Firefox 技術支援討論區

Hello,

I'm using firefox 122.0, 64bits, on windows 10.

Since a few days (issues might be older, I have not used those site in a while) I canot watch netflix, I get the aparently infamous error code F7121-3078, which aparently means my browser is out of date, which it's not...

I also canot use musescore anymore, https://musescore.com/user/166080/scores/359836 for exemple, the page load halfway and then I get a firefox error that this page is slowling it down and ask me to close it. It's the same for every single music sheet, the rest of the website works fine.

I've tried to use troubleshoot mode for both website, and it's not working. I'm runing out of ideas so I've come here for help.

Thanks !

Hi there, I saw a similar problem and tried everything there (Cache/Cookies etc.) but I still have this problem:

When I access firstdirect.com I get the page loaded but none of the buttons work? All the headings and the Online Banking link are dead.

I tried Troubleshooting mode and lo and behold, it worked, and now it's OK, but.... I use In Private browsing for Finance stuff and this is where I can't get it to work???

Once I got the login page (in normal browsing) I copied the URL, pasted it into the Private tab and it worked perfectly, so t looks like the problem is somewhere in the www.firstdirect.com welcome page?

Tried Edge and that worked too and First Direct are unaware of any login problems, so any ideas please?

I'm baffled! Thanks all, Chris.

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option.

I have an email with a link to a monthly newsletter, which should take me to February's issue. When I click on, or copy/paste, the link, I end up with the January issue. When I copy/paste in Chrome and Safari, I get the February issue. The newsletter people suggested clearing my cache/cookies in Firefox, but that didn't help. No matter how I try to navigate to the newsletter in Firefox, I get to January. I have tried everything I can think of, and still get the January issue in Firefox, while that same link gets me the February issue in Safari and Chrome.

I'm using Firefox 122.0.1, on a MacBook Pro (Sonoma 14.2.1).

I'd appreciate any ideas you might have!

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers

– Firefox 122.0 (64-bit) – Windows 11 Pro 64bit (– Thunderbird 64bit)

Even though, I use a 64bit version of Firefox, it is not able to load any 64bit PKCS#11 module for security devices. Tried on several different PCs and several different 64bit PKCS#11 drivers for different smart cards.

When I try to load e.g. C:\Windows\SysWOW64\eop2v1czep11.dll for the Czech eID, it returns "Unable to add module". When I do the same from C:\Windows\System32\eop2v1czep11.dll, it works.

The issue is that some issuers of qualified and commercial certificates (like e.g. Komerční banka) do not issue a 32bit version of PKCS#11 drivers for their smart cards anymore and the only driver available is C:\Windows\SysWOW64\mopkcs11.dll, which cannot be loaded by Firefox or Thunderbird either.

I don't see a problem in implementing the support for 64bit PKCS drivers in a 64bit browser and a 64bit email client. And if it does have the support, then there is something wrong going on.

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and it was using about 1500 MB of memory. I closed some tabs to try to recover some memory. However, Firefox kept taking more, more and more. After 15 minutes, it was at 10,000 MB and climbing, and my system was using 99% of memory. I don't believe Firefox did this in the past and this is clearly not working properly. Any ideas?

I am logged into my Mozilla account on four devices: Laptop Linux, Desktop Linux, Desktop Windows, Phone Android. However, when I try “Send tab to device” or list the devices in the account settings, the two Linux devices are not shown separately, so I can’t send a tab from Laptop Linux to Desktop Linux or vice versa. In fact, when I edit the Device name on either of the Linux device, that name will also be shown on the other device.

How is this possible? How can I disentangle the two devices?

Firefox is my default browser. I clicked on a link in my email and it came up on Edge, and asked permission to open in Edge. I thought it was just for that link, but ever since, all my links are opening in Edge. I checked my computer settings and confirmed that Firefox is my default browser, but it doesn't seem to make any difference.

I noticed my laptop was being slow, so I looked at the memory usage. Firefox was using a whopping 5GB of memory on Windows 11. I then looked at about:process and it reported that extensions were using 4GB. I disabled each of my extensions and it still said it was using 4GB of memory. I then uninstalled two of them and re-enabled some extensions and it dropped to 781MB. This is still to much in my opinion, and I want to know how to figure out which extension is being so wasteful. Even a technique on how to figure it out would be appreciated.

I must have pressed a shortcut to make this happen (Firefox zoom is default 100%), video is small and on the left, you can see that the progress bar is the same size as the video.

Thanks in advance :)

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted."

Some information about my system:

• Firefox version: 122.0.1 (64-Bit)
• Macbook Pro M2
• MacOS Sonoma 14.3.1

If there is a way to get more information that you would require (like logs) please describe how I access them, so I can share them.

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft Bing, and no matter what it won't stop rerouting me to Bing. I can go to www.google.com and type directly in the search bar and it STILL reroutes me to Bing, even when my settings list Google as my default search engine of the search bar. Can I block Bing as a website altogether? HP support only offered to connect me with a specialized team that costs money. Please help.

Just like the Android version of Firefox does! It opens the new tab(s), but load each tab at visit!

Desktop Firefox also does this at [History / Restore Previous Session]. All the previously opened tabs are opened again, but each of them only loads at visit.

This is I would like to have as default behaviour with newly opened tab(s) in Firefox. > Tab opens. > It hasn't loaded yet! > At visit it loads the content.

PS: I tried, but didn't work: > about:config _ browser.sessionstore.restore*demand (switch) > Addon _ LoadTabOnSelect 3 (But it worked weirdly.)

The right click on a Folder on the Bookmarks Toolbar and choosing Sort by name stopped working. Please, fix it.

Version: 122.0.1 (64-bit)

Both selected folder is supposed to be ordered by name:

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page.

My version of Firefox is 120.0.1 and has been downloaded from the Mozilla website.

The problems occurs with all PDF file both local and from the internet.

The attachments are highlighted in blue in t he opened PDF file but cannot be opened. There is no way to click on the attachments.

Attached is a screen shot of one PDF file because I cannot attached the PDF file itself

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev tools! This happens on multiple systems that I have that are based on Debian/Ubuntu. So basically, copy functionality is broken for Firefox Linux users...

Hi there

I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone help me with this please?

What the title says, and unfortunately I'm not sure why. If a theme isn't perfectly looped, it's...really noticeable. And I hate how ugly some themes turn out as a result. I don't want to start sticking my hands directly into firefox's advanced settings, since I don't know much about them and don't want to risk accidentally deleting or messing with something important, but I'd really like to get this fixed somehow... Is it just the themes I'm picking? Are they supposed to all be skewed off to the side? Or is something off with my browser? Maybe my resolution's weird or something...?