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Decryption tool for passwords in Firefox

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software th… (閱讀更多)

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.


We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

darrenallen73 於 2 個月前 詢問

TechHorse 最近回覆於 1 個月前

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Restore last session

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did h… (閱讀更多)

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did have it on. I even turn it on, rebooted and the took it off and rebooted. Nothing seams to work. Any help?

Home 於 10 個月前 詢問

Home 於 9 個月前 解答

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youtube video quality not going over 480p

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (… (閱讀更多)

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (for ex twitch) and if this could be fixed i would never go back to chrome

biqxed 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

Hangs when trying to save an image

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving … (閱讀更多)

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

mikey-d 於 4 個月前 詢問

zeroknight 最近回覆於 3 個月前

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YouTube aspect ratio off

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in … (閱讀更多)

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in standard mode. Refreshing hasn't fixed the issue, neither has restarting or shutting down my laptop, as it was turned off for 12+ hours and I still had the issue when using YouTube today. It's even an issue in incognito mode, but not an issue if I use a completely different browser. I can't find anything else that has been affected by whatever button I must have pushed. Laptop is a Dell G15, if that's relevant. Would love any tips to fix this.

rgold96306 於 1 年前 詢問

rgold96306 於 1 年前 解答

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Firefox Browser

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for… (閱讀更多)

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for this?

tony232 於 1 年前 詢問

Terry 最近回覆於 11 個月前

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Request permissions rather than requiring them

Is there a way to make a request for extra permissions rather than requiring them? I want to add functionality, but since my extension is more privacy oriented, there's … (閱讀更多)

Is there a way to make a request for extra permissions rather than requiring them? I want to add functionality, but since my extension is more privacy oriented, there's concern when I added extra permission. https://addons.mozilla.org/en-US/firefox/addon/volume-control-boost-volume/

Chaython 於 11 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 10 個月前

Cannot report a broken site

I am attempting to report that Yahoo Finance is broken. From this URL, I use the "report broken site" feature: https://finance.yahoo.com/quote/DEO/ When I fill out the… (閱讀更多)

I am attempting to report that Yahoo Finance is broken. From this URL, I use the "report broken site" feature:

https://finance.yahoo.com/quote/DEO/

When I fill out the information and hit "send", nothing happens. The "report broken site" screen remains active. Hitting Send multiple times has no effect.

I've tried using this feature for other pages, and it appears to work; but it won't work for this site.

Can anyone suggest why that might be? Is it a byproduct of the site's being broken?

Thanks.

Chris 於 1 個月前 詢問

Kiki 最近回覆於 3 週前

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Youtube videos not loading in Firefox.

Firefox version 106.0.1 Windows 11pro. Youtube videos will not play, unless they are Live. Weird. Checked internet. Loads on phone, loads fine in Edge. Restarted FF, clea… (閱讀更多)

Firefox version 106.0.1 Windows 11pro. Youtube videos will not play, unless they are Live. Weird. Checked internet. Loads on phone, loads fine in Edge. Restarted FF, cleared cache and cookies, tried private browsing, started in troubleshoot mode with no addons-- even the ad video at the top won't play. What else am I missing? Why will the live videos play but not the others? That seems like a clue, but I've hit the end of my ideas. I was able to watch youtube two days ago, the only change (afaik) is a Firefox update this morning.

thegranddewru 於 1 年前 詢問

bschmitz 最近回覆於 1 年前

Chase

I can open the Chase bank site, but cannot log into my account. I can log into my Chase account using Edge. This may have happened after the most recent update to Firefo… (閱讀更多)

I can open the Chase bank site, but cannot log into my account. I can log into my Chase account using Edge. This may have happened after the most recent update to Firefox. Any ideas how to fix this?

ggfossen 於 4 週前 詢問

cor-el 最近回覆於 4 週前

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google.com won't load

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and… (閱讀更多)

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and AVG Anti-Tracking. The version is the latest version 116.0.1

anthonyjshaffer917 於 9 個月前 詢問

anthonyjshaffer917 於 9 個月前 解答

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Firefox 115.0.x fails a checksum test when extracting.

As many users do, I download the full FireFox package directly from the Mozilla FTP server and extract the contents of the EXE for checking and direct copying into a cust… (閱讀更多)

As many users do, I download the full FireFox package directly from the Mozilla FTP server and extract the contents of the EXE for checking and direct copying into a custom configured target directory. I do this for a number of reasons which will not be detailed here.

The the setup files for the latest version of the ESR release are failing the checksum test during extraction. This is not isolated to this version as the 114.x.x and 113.x.x version files also seem to be effected by this problem.

Checksum failures directly indicate that the files extracted can not be trusted.

@FireFox Dev team, Please investigate this issue and resolve as soon as possible.

Thank You!

lexluthermiester 於 10 個月前 詢問

lexluthermiester 最近回覆於 7 個月前

Firefox freezes

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes. I have uninstalled and reinstalled. Using Windows 11 Pro 22H2. … (閱讀更多)

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes.

I have uninstalled and reinstalled.

Using Windows 11 Pro 22H2.

Any suggestions?

Trevor Appleton 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

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HTTPS-Only Mode seems to be permanently selected

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode'… (閱讀更多)

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

baritone2 於 11 個月前 詢問

MarkRH 於 11 個月前 解答

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addon '' extensions''

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes… (閱讀更多)

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

Slawomir Dzwonek 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

Offidocs

Offidocs has hijacked my Firefox browser making it impossible to read PDF files. I never added it and it does not appear in my extensions list. I've marked "always as… (閱讀更多)

Offidocs has hijacked my Firefox browser making it impossible to read PDF files. I never added it and it does not appear in my extensions list. I've marked "always ask" in the preferences for opening PDF files but to no avail. My antivirus and Malware bytes scans are negative. How can I get rid of this?

vetbird 於 5 個月前 詢問

jonzn4SUSE 最近回覆於 5 個月前

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lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (閱讀更多)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

dj_dean 於 2 年前 詢問

FredMcD 最近回覆於 2 年前