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Wrong Scaling with HiDPI Screen on Linux

Dear Technical Support, I'd like to report a problem which affects the rendering of websites in Firefox with a HiDPI monitor. I'm having issues with the text and graphi… (閱讀更多)

Dear Technical Support,

I'd like to report a problem which affects the rendering of websites in Firefox with a HiDPI monitor.

I'm having issues with the text and graphics of web pages, that are often mismatched or misaligned, with text being too large compared to graphical elements. See the enclosed pictures for an example; as you can see, this happens also on your website. Also, I've noted that pages (and plugins) appear to be "shrinked" as opposed to when viewed on Chrome, where they are shown to their true size.

Setting ui.textScaleFactor=100 and tweaking with layout.css.devPixelsPerPx did not change much. I must admit that I find this behavior quite strange, since HiDPI monitors have been around for more than a decade, and especially considering that this did not impact my experience with Firefox on Windows, using the same monitor and machine.

I hope to find an effective solution to this problem and look forward to your reply. Please let me know if I can be of any help in this matter.

Best regards, Federico

Federico 於 1 年前 詢問

Federico 於 1 年前 解答

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FF 116.0 having loading issues with webpages

I got the v116.0 update yesterday and since then, there's been some annoying hiccups with loading webpages. It's not a specific site that is having an issue and it seems… (閱讀更多)

I got the v116.0 update yesterday and since then, there's been some annoying hiccups with loading webpages.

It's not a specific site that is having an issue and it seems completely random. The best I can say is that if I just do websearches from the default Duckduckgo engine or if I use !g to search google through it, eventually i'll hit the hiccup.

What seems to happen is that i'll try to go to the website/perform a search and then it will just load a blank white page and hang there. None of the browsing function buttons will be available (so can't click refresh) but if I highlight the address bar and hit enter again, it will suddenly load without issue.

Michael Chan 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Outlook does not open when I use Firefox

Hello, When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared t… (閱讀更多)

Hello,

When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared the cache and it works the first time but when I try to access it again, it does not work. It just not upload the message.

Thank you, Dorina Grossu

dgrossu 於 2 年前 詢問

jonzn4SUSE 最近回覆於 2 年前

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No audio on some videos

Videos from vidplay/mycloud/mp4upload on various video streaming sites do not have audio. Videos have working audio on other browsers. Only filemoon server seems to be wo… (閱讀更多)

Videos from vidplay/mycloud/mp4upload on various video streaming sites do not have audio. Videos have working audio on other browsers. Only filemoon server seems to be working so far. Issue persists with troubleshooting mode

Using Win10, firefox nightly 120.0a1, has persisted for a few updates.

guwesley 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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No audio on Twitch Streams.

Hi there. I appear to have some kind of issue/bug with Twitch. For some reason, some streams, seemingly at random, do not play audio. Closing firefox and reopening someti… (閱讀更多)

Hi there. I appear to have some kind of issue/bug with Twitch. For some reason, some streams, seemingly at random, do not play audio. Closing firefox and reopening sometimes fixes this, other times it doesnt. For example, if I am watching a stream, I then close firefox, and use "restore last session", there is no audio coming from the site. Other sites such as youtube work fine 100% of the time. Doing the same on other browsers such as Chrome do not have this issue. I have tried reloading the page and it seemingly works at random, I have tried clearing the cache.

liamlol222 於 1 年前 詢問

liamlol222 最近回覆於 1 年前

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Not able to load sites

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of… (閱讀更多)

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

Anton 於 11 個月前 詢問

Anton 最近回覆於 11 個月前

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Github is not rendering correctly

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocke… (閱讀更多)

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocker. Any help? Thanks.

Guidodi 於 1 年前 詢問

Guidodi 最近回覆於 1 年前

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Google Drive doesn't show info

For a while Google Drive's cloud interface hasn't been able to show "information" about files, i.e. pictures, text, file-data. The fault is not present in Android, Chrome… (閱讀更多)

For a while Google Drive's cloud interface hasn't been able to show "information" about files, i.e. pictures, text, file-data. The fault is not present in Android, Chrome and Edge so it is not Google Drive that is buggy. I'd rather not change to another web browser. Please present a fix. Janne G win 10 home, v 22H2, OS-v 19045.3570, Windows Feature Experience Pack 1000.19052.1000.0

Jannne 於 1 年前 詢問

cor-el 於 1 年前 解答

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Firefox not loading Instagram

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot att… (閱讀更多)

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

FireFoxFan1 於 2 年前 詢問

DjFunkyDog 最近回覆於 1 年前

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How do I contact Firefox support directly?

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that… (閱讀更多)

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

windspring12 於 8 個月前 詢問

greg.lenda95 最近回覆於 5 個月前

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Video does not play audio when I try to watch videos through duck duck go

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other brow… (閱讀更多)

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other browser so it must be specific to firefox.

Whenever I try to watch a video, in the drop down bar firefox select to mute audio for some reason. I then select 'allow audio and video' and refresh the page but the video is still muted for some reason. This also happens when I try to use other video sites. This has only started to happen recently in the past two days (and yes I am updated to the latest version of firefox).

bluejumper.2914 於 2 年前 詢問

Terry 於 2 年前 解答

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Osu not playing audio at beatmaps demo.

