Firefox 技術支援討論區

I have a home-built media center (OS: Linux Mint 20.3) utilizing Firefox as the primary browser. This system has run almost flawlessly for many years. Updated to 20.3 in early 2022. Rather suddenly (yesterday) Firefox began repeatedly crashing, displaying 'Mozilla Crash Reports' (example attached). Firefox appears to initiate as expected. However, on display (e.g., Youtube, Facebook, web page, etc.) request, Firefox immediately throws a 'Mozilla Crash Report'. I do not recall any changes to the system that might have generated this condition, and have spend most of today unsuccessfully troubleshooting.

MB: Gigabyte F2A85XM-D3H CPU: AMD A-10 5800K APU with Radeon HD Graphics OS: Kernel: 5.4.0.170 generic x86_64bits; on 128MB SSD Firefox for Linux Mint mint-001 - 1.0 (122.0 (64 bit)) RAM: 7 GB

I have attempted to follow some of the moz://a Support pages (i.e., "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems"). I have noted that while in 'Troubleshooting mode', Firefox appears to behave as expected, seeming to implicate extensions, themes and/or hardware acceleration. However, under normal Firefox operation enabling/disabling these does not seem to resolve the issue.

    * Hardware acceleration (on or off) still results in display of 'Mozilla Crash Report',
    * Default theme is selected, and
    * I don't appear to have any unaccounted extensions or other addons enabled.

Any thoughts and/or additional guidance would be greatly appreciated.

I feel like I've been seeing people online complaining about this for a couple of years now, and it's shocking to me that I still couldn't find a solution in a thorough google search. Has anyone found a fix for the mandatory restart Firefox now pushes whenever there's an update available? Basically, out of nowhere, the program will refuse to open any new tabs or load any pages, instead giving the error message in the image. A restart is forced, and all private tabs are lost without warning. This is completely unacceptable browser behavior. As far as I know, there is no setting or about:config option that will fix this. Has anyone found a work-around?

I've been a loyal Firefox user for a couple of decades at this point, but this nonsense has me seriously considering switching to something else. Thanks for any help anyone can offer.

New Firefox is making me angry everytime I use it. New tabs are doing what they want, they never open near the site that i'm watching. Sometimes they open in the middle of other tabs, sometimes at the end. That is so problematic and frustrating that i would download an opera if i can't change it. I use about 90 tabs and that's the way I'm using Internet, I won't change it. I have searched in settings but there is nothing. Old mozilla haven't done this. Can someone help me?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Firefox doesn't seem to have a built-in feature for listing the contents of each container tab in Firefox one at a time. That is, I would like to have only the contents of one tab container shown on my browser at a time, and be able to switch from one container to another freely. What is the use of containers if all their contents are displayed at once on the tabs of my browser?

Up until this last update, in Gmail inbox, each message could be moused over top and action icons would show up. This no longer happens and I don't know why. It was very convenient not to have to open the message to take action on it and then return to the inbox. Now if I click the checkbox on the left side of the message those icons appear, but I never had to do this before??? I have not made any changes to the settings on my 1 year old Macbook Pro or Firefox configuration...

I keep being told on certain websites to turn off my ad blocker. I don't have one. I don't even have one in the Extensions that's disabled. I have no idea how to get past this. What's turned on that I don't know about?

HI, I use Firefox for Kiosk system... what is not usable for this application is Firefox sending popups to remind the user of ie. "do not forget to save your data" or similar... this breaks the kiosk system and needs Admin intervention... I love FF, but how can I suppress these support popups in this environment?

Thx Dan

Current version of Firefox on Windows 11. Menu bar hidden when Firefox started. I have tried every setting suggested and understand how to turn it on, but next time I start Firefox, menu bar is hidden again. Reinstalling Firefox -- no joy. Restarting in safe mode -- no joy. Help!

Hi, I read through another thread where someone was having this same issue and there was no resolve because no one seemed to understand the issue. My issue is that I can't clear the "Save Files to" setting under "Files and Applications\Downloads" and leave it at "Always Ask". What I wind up with is a lot of clutter in my Downloads folder. So my question is, How do I correct this setting so FireFox stops saving files in places that I don't want them saved?

Is there a way for me to retrieve my bookmarks? They have followed me through several macbooks, and reinstallations and this is the first time they've gone missing.

