Firefox 技術支援討論區

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that the shopper can load to the shopping cart.

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit calendar entries. Often when I click a bookmark (in the Bookmarks Bar), or enter the URL for a Google site, nothing happens. Clicking other bookmarks opens the corresponding pages. Only Google sites seem to be affected. Is FF blocking Google?

no ryme or reason that i have found. not a continuous issue, works normal 3 hours, next minute boom takes off immediately to bottom, if i reverse direction action will stop, then i drag bar back upward where it took off. I have replaced batteries in mouse thinking low voltage, not this issue, on-screen cursor will stop/n start or to me acts like too many other background apps running using all bandwidth or ram = low batt voltage =replace batt problem solved. scrolling issue does seem to happen more often in overnight hours, hard to say definitively, MS is no help, after reading 9 pg. of community scrolling issues mine is diff. no issues of randomly, this has been happening for awhile 2yrs maybe more. its the random part that confuses me, i gone threw all mouse settings on/off n firefox, windows, HP, no fix, no error, very odd, i have changed wireless mouses, i dont think i've tried a corded one, after this i will, just gotta find it. HP laptop; Gear Head MPT3200RED mouse;HDMI cord to 42" Sanyo LED TV; ANKER USB w/4 xtra slots; I never touch laptop lid is closed all time, multiple screen switch on. Its very annoying only one indention roll of wheel, one line selected in win settings, mouse receiver plugged into laptop which is approximately 6 ft. away max. there will be days works perfectly normal, n then this evening started again, probly been week maybe, i'm gonna start keeping track of every factor i can think off date, time, website, tabs active, extension s on/active eg. just now tubi going threw my list which is very long page, 6 dvd picture lines down boom takes off just caught it around line 20 outta 150 lines maybe, heres thot, internet access threw verizon hotspot using tether hi speed cable connected to Galaxy S9, if web page not fully loaded thats when action starts, once it starts doesnt matter then random part kicks in, i can restart cpu, or disconnect S9 for minute , sometimes that helps, but not always. oh. i also use onscreen keyboard to type...suks...this Q has taken over hour to type as i click one letter at a time to spell words, my hand n index finger cramping. any thots you can think of wud be most appreciated , i'll do my best at documenting incidents , thnx vic

I export all my passwords to usb, went to other computer and ........................... needed a 2e browser (edge) to import them?? How to import passwords from usb-stick to firefox? Is this even possible? i cannot find anything to import them.!

I am currently creating a website in WordPress. It has many embedded YouTube videos.

On pages with embedded YouTube videos, in order to go back to the previous page, I have to click the Back button multiple times. If I right-click on the back button, I see that the page I am currently on has been listed multiple times.

Many other support questions list this issue. I have found that if I disable "Site Isolation" (URL about:config -> set fission.autostart to false -> restart Firefox), the issue goes away.

I am interested, however, in the user experience for those who will go to my site. Is there anything I can do so that "Site Isolation" does not cause this problem?

Thanks, Jeff

Hi,

I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search page that doesn't follow my dark theme. When I click on a link, another link is added that creates a link back to the same URL, causing a loop. This never happened before I upgraded to Ubuntu 22.04 & the latest version of Firefox, 100.0.2. How can I change this back?

Thanks!

   -John

Fix Firefox 100.0.2 (64-bit) browser. I am using Windows 10 Pro 64-bit

Version 21H2 OS Build: 19044.1706 Experience: Windows Feature Experience Pack 120-2212.4170.0

Let me give you a scenario.

I cleared my cookies.

Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "electronics". I now type in "batteries" in the search field. The screen goes black. The tab is now unresponsive.

Another example. Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "Kindle Store". Now I selected any book (I typed in "Killing th" and the drop-down showed "killing the illers bill oreilly. A small book shows up in the middle of the screen (which is now grayed out). I can select "orders" and the orders are shown but they are skewed in an abnormal fashion (i.e. not displayed as they were on the previous version of Firefox). I hit the back arrow and click on the small icon of the book displayed and I am on the page for that book. However scrolling down shows that the page is displayed in an abnormal fashion and I can no longer click on "orders" (nothing happens when I click on this drop-down.

