Firefox 技術支援討論區

Hello,

I want Firefox to open PDFs in browser. I have opt in for two options from setting both are not working.

1. I have choose always ask where to save files and that is not working because it is always saving files in downloads. 2. I have choose Firefox option from save or open files to open files and not save files; it did not work (Firefox downloaded the files not opened it). Then I tried always ask, from always ask menu then I choose open with Firefox and it opened in Firefox but it saved the file.

Please let me know how can this issue be resolved. I do not want to download files and when I do want to download, I want to choose a specific location for each file. I am trying a transition to Firefox from chrome. So, I am very new to these settings.

I have attached a picture of setting in this request.

Thank you for your help! Dilpreet

Hi there,

About 4 days ago, hotmail suddenly stopped loading on Firefox (though I can still access it on Safari). I've tried clearing my cache and add-ons, etc. I've googled a ton and tried all the things I can find to try, but nothing is working. I am by no means a tech person and so I'm out of ideas and need some help. I know I can use Safari, but I really hate using it and prefer Firefox. Any ideas on what to do? I am using a MacBook Pro - Sonoma 14.4.1

Thank you so much! Jocelyn Pascall

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D

I am a business person and a regular user of Firefox. Unfortunately my business portal will no longer open on Firefox (however it does seem to open on other browsers, e.g. Chrome). Link is here: https://www.mlc.com.au/spa/online/home/index.html

I just get a blank page upon attempting to enter the site, but with no content. Grateful if someone could advise.

With Firefox a number of major sites, cnn.com in this case, only headlines appear in many articles and text is missing. This does not occur with any other browsers, including TOR, which looks a lot like Firefox.

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:preferences appearance I've manually selected (forced) the light background - in about:config I've tried to switch the browser.theme.content-theme to "1" (instead of "0")

this is really frustrating, I would like to get a better "reading" of what happens, as an Engineer I am happy to also squint at logs if needed, please consider adding a preference / settings change log file

I have the latest version of Firefox (124.0.1) that I'm using on macOS (14.4). The problem is that the whole top section of the browser (tab bar, location bar, and bookmarks bar) is dimmed out a lot of the time. Including when the browser has desktop focus. This, as you might imagine, is very annoying.

Don't know what's changed, I haven't done anything to Firefox that would make this happen. Wondering if this is a bug in the latest version that will be fixed, or if I need to pursue this. My plan would be to log out of my Mozilla account on the browser, reset all the settings, then log back into my Mozilla account in the hopes that this is something that won't survive that process; i.e. not saved in my saved settings.

I'm about at the point of stopping use of Firefox, which I really don't want to do, if I can't fix this due to eyestrain from squinting at dimmed tabs, etc. If this is a release-related problem, I can put up with it until it's fixed.

When taking a screenshot with the built in screenshot tool, Firefox adds extra transparent space to the images on the right and bottom. I have tried in troubleshoot mode and the same thing happens.

I have attached the dialogue screen that pops up when I take a screenshot and here you can see the extra space added. I am very confused why this happens and it is really annoying as it makes this tool effectively useless.

I noticed that some installed Extensions are enable to work under Sonoma 14.3:

  AdBlocker for YouTube™, 
  Clean YouTube™, 
  Don't track me Google, 
  Flagfox, 
  Social Fixer for facebook, 
  Social Video Downloader, 
  TinyEye Reverse image Search.

Are updates planned?

Firefox version 122.0 Mac: Sonoma 14.1.1 apple silicon

The problem emerged about a little over a year ago (around September 2022). It started with an installation of firefox on another machine running BigSur, and I guess the problem got ported when I restored a time machine backup on this current machine. I attempted to troubleshoot the issue by following mozilla support and reddit threads but to no avail. I, at the time, settled on monthly time machine backups, but now finally decided to address it properly.

Troubleshooting steps that I have followed:

• going into the about:config page and changing the places.history.expiration.max_pages and places.history.expiration.transient_current_max_pages to 2147483647 then to 999999 after reading about how a value too high might be ignored (both values didn't seem to change anything)
• going into the about:config page and changing the places.history.expiration.transient_optimal_database_size to 85534800
• removing the add-on/extension manager as seeing that it might remove history for some reason (from a [thread] by IceTemple)
• In the privacy and security tab, history is set to Firefox will use custom settings for history

Things I suspect might be the problem:

• I originally used the Chinese version of firefox (downloaded from the .cn website) and reinstalled the international version (from .com) after getting annoyed by the built-in ads. For convenience sake, I ported the profile folder over which might have carry the problem over. That being said, I don't think this problem existed when I just started using firefox but appeared awhile later.
• result of an update, don't know which though
• certain extensions (I haven't went through them individually since I installed a lot)

My questions:

1. How to stop Firefox from doing this ever again?
2. Alternatives of storing history if nothing works
3. Why did my troubleshooting steps not work? Is there something wrong with my version of firefox that prevented the about:config changes from working?
4. If I have to resort to backing up the places.sqlite history file, how do I restore/reintegrate them with current history file?

English isn't my first language so I apologize for any confusion that may arise due to how I articulate. Any help is much appreciated

Hello, sometimes firefox seems like it is working fine, other times certain sites like youtube, duckduckgo and spotify will not load, while others will.

I've gone through and done everything the help articles suggest, nothing happens - then a few days later everything's fine. It's gone on like this for a few months. Any help would be greatly appreciated.

thanks -alex

I have created a WordPress Website and some of the images are not showing on the FireFox browser. There is no problems on Chrome or Safari browsers. The first image is a screen shot from the Chrome Browser of a section on my website, the second image is a screen shot of the same section but from FireFox Browers. Can you help fix this problem?

I'm not a computer whiz - all I speak is English! I have Firefox 121.0. When loading my bank website, I get over and over, "Gah. Your tab just crashed." Tried looking for answers through Firefox Help, but the answers are all gobbledigook to me. Isn't there a fix for us ordinary folks who haven't made a career in computer science?

Have I been hacked?? Restore Session not even avail on Menu bar. No computer crash or electric failure in last 24 hrs, but not a single one of my tabs are still open on my browser (30+) and no tab/page option as usual asking if I want to Restore my Session. What the !*& happened to my months of tabs? I do/did have the correct settings selected for Tabs to be restored. Oh MY GOD --this is a complete nightmare!! I'm the only user on this home desktop Mac. Please help. -Melanie