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Firefox browser constantly asks me to create a new profile: "You've launched an older version"

Every few days, Firefox makes me log back in again to my account and "create" a new profile version - the message I get is that I have launched an older version, and can … (閱讀更多)

Every few days, Firefox makes me log back in again to my account and "create" a new profile version - the message I get is that I have launched an older version, and can only EXIT or CREATE NEW PROFILE. The problem is when I have to do this, I lose all the pinned tabs I had open, also I have to log into Gmail each time and generally set the profile up again. I can then access my bookmarks and containers but not the tabs I had open.

Is there a way to stop Firefox from forcing me to relaunch my profile each time? Its frustrating to lose the pinned data and have to log back into my Firefox profile, then Gmail, then try to figure out where I was at last. Note, the pinned tabs are not things I need to bookmark but rather a running list of tasks/things I need to complete - and unfortunately I don't know when I will be forced to launch a new profile but don't want to create a bookmark each time for temporary tabs... for example, last night I was just in the middle of planning a trip so had a few tabs open to come back to, but when I logged into my laptop this morning, I was forced to create a new profile and have lost these tabs I had pinned.

spacenz 於 1 年前 詢問

lynmk01 最近回覆於 1 年前

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How do I lock bookmarks on the bookmark tool bar?

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I … (閱讀更多)

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I alt+tab frequently a bookmark will get selected as if I am clicking and dragging. The bookmarks on the bookmark tool bar always end up in different places. Is there a way to lock these links in place so I can't move them or do I have to resign myself to fixing it every day?

Vileynye 於 2 年前 詢問

Vileynye 於 2 年前 解答

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Can't access OS authentication when trying to access passwords

I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work.… (閱讀更多)

I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work. Page about:logins shows no logins and passwords but only a small little warning bar in the upper corner that says that I need to login with my OS password (see Secure Firefox passwords with device sign-in fixed link to kb article. aw). However, when I click the small "Connexion" button in the notification bar, nothing happens. I have no pop-up/prompt, neither on the system nor on the web page, to allow me input my credentials. I tried after reinstalling Firefox on my Mac but nothing changed.

Do you know how this problem can be fixed? Thank you, and sorry if it is a duplicate.

Alexandre Huat 於 2 年前 詢問

Alexandre Huat 最近回覆於 2 年前

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plugshare.com page is missing couple of crucial menu icons

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This … (閱讀更多)

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

groundie 於 2 年前 詢問

cor-el 於 2 年前 解答

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Turn Search Tabs Off

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that elim… (閱讀更多)

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that eliminates the tab bar unless there is more than one tab. Then the latest release addes the 'search tab' down arrow I neither want nor ever asked for and I can't get rid of it.

Why do you insist on doing this Mozilla? How do I turn this useless feature off?

David H 於 1 年前 詢問

Terry 於 1 年前 解答

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New version did not have bookmarks

A few months ago when I updated to the latest version, as I always do, the bookmarks were not carried over. I restored to an earlier time to retrieve them and have been … (閱讀更多)

A few months ago when I updated to the latest version, as I always do, the bookmarks were not carried over. I restored to an earlier time to retrieve them and have been using an old version. Every time that I go to the program and when asked to update, I click "no." I am finding now that several websites will not accept Firefox. After 20 years of saving, I do not want to recreate, as I would have had to do at that time. Do I now upgrade to newest version and pray that my bookmarks are there?

m_r_lewis 於 1 年前 詢問

m_r_lewis 最近回覆於 1 年前

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My malware app is reporting a Trojan.YZST.9002 loaded from Firefox executables

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREF… (閱讀更多)

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREFOX/UNINSTALL/HELPER.EXE C:/PROGRAMFILES/MOZILLA FIREFOX/MAINTENANCE SERVICES_UNINSTALL... I will use the delete process and remove them and watch for future loads.

Jim 於 2 年前 詢問

Jim 於 2 年前 解答

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Sync support without a seperate device

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone. Many Thanks, … (閱讀更多)

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone.

Many Thanks,

snowbellysurfer 於 2 年前 詢問

James 最近回覆於 2 年前

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Problem with Screenshot in Newest Version of Firefox

For Firefox version 104.0.2, the screenshot feature is not working. This includes the icon that can be placed in the toolbar, the right click on webpage feature and the … (閱讀更多)

For Firefox version 104.0.2, the screenshot feature is not working. This includes the icon that can be placed in the toolbar, the right click on webpage feature and the ctrl+shift+S method. You can "find" the feature (e.g., the "take screenshot" option will appear in the right clear option) but regardless of the manner selected, teh feature is inoperable.

drstone10 於 2 年前 詢問

drstone10 最近回覆於 2 年前

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Accounts abote firefox.com & firefox.com.cn

I found that the accounts of the domain name account.com.cn and account.com do not seem to communicate with each other, which will affect the information synchronization … (閱讀更多)

I found that the accounts of the domain name account.com.cn and account.com do not seem to communicate with each other, which will affect the information synchronization of different devices.

junhao16 於 2 年前 詢問

Paul 最近回覆於 2 年前

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Unable to sync passwords and logins after computer reset

Hi there! I recently had the misfortune of Windows crashing on me and my PC needing a repair shop to reboot it. In the process, I've been needing to download all my pro… (閱讀更多)

Hi there!