Hi everyone,

First of all, thank you for your help you brought me long time ago reading yours answers concerning different others issues. Today, I didn't find the answer to my issue in the historic base of questions/answers...Maybe, I also missed the answer... anyway...

My problem is the following: I have habits to use the unicode shortcut every day (exemple : ä <--> alt+132) but this is not possible if the "Bookmark Toolbar Shortcuts" add-ons of firefox is active because I suppose there inteference with bookmarks shorcut that I also use a lot. So, I have to disable every time the add-ons, which is a boring operation... I tried to modify the shorcut of the "bookmark toolbar shorcut" add-ons but, Firefox send me "you can't override firefox shorcut"....

Does someone find a solution to this problem ?

I found this link which talk about of the subject but without a real answer : https://superuser.com/questions/1322464/how-to-prevent-firefox-keyboard-shortcuts-from-interfering-with-unicode-input

I thank you in advance for you help!

kind regards,

Simon

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more appear, hit verify, it brings up something else. It will do this dozens of times and just never ever end.

Switch over to Edge, does the same. Switched to chrome and it works fine. Has google done something to captcha to deny it working on other browsers?

I have checked to see firefox is up to date and it is. I have disabled all extensions/addons. I have run malware/virus scans. On the Rogers community forums there are all kinds of people having problems but there are no solutions on how to fix. Oddly (or not) the problems are similar...captcha won't work on Edge, Firefox but will work on Chrome.

Hi, when I try to open any PDF all I get is a blank grey screen. My settings are set to "open in firefox" and my default PDF viewer is also firefox. How can I fix this? Thanks!

why does firefox open 15 sessions in task manager when i openy have 5 windows open!!

its seems rediculous the software opens 3 times the amount of windows i have open

s u c k i n g THE HELL OUT of memory and cpu

i can understand DOUBLE the amount BUT TRIPLE???? give me a brake!

I am using the newest version of Firefox 121.0.1 and a new checkbox to `Show original variables` under the 'Scopes' section in the developer tools showed up after the newest update when it wasn't there before. When it is turned on, this new feature on the developer tools is causing extreme slowdown and substantially slowing down my debugging time by taking 30+ seconds for my variables to show up in the scope every time I move around breakpoints. Is there any solution to this problem? If not, I would please ask for this feature to be removed or optimized so it doesn't impede with my development time since it worked just fine before and the variables showed up instantly before the update. Otherwise, I will have to stick with an older version of Firefox until this issue is fixed since I use it extensively for my debugging needs.

After a crash earlier today within my 32bit install of Firefox, I upgraded to the 64bit version. Since then I have not been able to play videos from sites that utilize DRM.

I have tried the following:

1. Check and Uncheck "Play DRM content"
2. Check for updates while in the addons related page.
3. Checked my hosts file which is blank
4. Stopped my AV and attempted to update as well as Enable/Disable Play DRM
5. Get a 404 when attempting to go to "redirector . gvt1 . com" site.

When I looked in my profile directory, I noted that both the "gmp-gmpopenh264" and "gmp-widevinecdm" directories are empty. I found and downloaded the most recent openh264 dll for windows 64bit. Firefox continues to say "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." I have not found the most recent wildevine version so I have not tried to update it manually.

Could there be something squirrelly with my user profile that needs to be rebuilt? (I can export the bookmarks, etc) The 32bit Firefox crashed with no messages while watching a live YouTube stream. I just installed over without uninstalling the previous version. I was afraid of losing my current settings. The crash caused my "previous session" to be lost.

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm having these problems happening on sites I've used for years. If I use another browser it will work with no problem. In fact after talking with some of the support people at some of the sites that won't work, the suggest trying another browser which works fine. I'm talking like American Express' website which I use a lot. There are other sites other than credit cards that are not working correctly and again, their support agent will tell me to use another browser. I have tried different remedies like clearing cache, history, etc. I only use few addons like AdBlock which helps to cut down on trackers and information gathers. I have set my preferences to clear out my history and cookies. I have used Firefox for so many years without problems and with the same addons without any problems. So what is causing this to happen? I do enjoy using Firefox but if I have to keep changing over to another browser so sites will work, then maybe it's time for me to stop using Firefox.