Firefox 技術支援討論區

1. I have accepted "auto mode" for Firefox updates as promoted by Mozilla et al. Update I refer to was installed at PC shutdown on Thursday 27July22 AEST. I re opened browser next day to see my FF webpage background minimized to abt 75% relative usual settings and search bar text populated with tiny type font despite usual pre set zoom factor 110% and no applied font changes by moi. I am long sighted until within arms' length then I need significant optical corrections to deal with type and small stuff Eg. hand stitching on dark fabric as in hemming pants is now difficult; tiny hand held devices aka "mobiles phone" for me are not practical even with usual specs. For most of my 70 years I have viewed the world with just left eye hence reduced field of view, + close up perspective issues - vision sharp enough otherwise until I had to work with computers + poor monitors in the eighties, that induced rapid vision decline. HOWEVER with or without "computer spectacles" I don't need or want contents of web pages blown out to +/- 150% as it now appears when I attempt to go about my daily browse. Attempts to rectify via Control Panel functions were futile. And that's how I set up my previous "view". WHY do this unannounced? Windows 10 settings menu has pre set [not customizable] zoom factors - 25% increments and further spoils my attempts to rectify view to comfortable settings. CTRL+/- function IS NOT WORKING at all in Thundermail hence it remains uncomfortable and highly inconvenient to access.

2.Yesterday30Jul22 I wasted hours trying to locate sensible help in Mozilla community - https://www.askvg.com/fix-ui-scaling-and-large-fonts-issues-in-firefox-103-and-later-versions/ was all I could find worth risking BUT DOES NOT WORK to restore my former view - yes, re check after several re starts of PC show "solution" installed permanently but no revision to my screen view. I guess Mozilla techs quickly out manoeuvred this Windows hack or his solutions don't apply to my older version. WHY has MOZILLA DONE THIS? WHAT IS IT GOING TO DO TO RESTORE COMFORTABLE SENSIBLE BROWSER VIEW??

3. This "change" achieves nothing for users like me, less than nothing. It just confirms the unguided missile of US style business still lays waste to all who engage with it. If I am required to learn how to fix my own issues then I'd prefer real control over it and proper support.

Firefox has worked fine on my WinX systems for years. Yesterday it downloaded a new version (103.0 64-bit) that totally destroyed the experience!

Everything I see now is GIANT SIZED compared to the rest of my desktop and to the old Firefox. I've looked for any relevant setting and I've tried the "Refresh" button with no help.

I want to go back to the previous version!

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal size. I have windows 10.

When I installed version 103 on Windows 10 yesterday, the Tabs, address panel row of icons and the onscreen bookmarks icons doubled in size pushing about half of them off screen. Can I get them back to the size the were?

I keep them on screen to facilitate use and work more effectively. Pushing them off screen reduces the effectiveness of Firefox for me. I spent too much time today trying to find options that would allow me to revert to the former format without uninstalling v.103 - without success.

HELP!!!!

The headers/Titles section with site icons has doubled in size, top to bottom, impacting pages I'm on, eg how far you can scroll down. I want to shrink it back to how it was a few days ago, please, TIA

Just upgraded to version 103. The tabs and text are gigantic! The view of my email provider and other places I load are way too big. Changing the size percentage on the toolbar does not help.

Please tell me how to fix this. Thank you, Pietro

1. 1. The icons in the Tool Bar and Bookmark are too big, making them take up too much space

      across the screen.

1. 2. The space for each open tag is too wide.

I updated the windows 10 installation on my Toshiba satellite laptop yesterday, 07-31-2022 and when i opened Firefox after that, it was huge - I have to dial it down to about 70% on the zoom to have it display even somewhat normally. I don't find any current answers when I google the question, so I'm asking here as I don't know what else to try. I've attached a screenshot to show how large it is, even at 67% zoom.

thanks!

When I opened the browser the web page content was suddenly very large. I had to manually decrease the size to 70% to navigate. I went into settings and checked whether I had accidentally changed anything. Everything was the same. I then tried one at a time changing the Theme, Default Fonts, both letting websites choose the font and using the fonts I had set, and the Default View. Reducing the Default View makes the view too small of sites such as my gmail and other email that have their own customizable view. Adjusting the email sites to accommodate for the reduced default view doesn't return the email view to how I want it. None of the other changes I made worked. How do I get the pages back to normal viewing size when I open the browser? Windows 10 Firefox 103.0

My web pages have increased in size on their own. I tried shrinking the font size a bit but it is not the font but the pages (borders, etc)....how do I get it back to normal and why did it do this?

After update of Firefox version 103.0.1 the symbols are too big and the size cannot be reduced (to small size). So too few symbols fit into a symbol line. How can this be fixed?

After update 103.0 was applied, the entire display got bigger. Fonts are larger, display no longer fits on screen, taskbar is larger. Several hours ago, it was fine. I logged out of Firefox, and at next login, the display had changed.

I've checked everything else on the computer and nothing else was affected--only Firefox . Running Windows 10.

I updated Firefox and now the type size is huge on most pages, I tried changing the size in the settings menu but it only changed it on my home page. How do I change it for all pages?

I opened Firefox today to find everything zoomed in- the toolbar, the websites, everything. It was completely fine last time I used the browser. I have already attempted going to about:config and trying to change the resolution via layout.css.devPixelsPerPx, and it changes nothing. Some help would be appreciated.

This last upgrade on Aug 1st has completely screwed up my browser. My zoom is now insane, requiring shrinks that ruin boxes and other web objects. Half of my menu is gone. Never seen a worse browser disaster. How do I reverse this upgrade? Thanks for your time.

