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  • 已解決

Firefox not able to access a site

The problem that is occurring with Firefox is one website American Airlines, I can not log in to my account with Firefox, however Chrome has no problem logging in. Runni… (閱讀更多)

The problem that is occurring with Firefox is one website American Airlines, I can not log in to my account with Firefox, however Chrome has no problem logging in. Running Windows 11 up to date Firefox 147.03 64 bit. below is the error message I get Access Denied You don't have permission to access "http://www.aa.com/homePage.do" on this server.

Reference #18.450c3417.1770423478.9f1ea295

https://errors.edgesuite.net/18.450c3417.1770423478.9f1ea295

Thanks for any help. Rick

Rick Bassett 於 1 天前 詢問

jonzn4SUSE 於 1 天前 解答

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Computer down / MS365 application for a solution paid for but unused after their request to change my email address and PW !!

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have bee… (閱讀更多)

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have been trying to get rid of MS365 which I never used but have been charged for a solution , but have been blocked and refused cancellation after they asked me to change my email address and PW . Insanely confusing !

jmpianoprof 於 2 天前 詢問

jmpianoprof 於 2 天前 解答

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Still cannot sync Desktop to Laptop

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookm… (閱讀更多)

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookmarks within your Sync settings, because Firefox will automatically download any available data from our sync servers as long as you are logged into the account you used to sync.

Additionally, please consider that if your bookmarks are still available in the local storage of another device, signing into Sync on these devices will let you upload this account data and make your data accessible on any other devices you enable Sync on.

Andd checking the the Bookmarks tick-box was checked [as was last attempt] I tried to sign in to open the required page, but got 2 x 'error' windows, as attached, one for enail address [been using this for 2 yaers] and the other for password [how did I get this page up with the wrong password??]

I'm obviously a very dim Brit . . . . . please would you advise me as clearly as possible about whatv the heck is going wrong, thanx Kr CB

cjab1950 於 3 天前 詢問

Denys 最近回覆於 2 天前

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Move old profile into new profile system

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible? … (閱讀更多)

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible?

govardhangr1008 於 3 天前 詢問

Denys 於 2 天前 解答

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Searching "Block AI enhancements" or "AI controls" doesn't give any options to disable the slop, despite the support page saying so.

I searched how to disable any random new AI features Firefox was about to cram into the browser. I was served this support page that says I can "Block new and current AI… (閱讀更多)

I searched how to disable any random new AI features Firefox was about to cram into the browser.

I was served this support page that says I can "Block new and current AI features (single switch)"

Simply, the described feature to disable AI features isn't in the settings. I've look and tried searching for "Block AI enhancements" & "AI controls" but no luck.

Please tell me they haven't given the writing of support pages to some shitty LLM.

Ky 於 5 天前 詢問

TyDraniu 於 5 天前 解答

  • 被鎖定

Codes being emailed to [email 1 removed] not arriving

Hi I have tried multiple times today to change my password to a more secure one. I do not receive the emails with the code to continue - have checked junk, spam etc. I… (閱讀更多)

Hi

I have tried multiple times today to change my password to a more secure one.

I do not receive the emails with the code to continue - have checked junk, spam etc.

I have another email address you can use: [email 2 removed] or [email 3 removed] Please help

clifford8 於 4 天前 詢問

Denys 最近回覆於 3 天前

  • 已解決

error message when I want to see bookmarks

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause th… (閱讀更多)

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I tried following the directions in "learn more" but to no avail. Please help this senior citizen get his bookmarks back! Thank you.

Michael 於 4 天前 詢問

Denys 於 4 天前 解答

  • 被鎖定

Firefoxot recognising 2nd email

I have two e mails, but when i try to go to my secondary email [email 1 removed]@gmail.com i always get my primary one, [email 2 removed]@gmail.com. why? … (閱讀更多)

I have two e mails, but when i try to go to my secondary email [email 1 removed]@gmail.com i always get my primary one, [email 2 removed]@gmail.com. why?

stanthepoet 於 4 天前 詢問

Denys 最近回覆於 4 天前

  • 被鎖定

Account sync

I tried linking my unlinked profile to my email, I made a typographical error there and when I tried to undo it, Mozilla says this profile is already linked to that email… (閱讀更多)

I tried linking my unlinked profile to my email, I made a typographical error there and when I tried to undo it, Mozilla says this profile is already linked to that email. Mind you, I have not even entered a password or verified that email address yet. I cannot even remove that email from the profile now, even if I do and try to re-sign, the accounts page says I am already synced to the typo email.

The Shadow Man 於 5 天前 詢問

Denys 最近回覆於 5 天前

  • 已解決

Tabs lost - including pinned ones

I just opened Firefox on my Win 11 pc, and find all my tabs have gone. The setting to reopen last session is active, as before. I think FF updated itself earlier today. … (閱讀更多)

I just opened Firefox on my Win 11 pc, and find all my tabs have gone. The setting to reopen last session is active, as before. I think FF updated itself earlier today. I also had occasion to look at it briefly on my synchronised android phone. I would like to: - get my tabs back - find a way to stop this haappening (it's not the first time).

