Firefox 技術支援討論區

There is no audio on any website in Firefox only. I'm using Windows 11

1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
2. Numbered list item Firefox does not appear in the Windows volume mixer
3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Hello

I'm trying to sign into a Microsoft 365 email account but can't get beyond a screen saying "To use this site, you need to change your browser settings to enable DOM storage or cookies."

I've enabled DOM storage and cookies but no difference. I've cleared cookies and no help. I'm running Firefox 115.0.2 and Linux Mint.

Is part of the problem that I hate Microsoft and they know it?

Thanks

hello! i've been having an issue with mozilla where webp images are not loading at all. this is especially prevalent on youtube, where thumbnails simply do not load, as well as on tumblr, where if an image or gif is a webp file, it will refuse to load. both are attached in the image below to see the difference between firefox and chrome, as the images load fine on chrome. as well as that, discord, when opened with browser instead of the app, does not load profile pictures, server icons, or custom emojis. google hadn't helped me at all, and i don't know what to do at this point. i don't want to go back to using chrome.

in the attached image, the top images show a set of shark sculptures. the first does not load on mozilla, and looking at the image file, it is a webp. the second image is revealed to be a jpg, which mozilla treats normally. in the second set of images, there's a quick look at a random youtuber's page, the top being mozilla and the bottom being chrome, and you can see the mozilla thumbnails do not load.

thank you for reading! i'm very confused and am unsure what to do. any help is appreciated!

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whenever I scrub back a video, it will stop for about ten seconds, while the audio keeps playing.

My current extensions are: Metamask, Bionic Reader, uBlock Origin, Return Youtube Dislike, and TWP Translate Web Pages. I have tried using Troubleshooting mode, but the problem persisted, so I think it's not because of my extension.

My OS is Opensuse Tumbleweed, with Firefox version 155.0.3. I didn't have this issue with Firefox ESR on my previous Debian 11 installation. I hope someone can find a solution for this, as it is extremely troublesome switching to Chrome whenever I want to watch videos.

When I go into fullscreen on firefox macos, hovering near the top shows the traffic lights (fullscreen, minimize, close window buttons) and moves everything down. This may be expected behavior, but it is very annoying as when you try to open new tabs the tab bar moves out of the way of the traffic lights, and the traffic lights area is around the size of the tab bar. Is there any way to make the traffic lights always visible or keep them from moving?

When I'm using my Firefox browser and signing in to my Gmail account, the autofill function always gives me several old, expired gmail account names that I don't wish to see anymore. It's very annoying. I think I have turned off all the autofill options under Firefox>Preferences, but all these old account names keep showing up. Any suggestions for how to solve this? Thank you

Hello. I recently moved from windows to Linux Mint, and noticed the behavior of the Picture in Picture window is different when resizing. On windows, the aspect ratio is kept. while on Linux, it is free form, making these black bars around the video, so I have to resize it very carefully to not show any black bars.

How can I make the PiP on Linux behave like on Windows? That means resizing keeping the aspect ratio.

Attached are the comparisons between Windows and Linux Mint.

Thank you very much!

When I launch Firefox (version 115.0.1), it establishes and maintains multiple connections to '*.googleusercontent.com' until I close Firefox. This is bull shit is totally unacceptable. I have been using Firefox since version 1.0.6 but I will dump Firefox for another web browser if this problem cannot be fixed.

How do I stop these connections being made?

When I'm trying to go to a specific website, it doesn't connect with an error code "SEC_ERROR_UNKNOWN_ISSUER". I was able to press a button labeled "Accept the Risk and Continue" before, but the button seems to have disappeared?

After Firefox upgraded from 114.02 to 115 menu and tabs background color changed:

FF 114: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-05-17-00-30-1a3adf.png FF 115: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-05-17-00-34-cba7e0.png

These are screenshots of active window. When window of v115 becomes inactive, background color changes to lighter, but still no visible horizontal line between menu and tabs. I don't use any additional themes, "System theme — auto" is selected.

From release notes for FF 115: For users with a Firefox Colorways built-in theme, the theme will be automatically migrated to the same theme hosted on addons.mozilla.org for Firefox profiles that have disabled add-ons auto-updates. This will allow users to keep their Colorways theme when they are later removed from Firefox installer files. I guess it is relevant somehow, but i never installed Colorways and don't know what is it.

How to make FF 115 look like it was in 114? I can see changes in `browser/themes/` in sources between 114.02 and 115. Is it possible to "extract" default theme from 114 and install/apply it to 115?

I use Firefox under Fluxbox window manager in Arch Linux, if it matters.

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115.1 in my Firefox app, however I was not home for a few days and when I returned planning to do the update it was no longer available. Now it just says my Firefox is up to date with 115.0.2... how can I get the update to the ESR 115.1? Thanks!

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

Firefox is downloading files directly to my Downloads folder instead of asking despite having turned on every setting that says it should ask first. Under about:preferences I have turned on "Always ask you where to save files" under Downloads, and I have set Applications to "Ask whether to open or save files". I have even gone in to about:config and turned off "browser.download.useDownloadDir", but the files are still going directly to my default folder.

So I'm using firefox on my old PC and want to export the login data to my new PC. Firefox has export passwords to CSV but there is no import CSV in firefox on the new PC. There's import HTML but... firefox exported to CSV not HTML so I'm really confused, why would it export to a format that cannot be import?

After removing elements from a website with another add-on, I'm left with a considerable white gap at the top.

I can manually change (pointless) the margin-top property to -100px, but how do I do this with the Stylus add-on?

Stylus doesn't like negative values:

margin-top -100px

10:20 Expected "{" but found "-100px".

Is there a lighter/simpler alternative to Stylus?

I download a file. It stops and speaks of a security risk. The website is https, but the file is http. Is there a location I can pre-approve all files from the url to override the objection? Thanks.