Firefox 技術支援討論區

Macbook Pro, Sonoma 14.1.2. I updated Firefox in the beginning of March. Since then it will not allow me to access site on the internet when I have ExpressVPN enabled. ExpressVPN works with Safari. I have spent over an hour working with a VPN tech. It's fine. The only change was updating Firefox. Since then I have removed and re-installed both Firefox and ExpressVPN. How do I resolve this?

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe Mode (achieved via about:profiles => restart with adds-on disabled). Yet, re-enabling add-ons (restart in normal mode) causes the passwords to vanish again. Interestingly, disabling the add-ons in normal mode doesn't restore password access.

Looking for solutions or insights.

At one site that I visit daily where multiple pictures sometimes can be scrolled horizontally, I can't scroll down or up with the keyboard. The Page Up/Down keys change their functions and scroll the pictures horizontally instead of making the page scroll up or down. I have to use up/down arrows until I reach a point where there are no multiple lateral pictures to get the expected function from the scroll keys. Is there a setting or other way to prevent horizontal scrolling using the Page Up/Down keys?

Gmail and my Google account are stuck on the help center pages. I can't sign in or out and can't reach my mail. Both work fine in other browsers. I tried the "about:support" page with no results.

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months.

Windows 10 Pro version 22H2 Firefox version 124.0 (64-bit) Hardware Acceleration is turned ON webgl.enable-renderer-query=TRUE webgl.enable-webgl2=TRUE webGL.disable=FALSE WebGL 2 Driver Renderer=Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)

Google Maps shows the Global View as greyed out so I'm unable to use 3D. Did a test on https://get.webgl.org/. I see the spinning cube.

Any suggestions?

Can someone help me tell me what the current trick is to have a text-only (no icons) bookmark bar?

Mozilla, please implement this function so it's easily switchable between text with icon, icon only, and text only.

Thanks all.

I made the mistake of installing Norton Private Browser on my Win10 laptop, and it took over the browser extensions as the default program. I tried making Firefox the default browser again and Windows took me to the Settings menu. Firefox is no longer in the list of browsers. Is there a way to fix this situation? Thanks.

Hello, I try to install extensions but when I click on the jigsaw icon it doesn't display the menu where you can pin extension to the toolbar but it brings me to the extension repository where you can install extension. It is weird because before it works suddenly it doesn't anymore. I see this error in the console, don't know if related

CustomizableUI: TypeError: aNode is null -- resource:///modules/CustomizableUI.sys.mjs:5067

Thank you

I have accessed (Google) Youtube - History, over Firefox/DuckDuckGo for a number of years now without difficulty. Recently Google introduced a Two-step security check and, when selected, a question was sent to the handset (which I use as a tether for two laptops) which always quickly appeared and quickly responded to my finger's touch. In the last couple of weeks the question is still asked but nothing comes through to the handset, or the standby handset. For a test I then went through Google Chrome and that opens the Youtube History without any questions etc. It seems to hint that Google are using the Two-step etc to keep out access over other Browsers. I am based in the UK. All suggestions will be welcome. Kind regards, Tim Simpson

Recently, when first logging into Facebook, the entries in my feed will just sit there and refresh for a while before finally settling in and stopping. Then when I start scrolling, I can only go so far and it starts doing it again. Rather peculiar action. Something to do with auto refresh? I don't encounter the issue when using Safari or Opera. Appreciate anything on this issue.

Hello,i got windows Windows 10 Pro 22H2 and latest mozilla version,just noticed my total ram usage with mozilla launched is up to 12gb. After closing the browser im getting around 10gb ram usage. After restaring my computer im getting 3.5gb ram usage totally without mozilla started. After i start to use mozilla,my ram usage increases up to 12gb,sometimes higher,again if i close it totally,im not getting 3.5gb ram usage BACK for some reason,only a couple of gigabytes (same gigabytes resource monitor shows for mozilla),so Mozilla continue to use loads of ram and i dont see it uses someting in the monitor. So i need to restart my computer each time i close Mozilla if i want to have normal ram usage,thats awful. Screens are included. Regards

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

So is that true that Firefox is consume more RAM than Chrome in this Ai era(2024)? & 2nd question is my deepin os Firefox is sometime crash and closed automatically! why & how to fix this non-sense ?

Hello,

For an unknown reason, my firefox sometimes is really slow to startup.

It can take up to 10 minutes before the webpage start to load. My hardware is not that bad. I try to use the "performance" to capture the issue : https://share.firefox.dev/3x2rgHj I don't know if there is something to see because, the tool is also slow.

It happens on 3 different computers on linux.

I try to disable all extensions and without telemetry but nothing change. I'm reporting the problem now but it's much older

If you have a idea to fix this issue please share because it's really annoying.