the video becomes choppy. I cant attach a photo because it looks normal when a screenshot is taken

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.default, and xxxxxxx.default-esr. The first profile, the one without the "esr" suffix was never used - I don't even know how to switch into it.

The non-esr profile folder had always contained only 6 files totaling about 70 KB. The contents never changed - until a few days ago.

A few days ago I noticed the non-esr profile folder was modified. It now contains 28 files totaling 125 MB. 26 of the 28 files were modified on the same day (May 23rd), at 2 different time points. That folder and contents haven't changed since then.

I continue to use FF using the esr profile without apparent problems, but I would really like to know how/why the non-esr profile got modified suddenly. Any ideas, anybody?

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

Hi!

Is there any way to keep an older version of Firefox without its getting upgraded all the time? Version 99 only has a small header at the top, so there is still space on my screen to see the website I'm trying to see. The newer versions (100 and newer) take up too much space on my screen. Every site has its own headers, and so I am left with about an inch of working space. That's really not enough to see anything.

Is there a way to get the security updates without the new look? Is there a Firefox Light version available, with minimal headers and all? I prefer Firefox, and would love to keep it. Having to reinstall it (to get the older version back) several times a week is not good.

Any help would be appreciated. Thanks very much!

I have a blog hosted on Render. The base URL provided by them is https://parker-codes.onrender.com. This URL works perfectly, in all browsers.

I purchased a domain from Google and then linked a CNAME record to the Render one: https://blog.parker-codes.dev. This URL works in many browsers except for Firefox Mobile (on Android). I receive the error "Address not found. The browser could not find the host server for the provided address."

- I flushed the DNS cache and checked that it propagated across the globe. I used nslookup to verify the domain resolution. - I tested in various other browsers on desktop (Safari, Chrome, Firefox) and mobile (Chrome) and they all work. - I turned off mobile extensions. I also tried in a private window. Still no luck. - I reached out to Google support. They don't see any domain or DNS issues on their end.

From all of this, it appears that the Firefox mobile browser has a bug that can't load the site for some reason. It can't properly resolve the host even though many other browsers can.

Hi guys,

I hope you can help. To bring you up to speed, you can check below past articles for similar problems.

https://support.mozilla.org/en-US/questions/1193905 https://support.mozilla.org/en-US/questions/901741 https://support.mozilla.org/en-US/questions/962174?esab=a&as=aaq

This problem has just resurfaced. In a nutshell, when I type "Lost IMDb" or "Tyson Wiki" in the URL bar and hit enter, that would take me straight to that page of that site. So "Lost IMDb" and enter would take me here: https://www.imdb.com/title/tt0411008/

Now it takes me to random search results like so: https://www.google.com/search?sourceid=navclient&gfns=1&q=lost+imdb

Similar to "I'm feeling lucky" Google search is what I want back. When FF got rid of "Keyword.URL" search, I had to use an add-on such as: Google Browse by Name search engine to get similar results. Now also that has stopped working lately.

Can anyone help me get that type of search result back please?

Thank you kindly.

duplicate of /questions/1415071 thread.

Hi all Gurus,

I have been trying and searching but I could not find a suitable answer. Figured I try asking the question here.

Is there a policy in Mozilla ADMX or what is the policy that I can configure to disable the "New Tab Ctrl+T" function on the menu please? Attached image.