Started working this morning and noticed something was off about FireFox - everything was zoomed by at least 150% browser content AND the application itself (tabs/chrome etc)

I tried: - changing the default zoom settings (they were at 100% already) - no change - tried "refreshing" firefox - no change - tried updating video drivers - no change - disabling secondary (and tertiary) monitors - no change - rebooting (ha!) - no change - changed a couple options in about:config as reported in other posts - no change

To be clear CTRL+/-/0 are not fixing the problem, the browser itself is the wrong size! Strangely enough, the browser inspector does not seem to be affected. I had to stop using Chrome because the same problem randomly happened one day and Edge installed looking about 150%

The only odd thing I may be doing is running WSL GUI apps via X410 ... though the linux apps are not affeted (I launch FireFox from Linux - everything is fine....)

HELP!!

Here is some browser info from the troubleshooting page....

Application Basics

Name: Firefox Version: 103.0 Build ID: 20220718155818 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0 OS: Windows_NT 10.0 19043 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 31 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.9 GB Disk Space Available: 386 GB

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 103.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.5.0 ID: webcompat-reporter@mozilla.org

Remote Features

Remote Processes

Type: Privileged About Count: 1

Type: Extension Count: 1

Type: Isolated Web Content Count: 23

Type: Isolated Service Worker Count: 1

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: Amazon.co.uk Type: extension Version: 1.9 Enabled: true ID: amazon@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Security Software

Type: Microsoft Defender Antivirus

Type:

Type: Windows Firewall

Graphics

Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. 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(Intel) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0, D3D11-21.20.16.4550) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture 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GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Target Frame Rate: 60 DirectWrite: true (10.0.19041.1566) GPU #1 Active: Yes Description: Intel(R) HD Graphics 530 Vendor ID: 0x8086 Device ID: 0x191b Driver Version: 21.20.16.4550 Driver Date: 11-11-2016 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 1c5d1043 RAM: 0 GPU #2 Active: No Description: NVIDIA GeForce GTX 960M Vendor ID: 0x10de Device ID: 0x139b Driver Version: 26.21.14.3064 Driver Date: 5-5-2019 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll Subsys ID: 1c5d1043 RAM: 4096 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 2560x1440@59Hz scales:1.000000|1.400000 Display1: 1280x1024@60Hz scales:1.000000|1.400000 DisplayCount: 2 HardwareStretching: both=2 window-only=0 full-screen-only=0 none=0 error=0 OverlaySupport: NV12=None YUV2=Scaling BGRA8=Software RGB10A2=None GPUProcessPid: 21616 ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY4 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VIDEO_OVERLAY: available by default HW_DECODED_VIDEO_ZERO_COPY: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 47.12ms (2.81) Output Devices Name: Group Speakers (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_510F&SUBSYS_10431C5D&REV_1001\4&5e29a79&0&0001 VX3258 SERIES (Intel(R) Display Audio): HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000\4&5e29a79&0&0201 Speakers (Lenovo Audio): USB\VID_17E9&PID_433F&MI_02\7&24b989ad&0&0002 Input Devices Name: Group Microphone (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_510F&SUBSYS_10431C5D&REV_1001\4&5e29a79&0&0001 Stereo Mix (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_510F&SUBSYS_10431C5D&REV_1001\4&5e29a79&0&0001 Microphone (Lenovo Audio): USB\VID_17E9&PID_433F&MI_02\7&24b989ad&0&0002

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\sean\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\sean\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\sean\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Text Recognition (dom.text-recognition.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments

Task Continuity - Sync after tab change Rollout 40%: sync-after-tab TCP rollout, Phase III (TCP on by default for 50% EXISTING Release profiles): control

Important Modified Preferences

browser.contentblocking.category: standard browser.search.region: CA browser.sessionstore.upgradeBackup.latestBuildID: 20220718155818 browser.startup.homepage: https://manage.bigblockstudios.ca:8443/admin/home/|http://localhost:9095/web/login/|https://dashboard.stripe.com/dashboa browser.startup.homepage_override.buildID: 20220718155818 browser.startup.homepage_override.mstone: 103.0 browser.urlbar.placeholderName: Google browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: history doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.home-region: CA doh-rollout.mode: 2 doh-rollout.self-enabled: true doh-rollout.uri: https://private.canadianshield.cira.ca/dns-query dom.forms.autocomplete.formautofill: true extensions.lastAppVersion: 103.0 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastDownload: 1658934409 media.gmp-gmpopenh264.lastInstallStart: 1658934409 media.gmp-gmpopenh264.lastUpdate: 1658934409 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220718155818 media.gmp-manager.lastCheck: 1658934543 media.gmp-manager.lastEmptyCheck: 1658934543 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastDownload: 1658934411 media.gmp-widevinecdm.lastInstallStart: 1658934409 media.gmp-widevinecdm.lastUpdate: 1658934411 media.gmp-widevinecdm.version: 4.10.2449.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.sandbox.content.tempDirSuffix: {67372ad5-7d5f-468a-90c9-a45f22b3251a} services.sync.declinedEngines: services.sync.engine.addresses.available: true ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart.session: true

Places Database

Accessibility

Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.34 Version in use: 4.34

NSS Expected minimum version: 3.80 Version in use: 3.80

NSSSMIME Expected minimum version: 3.80 Version in use: 3.80

NSSSSL Expected minimum version: 3.80 Version in use: 3.80

NSSUTIL Expected minimum version: 3.80 Version in use: 3.80

Sandbox

Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true

Startup Cache

Disk Cache Path: C:\Users\sean\AppData\Local\Mozilla\Firefox\Profiles\colb9yzr.default-1658934043077\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-CA"] Default Locale: "en-US" Operating System System Locales: ["en-CA"] Regional Preferences: ["en-CA"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

Printing

Modified print settings