Any advice much appreciated, thanks. Richard

Richard 於 1 週前 詢問

jonzn4SUSE 於 1 週前 解答

  • 已解決

Block Site Extension

If I use extension 'Block Site' (shows up as a stop-sign shaped icon with a 'W' on it) to block a site, when I try to unblock it, it fails, with the below message: "This… (閱讀更多)

If I use extension 'Block Site' (shows up as a stop-sign shaped icon with a 'W' on it) to block a site, when I try to unblock it, it fails, with the below message:

"This operation cannot be performed in incognito mode. Please open the page in a regular browsing window and try again."

I am just clicking on the (whichever) site, from a search - not opening a private window... This extension used to work fine.

I did install DuckDuckGo browser, but removed it, as it was more trouble than it was worth. I would have to reboot my PC after each use before FireFox would connect.

rjrjack 於 1 週前 詢問

rjrjack 於 1 週前 解答

  • 已解決

problem with aa.com site, but only when using firefox

A few weeks I started having trouble accessing the aa.com website. I would get this message: Access Denied You don't have permission to access "http://www.aa.com/" on t… (閱讀更多)

A few weeks I started having trouble accessing the aa.com website. I would get this message:

Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.8b0ec617.1769870573.b9fa42c

https://errors.edgesuite.net/18.8b0ec617.1769870573.b9fa42c

I can access without issue on Edge and Chrome, but they aren't my preferred browsers. And if I use google to directly go to a specific page within the site, such a the technical support page, I can access that, and log in from there.

I tried all of the typical trouble shooting steps, like clearing cache and cookies. None of that helped.

Then today I decided to pull out my laptop and see if I could access aa.com from there. I could, with no issues.

So, this is somehow related to Firefox, but deeper than just the browser itself. But I'm at a loss as what to check next to correct this isue.

Not sure if it's related, but the automated guesses this page makes about my browser and operating system stated that I'm on Windows 10. This computer uses Windows 11, and it came installed with Windows 11.

dana7 於 1 週前 詢問

jonzn4SUSE 於 1 週前 解答

  • 已解決

Firefox not recording history at all?

My firefox is not recalling the history as I move through tabs. It doesn't appear in the sidebar or in the documented history. This only has happened recently, and it's s… (閱讀更多)

My firefox is not recalling the history as I move through tabs. It doesn't appear in the sidebar or in the documented history. This only has happened recently, and it's still recognizing my bookmarks. I've done some troubleshooting, tried relaunching in the mode while switching through tabs, but it's still not recalling. Any help is appreciated.

Emma Johnson 於 1 週前 詢問

thomaskarker460 於 1 週前 解答

  • 已解決

My firefox browser has no sound. Google Chrome has sound. Problem appeared after scam attempt.

No audio on Firefox. Google Chrome has sound. Settings at normal audio volumes. Tried computer shut off and re-boot. Tried reload of Firebox.but that didn't help. Had sca… (閱讀更多)

No audio on Firefox. Google Chrome has sound. Settings at normal audio volumes. Tried computer shut off and re-boot. Tried reload of Firebox.but that didn't help. Had scam attempt just before no audio issue...not sure if that problem.

Linda Hills 於 1 週前 詢問

jonzn4SUSE 於 1 週前 解答

  • 已解決

Firefox error message, "FIrefox is already running but not responding"

I can't open FIrefox. When I try to open it I get the following error message. "Firefox is already running, but is not responding. The old Firefox process must be closed… (閱讀更多)

I can't open FIrefox. When I try to open it I get the following error message. "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." I opened Task Manager and could not find any instance of Firefox or Mozilla running. I uninstalled Firefox and deleted all the files and folders having to do with Mozilla and Firefox. Then I reinstalled Firefox. I continue to get the same error message. I am running Windows 11 64bit on a Dell laptop. Any suggestions? Ray

everett_ray 於 1 週前 詢問

Denys 於 1 週前 解答

  • 已解決

ALL MY DATA IS LOST

I posted a question in here two days ago because my firefox wouldnt open anymore i got a follow up answer telling me to give the crash id but never got a follow up after … (閱讀更多)

I posted a question in here two days ago because my firefox wouldnt open anymore i got a follow up answer telling me to give the crash id but never got a follow up after i sent it . i tried shuffling between profiles and in the end got it working but today my pc had a crash while firefox was open and it had to restart when i tried to open firefox its as if i just installed it and i dont have any backups to be honest i tried checking the appdata folder and there is a profile folder that seems big enough that it might be mine but it doesnt seem like firefox is reading it for some reason i tried switching the data in the profile folder that firefox is considering but it didnt work .

kujo 於 1 週前 詢問

Denys 於 1 週前 解答