I recently had the misfortune of Windows crashing on me and my PC needing a repair shop to reboot it. In the process, I've been needing to download all my programs again, but thankfully I made a firefox account and was hopeful all my years of login info would be easy to boop back onto my PC.

However, when I attempt to access my logins, it bars me access and I can't sync it with my phone, an Android who has the firefox app. It keeps asking for a Primary Password, something I had before my PC was reset, but I only just put that back in and it won't allow me to input it or change it. I can't even transfer my information over from Chrome. It's really frustrating since while I know a variety of my logins, some of them I used firefox secure generated passwords on and I have to squint at my phone to tap them in.

Any help would be immensely appreciated, and I'm hoping if I reboot after my downloads are done that this might fix my issues. But if it doesn't, I wanted to type this up to be safe!

clapfizzbang 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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Firefox extension Greasemonkey is not downloading scripts

I need help. I took the PC in to have a virus removed and the store removed AVG Anti-Virus and installed McAfee. When I got the PC home and connected, all the Firefox s… (閱讀更多)

I need help. I took the PC in to have a virus removed and the store removed AVG Anti-Virus and installed McAfee. When I got the PC home and connected, all the Firefox settings had been changed and the AdBlocker and Greasemonkey extensions were missing. I now get a message in settings claiming my browser is being managed by my organization, only I don't have an organization. This is my own computer and no one else uses it or has access to it. I reinstalled the AdBlocker and Greasemonkey, but now cannot get Greasemonkey scripts to download. I keep getting an error message. I've had both McAfee and Staples remote support looking at the problem, to no avail.

KayTa 於 2 年前 詢問

KayTa 最近回覆於 2 年前

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end of file errors for google and facebook

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop.… (閱讀更多)

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop. All my other sites as far as i can tell are ok. I used Edge and was able to access FB and Google on Desktop] i checked and the current version of firefox is installed on desktop

even weirder, i can access both google and FB on my laptop with firefox. I've tried syncing the two with having bookmarks etc. i can sync from laptop to desktop but not vise versa.

i thought I'd uninstall and reinstall firefox but i don't want to lose any info esp my Bookmarks on the Desktop hence why i was trying to sync the two.

My desktop is older, maybe 5-6 years, my laptop is 1 year old. Dunno if this matters. thanks, Jan

jansch135 於 2 年前 詢問

cor-el 於 2 年前 解答

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McAfee Blocked Site and Suspicious Activity by an app

McAfee has notified me that a piece of software which is apparently from HP (HPUpdate within HP Framework) is trying to access a suspicious IP address (13.224.2.51). A… (閱讀更多)

McAfee has notified me that a piece of software which is apparently from HP (HPUpdate within HP Framework) is trying to access a suspicious IP address (13.224.2.51).

An online search doesn't show this as being associated with HP but it is in an Amazon centre so it could be associated with almost anyone.

Is there anything in the Mozilla world which would help me determine whether this is a genuine problem or McAfee is just confused?

At this point my option seems to be to reinstall the my HP printer software and see what impact this has.

gcrobinson 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 年前

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Firefox PDF viewer shipping label barcodes are bad

When I use the firefox 104.0.1 pdf viewer to print shipping labels they look fine in the preview but when I print them the barcodes are missing all the small lines and wh… (閱讀更多)

When I use the firefox 104.0.1 pdf viewer to print shipping labels they look fine in the preview but when I print them the barcodes are missing all the small lines and where it says P or F up in the top left box it just prints some block looking thing. Prints fine from Adobe or Preview. Mac Big Sur .

Joey C 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 年前

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Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db fil… (閱讀更多)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

LHien 於 2 年前 詢問

Dropa 於 2 年前 解答

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low volumn on you tube

I have the volume control all the way up. I turn the volume control on videos all the way up. I have just updated Firefox. The sound is too low. Is there an add-on? It u… (閱讀更多)

I have the volume control all the way up. I turn the volume control on videos all the way up. I have just updated Firefox. The sound is too low. Is there an add-on? It used to be OK, not now.

constance lowery 於 2 年前 詢問

spammattic 最近回覆於 1 年前