So I am having trouble using osu.ppy.sh/beatmaps website. Seems like the audio demo play just doesn't work at all even after I reinstall the app. Any suggestion? … (閱讀更多)

So I am having trouble using osu.ppy.sh/beatmaps website. Seems like the audio demo play just doesn't work at all even after I reinstall the app. Any suggestion?

eddy2912 於 1 年前 詢問

eddy2912 最近回覆於 1 年前

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Cloudflare Problems!

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came fro… (閱讀更多)

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came from opera gx, had no problems with cloudflare till now!

Im using 4 extensions DarkReader Adblock https://getadblock.com/en/installed/?u=uzzl0uyf19852316&lg=en-US&an=adblockfirefox&av=6.2.0&ap=firefox&apv=126.0.1&p=gecko&pv=126.0 Return youtube dislike Tapermonkey I click the box to Verify that I am human on cloudflare keeps trying to connect, after 30 seconds the site just reloads asking me to click the box again. this repeats non stop.

ac.marino125 於 10 個月前 詢問

ac.marino125 最近回覆於 10 個月前

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Wordpress Login Redirect Hangs

Hi, I cannot use wordpress.com. When I click on "log in" it hangs at the redirect and I only get a blank screen. (Hangs here:) https://wordpress.com/log-in?redirect_to=… (閱讀更多)

Hi, I cannot use wordpress.com. When I click on "log in" it hangs at the redirect and I only get a blank screen.

(Hangs here:) https://wordpress.com/log-in?redirect_to=https%3A%2F%2Fwordpress.com%2F

I've disabled all extensions, cleared cookies and restarted, nothing seems to work. Any help would be much appreciated.

Thanks!

gojohnny2019 於 2 年前 詢問

cor-el 於 2 年前 解答

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Unable to upload or download files

Hello all, For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropb… (閱讀更多)

Hello all,

For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbox or Google Drive, but individual files don't work.

I've reset my browser, uninstalled and reinstalled it, opened it in troubleshooting mode, disabled enhanced tracking protection, but nothing seemed to work. I've tested another browser, and I was able to upload and download files just fine.

Is there anything I can do to fix this? I'm on Ubuntu 22.04 using Firefox 107.0.1.

Erika Campbell 於 2 年前 詢問

jonzn4SUSE 於 2 年前 解答

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file downloads

The problem is : Some of the time FF just records 0 bytes file and says nothing. I suspect that FF inspect the URL of the links and discard ( perhaps for security … (閱讀更多)

The problem is : Some of the time FF just records 0 bytes file and says nothing. I suspect that FF inspect the URL of the links and discard ( perhaps for security reason ) ones that do not begin with HTTP.

The bypass is : One has to copy the link and insert in in the new page of FF.

The solution would be to change FF code.

Thank you.

Le-Bilboquet 於 2 年前 詢問

Le-Bilboquet 於 2 年前 解答

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Autoplay is set to allow all video/audio to play, yet twitch never autoplays the audio.

So I have it set globally to allow all websites to autoplay video and audio, however when I go to twitch.tv, the audio does not work, the video plays fine, but the audio … (閱讀更多)

So I have it set globally to allow all websites to autoplay video and audio, however when I go to twitch.tv, the audio does not work, the video plays fine, but the audio does not, I have to pause the stream and hit play again to get audio to work, refreshing the page does not work. Only does this on twitch.tv no where else. I've tried several things. Even a completly new profile nothing seems to fix it, and it does it with or without addons. Only way to get it to play properly is in troubleshooting mode even on a fresh profile. Any idea what this can be because its really annoying and it started about a month ago randomly after a firefox update and it just has not gone away since. troubleshooting mode seems to disable whatever is the culprit even on a fresh profile. Any help would be apprecated as this issue has been persisting and I just cannot seem to fix it permamently.

scyris99 於 1 年前 詢問

scyris99 最近回覆於 1 年前

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control + up shortcut does not work now. does not go to top of page.

control + UP (arrow) is documented to "go to top of page". That has broken as of 126.0 And, for some reason I don't remember, I found that using "HOME" in the past was … (閱讀更多)

control + UP (arrow) is documented to "go to top of page". That has broken as of 126.0 And, for some reason I don't remember, I found that using "HOME" in the past was also problematic.

How do I report something as "b roken" to firefox and do you agree it is broken?

Joe P 於 10 個月前 詢問

cor-el 於 10 個月前 解答

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Missing data on websites

Hello - I keep searching for various fixes to this, but nothing seems to work. I have the latest version of firefox. Macbook user. Catalina 10.15 I find that with almos… (閱讀更多)

Hello - I keep searching for various fixes to this, but nothing seems to work. I have the latest version of firefox. Macbook user. Catalina 10.15 I find that with almost any website that I'm trying to log into, or enter a credit card and other information, the browser does not show these items, pull downs, forms to fill in etc. I'll go thru a whole process of something, and will be directed to click a box or some such that just isnt there. So I move over to Safari, and the entire page loads. I've adjusted the privacy, cleared cache etc. It's like I'm on an ancient browser.

Any help welcome.

Deborah Goldstein 於 1 年前 詢問

deb45 最近回覆於 1 年前

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PG&E (PGE) PG and E Website has blocked Firefox

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states… (閱讀更多)

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

RIPPER 於 1 年前 詢問

RIPPER 於 1 年前 解答