I cannot order anything and I need to hit the back arrow to return to the previous page in order to log off of Amazon.com.

I use Firefox by choice. However my least two browsers in the world (Chrome and Edge) both sill work on Amazon.

I REALLY REALLY do not want to use those browsers for ordering on Amazon. Please fix Firefox. I like it more, believe it's more secure and I really prefer that browser. Please help me by fixing your browser.

One more thing: I just updated Firefox today. It worked fine yesterday..

David Sorensen dmerle@earthlink.net

How do you save the changes you made on inspect element on firefox?

All im getting is youtube videos of how to do it for chrome and you require an extension!

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE CODE SENT TO MY SECONDARY EMAIL?

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome or edge it prints fine. This began occurring I believe after the last version.

I'm on Ubuntu 22.04 which is using the snap package of Firefox.

It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run `firefox /tmp/test.html`, it returns a file not found error. Why?

I don't have the problem with files in my home directory.

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did:

• turned hardware acceleration and recommended settings off
• cleared cache and profile few times
• offline and safe mode
• restarting and reinstalling for few times
• installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe).

still hangs up.

it sometimes opens after i restarted,what can cause this?

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem.

After updating Firefox a couple of days ago to the 100 edition when I enter text in Google and press enter Firefox instantly crashes.

If I use the touch screen keyboard in windows its fine.

Using windows 10 fully updated.

Any help appreciated.

I have been successfully using FireFox for many years, recently we downsized into a Condo,now 81 years young. I have FireFox as my default browser choice, but it only lists Google on the search bar, when I type in my search in the box under the Firefox name it immediately jumps up to the top of the page Google browser.

How do I get back my screen to use FireFox as my search engine ?? I have tried to change it but will only give me two options Google or Google ?? Is it possible to go back to the screen and try and start again??

Many thanks to anyone who will give me info as to how to rectify my problem, be gentle with me as I am efficient in using the computer but less so trying to solve my problems. Robin

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

Apparently, yesterday at 9:03AM, Firefox download 8 blank HTM files. I have not clicked on them to see what they are. I do not know where they came from. They have random file names and when I right click to read the properties, it says zero bytes. I have already googled this question a billion different ways, but I have come up with nothing.

I have virus scanned it, but it found nothing.

I do not know where these came from. I was at work at 9:03AM yesterday, and I never download anything from random sites, and like I said, I wasn't even on my computer yesterday at that time to download anything. No one else could either, I live alone. I only just noticed this today when I checked my download folder and found 8 random files, and it says FireFox downloaded them yesterday.

I've included a picture of what it looks like. What on earth is this? And why is it microsoft edge logo? I don't even use that darn browser.

Still can't print from Firefox at all - Print Preview error or Stuck in Spooler - Windows 10 Pro x64

I am now currently running Firefox 100 and I still have the same problem I posted months ago. Firefox refuses to print anything, even to virtual printer drivers such as Microsoft Print to PDF. The document(s) always get stuck in the spooler and the only way to clear them is to stop the Print Spooler service and restart it. I have uninstalled and reinstalled Firefox a number of times with no solution.

I can print from any other browser or application with no problems. This is purely, as far as I can tell, a Firefox-specific problem.

I've explored every Firefox Preference setting I can find that has anything to do with printing. If anyone can help, please do. It's very frustrating to have to change to another browser to print from. I've primarily used Firefox for well over 10 years.

Also related: if someone can point me to how to reset JUST the printer settings to their default, I can start from there. It may even fix my problem.

Any help would be greatly appreciated!

[email removed from public]

Previously, with older versions of Firefox, clicking on a wave file would open the wave file in the windows application that is registered for opening wave files. This was also the behavior with other audio files.

Now, it only offers to download the file which is incorrect behavior, the file just is needed for now and after now has passed, there is not reason to keep the file on the computer.

How do I restore the proper behavior.